Their server is so slow I can’t get anything done ever. Restock pro absolutely sucks. Everything you input takes 24 hours to sync. So it slows you down
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love that FeedbackFive is set it and forget and the price is really reasonable. Just wish that the notifications for neutral or negative reviews got to me quicker. By the time I get the text message... Zobacz więcej
Reakcja na opinię
Decent for the price. Wish the email notifications for feedback/poor product reviews came faster. Wish they had an AB testing system. Email templates could stand an overhaul. But, you get what you... Zobacz więcej
Reakcja na opinię
I have been using Feedback Five software since a long time now and i can say it with guarantee that the software is the best for sending feedback mails to amazon buyers. It gives us many options t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
eComEngine’s cutting-edge operational analytics provide automated, actionable insights at the SKU level to help sellers succeed on Amazon. We make it easy to access and understand the most critical data points so you can protect your brand, manage inventory, decrease FBA fees, and increase profitability. Start a free trial of SellerPulse, FeedbackFive, and/or RestockPro today!
Dane kontaktowe
14321 Winter Breeze Drive, Suite 121, 23113, Midlothian, Stany Zjednoczone
- 800-757-6840
- support@ecomengine.com
- www.ecomengine.com
2,7
Słaba
109 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Their server is so slow I can’t get…
Their server is so slow I can’t get anything done ever. Restock pro absolutely sucks. Everything you input takes 24 hours to sync. So it slows you down
29 maja 2025
Opinia niezależna
A-Z program
What made me love the program is that i started not knowing what e-com is and now not just i understand how it works but i have the knowledge to start my own store from scratch and use jad's years of experience as a head start i have over other people that explored e-com world today
26 grudnia 2024
Opinia niezależna
Impossible to find monthly invoices.
1 grudnia 2020
Odpowiedź od eComEngine
Hi Paul, FeedbackFive sends your monthly invoice to the administrative email address(es) on your account. You can learn more about how to view your invoice here: https://www.ecomengine.com/help/how-do-i-view-my-feedbackfive-invoice
We sent you an email invitation to schedule a call so we hope to discuss this in more detail with you soon.
Spoke to a CS rep you folks were…
Spoke to a CS rep you folks were attentive and helpful did the job well the first time. Keep it up!
10 listopada 2020
Odpowiedź od eComEngine
Thank you! I'll be sure to share your compliments with our Customer Success team!
Fantastic service which is helping us to grow and focus on the customer.
Fantastic service which is helping us to get customer feedback without the endless hours doing it ourselves. Let’s us concentrate on growing the business and responding to the customers needs and requests we get back vie eComEngine.
Brilliant
10 listopada 2020
Odpowiedź od eComEngine
So happy to hear this! Every day we work to empower our customers to grow their businesses. Thank you for the great review!
Odpowiedź od eComEngine
Thank you for being a loyal FeedbackFive customer and for leaving us a 5 star review!
Highly recommend.
Very useful. Reviews are everything. Easy to use (as a business owner and website administrator (I have to do it all!).
8 listopada 2020
Odpowiedź od eComEngine
As an Amazon seller, you know how important reviews are! Thank you so much for taking the time to write us this review! We sincerely appreciate it!
Easy to use suite of solutions for Amazon sellers and brands
Economical, easy to use, and effective solution for generating reviews as a marketplace seller, and for monitoring reviews whether you are a brand (vendor) or marketplace seller.
6 listopada 2020
Odpowiedź od eComEngine
Thank you so much for taking time to write this review! We really appreciate it!
Odpowiedź od eComEngine
We are glad to hear FeedbackFive is working well for you! Thank you for the review!
If only more companies had this level of customer support
I've been using Ecomengine for more than 5 years now. Brilliant customer support. Highly recommended.
6 listopada 2020
Odpowiedź od eComEngine
Thanks for being a loyal customer! We appreciate the glowing review!
It is not working
4 listopada 2020
Odpowiedź od eComEngine
Hi Laima, We emailed you last week and have not heard back yet. Please contact us so we can schedule an account review to optimize your messages. We would love to help!
Odpowiedź od eComEngine
As an Amazon seller, you know first-hand how important reviews are! Thank you so much for taking time to write us a review - We really appreciate it!
Due to the new Amazon Buyer Letter…
Due to the new Amazon Buyer Letter Policy, I cannot use your system. Amazon has identified mailing as spam and now my messages are blocked for 30 days (((
3 listopada 2020
Odpowiedź od eComEngine
Valentin, I'm so sorry to hear your messages have been blocked. FeedbackFive is an approved app in the Amazon Appstore, so our tool would not be the reason for the warning. The content in Buyer-Seller Messages are the responsibility of the seller, so it's critical that you are following Amazon Communication Guidelines: https://www.ecomengine.com/blog/amazon-buyer-seller-messages
Please contact us so we can review your messages for compliance. Another option is to automate the Request a Review button in FeedbackFive. This uses the official Amazon review template so you can be sure it is 100% compliant! You can learn more here: https://www.ecomengine.com/blog/automate-amazon-request-review
More reviews across the board
We've been using FeedbackFive for a year. Overall, we've seen increases in the number of reviews and ratings on all our items. Now, we've paired this service with Amazon's automated reviews requests and the results are much better. So, yes, asking for reviews is way better than not asking.
The only issue I've had with this service was a technical issue that no one was able to solve - I was unable to insert a product image into the body of the review request email. My customers were not seeing the product image. But eComEngine tech support (various rotating cast members with little history of events) claimed everything was fine.
3 listopada 2020
Odpowiedź od eComEngine
Thank you for being a loyal FeedbackFive customer! We appreciate your honest review and we are glad to hear your review results improved with automating the Request a Review button! Thanks for your feedback regarding our technical support team as well. I will pass this along to the team supervisor.
Great tool for the Amazon business!
3 listopada 2020
Odpowiedź od eComEngine
Thank you for the 5 star review!
Odpowiedź od eComEngine
Thank you for taking the time to give us a review, Rob!
I am glad I work with you
I am glad I work with you. I got a lot of reviews now for my products. Thank you!
3 listopada 2020
Odpowiedź od eComEngine
We are glad to have you as a customer! Thank you for the review!
Very good service
We are using Feedback 5 for years now and are very happy with the platform, customer service and the results.
3 listopada 2020
Odpowiedź od eComEngine
Thanks for being a loyal customer! We appreciate your business!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.