Anisa phone conversation and her help with my extended order was very appreciated. As I had trouble with placing my order online but eventually got it done. Had email with my concern and got a phone c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a ton of stuff online in EOFY sale, for new apartment. When the items were delivered there was an issue with one item (desk - some marks on marble top). The customer service folks were excell... Zobacz więcej
I ordered a table in April. Every month I am sent a text with yet another months delay. This time we were meant to receive it next week, only to receive yet another text telling me its delayed n... Zobacz więcej
We ordered a bedroom set from Early Settler and when we unpacked our order the colour of the beside tables was different to the colour of the dresser. What followed was a very positive experience when... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Early Settler specialises in unique home furnishings, home improvement pieces and beautiful homewares that are perfect for any home.
Dane kontaktowe
164-168 Atlantic Drive, 3173, Keysborough, Australia
- customerservice@earlysettler.com.au
- www.earlysettler.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy communication to ensure items that…
Easy communication to ensure items that could be delivered earlier came through. Haven’t received items yet so can’t comment on quality but service has been great to date.
The online help person was very helpful…
The online help person was very helpful and assisted me with my order. It was a shame I had to contact them as I wasn't able to request delivery online as part of my shopping cart. It gave me the option to put notes for delivery but not actually request delivery.
Very disappointed with service
Very disappointed with service. My complaint was never followed up.
Amazing customer service support
Amazing customer service support, I had a discount that didn’t work on check out, they refunded the money immediately. Easy to deal with, I’m a very happy customer
Fantastic customer service.
Really great customer service and…
Really great customer service and understanding
Perfect way to make a purchase
Perfect way to make a purchase , however you should have a customer service line for people who can’t use PC or Smartphone

Odpowiedź od Early Settler Furniture
great service over the chat
great service over the chat, not sure if I was talking to a person or AI?? answered my questions and got the job done, happy with the outcome

Odpowiedź od Early Settler Furniture
Absolutely worst shopping experience of my life
Very poor and inconsistent communication regarding huge delays. Once PART of my order finally arrived, (after going missing) parts were again missing (a bed frame), and I sadly received a broken (hallway table) and a badly chipped Clover library unit. I continually try and make contact and this has literally been the worst retail experience of my life after spending over $13,000. I am still waiting for staff to contact me 7 days after my last attempt. My daughter hasn't had a bed for over 2 months. I am so angry and so disappointed. Just gutted!

Odpowiedź od Early Settler Furniture
Very happy
Very happy with my gold lantern good size and shape goes well with my other gold item.
Excellent customer service.

Odpowiedź od Early Settler Furniture
Prompt response and refund
Prompt response. No issues with refunding me the difference when the items I purchased price dropped even more, two days after online purchase.
Rhys was quick to reply, friendly and itnwas nice to have the same person responding to my enquiries.
Will purchase again from Early Settler

Odpowiedź od Early Settler Furniture

Odpowiedź od Early Settler Furniture
Table started to chip and they’re…
Table started to chip and they’re sending a new one with no fuss.
Easy process, prompt customer service, no hurdles.

Odpowiedź od Early Settler Furniture
5 stars
The customer service Laura gave was top notch! I’m so impressed with Early Settlers. Laura was kind and patient with me, gave me options and worked with me to resolve my dilemma. She sent multiple emails to confirm my correct orders and set my mind at ease. This is the second house we’ve built using products from Early Settlers. Good quality products and superior customer service.

Odpowiedź od Early Settler Furniture
Excellent customer service
Excellent customer service. Went above and beyond with the online chat.

Odpowiedź od Early Settler Furniture
Excellent customer service
We had a tight time frame, but Anisa contacted us ASAP, honoured the sale prices of the items (even though our purchase fell outside of that time) and made the whole process smooth and easy. Excellent communication from the team and great customer service.

Odpowiedź od Early Settler Furniture
Early reached back out to me to help…
Early reached back out to me to help with an enquiry after they said they couldn’t. I told as impressed by the service from that point onwards.

Odpowiedź od Early Settler Furniture
I contacted the support team regarding…
I contacted the support team regarding my enquiry. Yves helped me with my enquiry in a timely and professional manner. So happy from my purchase and service I received and definitely visit this store/ Website again.

Odpowiedź od Early Settler Furniture
I have purchased 4 large basket Hinsko…
I have purchased 4 large basket Hinsko Planter on a stand. However one of the legs snapped off and I have had to buy another one to replace it. My partner tried to weld it back on but unfortunately it broke again.
I have so many indoor plants and not enough shelves.

Odpowiedź od Early Settler Furniture
Unfortunately not happy customer
Unfortunately, our experience is not a happy one. Firstly, during delivery our blind has been damaged - thanks to the customer service, someone came to have a look and said that they will send someone to fix it. So hopefully that will be sorted. Secondly, one piece of the bed has damage, which was reported. Lastly, bed and mattress are not compatible! There is a huge gap +\- 5 cm between frame and mattress. My whole hand can come in… be carefull and check everything twice before you order.
Doświadczenie Trustpilot
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