Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Their server is so slow I can’t get anything done ever. Restock pro absolutely sucks. Everything you input takes 24 hours to sync. So it slows you down

Oceniono na 3 z 5

Love that FeedbackFive is set it and forget and the price is really reasonable. Just wish that the notifications for neutral or negative reviews got to me quicker. By the time I get the text message... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Decent for the price. Wish the email notifications for feedback/poor product reviews came faster. Wish they had an AB testing system. Email templates could stand an overhaul. But, you get what you... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been using Feedback Five software since a long time now and i can say it with guarantee that the software is the best for sending feedback mails to amazon buyers. It gives us many options t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca rozwiązań e-commerce
  2. Sprzedaż internetowa
  3. Producent oprogramowania

Napisane przez firmę

eComEngine’s cutting-edge operational analytics provide automated, actionable insights at the SKU level to help sellers succeed on Amazon. We make it easy to access and understand the most critical data points so you can protect your brand, manage inventory, decrease FBA fees, and increase profitability. Start a free trial of SellerPulse, FeedbackFive, and/or RestockPro today!


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

109 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Would recommend Feedback5

Feedback5 is a user-friendly tool with exceptional customer service. Rachel went above and beyond to keep our account secure and compliant with Amazon terms of service.

8 października 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thanks for the compliments about our tool and our staff. I passed your sentiments on to Rachel!

Oceniono na 5 z 5

Great Customer Service

Great customer service! I have received excellent and informed advice and hands on help optimizing my review campaigns. EcomEngine is a great solution for a busy amazon seller.

11 czerwca 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

We appreciate the review, Art!

Oceniono na 5 z 5

I really love their services

I really love their services, what I love more is the way they help me and the way they are all the time improving.

I love how I can customize my campaigns their tools are so complete.

I really recommend it.

15 kwietnia 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you so much!

Oceniono na 5 z 5

Great Feedback Getter

In the past, I have tried several Feedback products for Amazon and nothing works as well. Nothing has given us the quantity of feedback as has eComEngine.
They have helped me to design the email and it has worked very very well.

2 kwietnia 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you so much for your kind words!

Oceniono na 5 z 5

Highly recommend RestockPro for Amazon Inventory Management

Utilized their RestockPro software for 3 years. Highly recommend. It's one of the few software solutions for Amazon stocking that actually works. Plus their customer support is top notch - they answered questions quickly, resolved my issues when needed and fixed bugs fast. This is what you want and expect from a SAAS company, but so rarely get. 5/5!

24 marca 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you for the compliments about our software and service!

Oceniono na 5 z 5

Fast response even with the current…

Fast response even with the current situation (coronavirus Pandemia). Very nice and helpful answers, even when asking the same several times).
It was a pleasure to have this kind of help!
Thanks

19 marca 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

We aim to please! Thank you for your nice words and be safe!

Oceniono na 5 z 5

Cutting Edge Software With Eager Customer Support - a perfect combination!

If you're looking for a software that has remained innovative and competitive in this ever-changing ecommerce climate, eComEngine is your choice. Not only is the software cutting edge, but the team is eager to help and help you make use of their features for the growth of your business. I highly recommend them to everyone.

17 marca 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Wow! We're smiling ear to ear! We strive to make you happy with our software AND our service. Thank you for the awesome feedback!

Oceniono na 5 z 5

Great job

Great job. I have been using this company for the last 5 years and it really helps keep my feedback high.

16 marca 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

We love our long-time customers! Thanks for being here with us and thank you for the kind words.

Oceniono na 5 z 5

Great product, great company, great support.

We've been using FeedbackFive for several years now. We've never had any technical issues with it. But beyond the basic functionality, what is also valuable to us is that the company is always providing guidance on best practices for compliance with Amazon policies. They host many informative webinars which have helped tremendously in our utilization of their tools. Even as the Amazon review management landscape shifts, FeedbackFive have continued to offer valuable features and capabilities that we will rely on for the foreseeable future.

13 marca 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

WOW Jack! Thank you so much. We try to keep you informed about changes happening in the marketplace, and thank you for giving props to our webinars. You are important and we appreciate you!

Oceniono na 5 z 5

A+ Service from eComEngine

eComEngine is a great resource to turn to if you want help getting reviews from your customers. We use their Feedback Five feature, allowing us to send out emails to our customers and ensure they are satisfied prior to them writing a review. It has been nice to not worry about emailing every customer on our own. Their system is very easy to use, too! Whenever we have had hiccups with Amazon or the system, they have top-notch customer service to help walk you through it. I would recommend them to colleagues.

12 marca 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you, Kristen!

Oceniono na 5 z 5

Amazon FBA Seller? you NEED this program!

I've been using RestockPro (Amazon FBA edition of eComEngine) for 2 years now for my business. This program is what I like to call "peace of mind" because it is the last thing I need to think about or double check to ensure its working properly. It automates not only how many sales im making, but can estimate when average amount of sales as well when i'm out of stock of items. From creating a PO, easy receiving and inventory management, all the way to creating and sending shipments to Amazon - this software does it all. Thank you always to the Restock team for being a useful resource to help me in my business venture, for many successful years to come for both you and me!!

30 stycznia 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

(insert heart eyes emoji here) Wowza, Chris! Thank you so much. The RestockPro team is always here for you, as is the rest of our organization. Thanks for the nice words.

Oceniono na 5 z 5

Outstanding Platform

I've used eComEngine's solution FeedbackFive for about seven years across several companies. Their feedback solicitation is superb and allows us to not have to devote energies to pursuing feedback for our orders. Any time I've had an issue, I've had phone support within the day with a resolution short after. They listen to our suggestions and have implemented several of them to their platform. Until the day that Amazon doesn't allow for any feedback solicitation, we will be keeping our business with them open.

24 stycznia 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you, Jonathan! We're here for you.

Oceniono na 5 z 5

Great Product. Wonderful Service

Great Product. Wonderful Service.
Been using it for about a year now. The product works flawlessly, doing what it claims to do. Customer Service is fabulous - highly responsive.

22 stycznia 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you!

Oceniono na 5 z 5

I'm very impressed with their customer service.

I've had the good fortune to work with people from eComEngine on multiple occasions (most recently Rachel), and every time they've gone above and beyond to help solve some of the challenges faced by my team. Along with giving solid advice on how to use their software to the utmost ability (which is very useful for getting customers to review the products and sellers on Amazon) they've done a fantastic job of making sure I understand why and where the various benefits are, in each action.

I'd definitely recommend their web software, and working with their team is the cherry on top for using such a good product.

10 stycznia 2020
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you, Adam! We'll make sure Rachel knows she got a shout-out. You're awesome!

Oceniono na 5 z 5

I have been so pleased with the…

I have been so pleased with the eComEngine/Feedback Five staff. Everyone who I have spoken with has been very helpful and with their input, I am confident that I will continue to see positive results with the adjustments that have been made.
Thank you!
Alison

22 listopada 2019
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Wow, Alison! Thank you so much! We value you and really appreciate such a glowing review!

Oceniono na 5 z 5

Very helpful customer service provided…

Very helpful customer service provided to help my campaigns run at peak performance. I saw an almost immediate increase in positive feedbacks left attributed to FeedbackFive campaigns. Wonderful product.

21 listopada 2019
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Thank you so much! Just like you, we care about feedback!

Oceniono na 5 z 5

I am in the middle of evaluating one of…

I am in the middle of evaluating one of their products - so far, very good. What really stands out from the get go is the quality of service - on boarding - support etc. Amazing - really, really top level.

19 listopada 2019
Opinia niezależna
Logo eComEngine

Odpowiedź od eComEngine

Welcome to the eComEngine family! We appreciate your kind words so much.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej