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Dyno-Rod - Devon and Cornwall Recenzje 

139
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Wynik TrustScore: 4.5 na 5

4,7

Barnes Wallis Road 25, PO15 5TT Fareham, England, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had Dino Rod out to my house today, and the engineer was excellent. He found the problem quickly and sorted out the problem. It was so easy to book online, and confirmation was very quick. I had a c... Zobacz więcej

Oceniono na 5 z 5

Booked online appointment and Glyn arrived the next day as planned. Called me in advance to let me know he was 30 minutes away. He was professional, polite and walked me through the process. Couldn't... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Dyno-Rod driver contacted us to tell us his expected arrival time and was very thorough in fixing our drain problem when he did arrive. He kept us informed with what he found at all times and ad... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Called Dyno-Rod and had Graham here next morning 8.30am. So very responsive. Graham has 20 years of experience and it showed. A real expert. Used a couple of cameras and jet wash to determine there wa... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Hydraulik
  2. również w kategorii:
  3. Usługi drenażu

Napisane przez firmę

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Dane kontaktowe

  • Barnes Wallis Road 25, PO15 5TT, Fareham, England, Zjednoczone Królestwo

  • 0132 988 9616

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

139 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(139)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8363

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Oceniono na 5 z 5

Fast and effective

Lewis was brilliant, friendly, professional, dealt with issue straight away. Honest service

6 stycznia 2026
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Sandy Welch,

We appreciate you taking the time to share your experience! We're so happy to hear that our service was friendly, professional, and efficient for you.

Best wishes
Sam
Dyno-Rod

Oceniono na 1 z 5

Exploiting customers.

Completely taken advantage off. Filled out online form clearly stating toilet ‘keeps blocking, blockage is further done the soil pipe’ I’d already had a plumber use a plunger a few timers to remove the backed up toilet roll which would always work for about 4/5 days, so thought we’d get what I thought was a reputable company in called Dyno rod, made sure they knew the blockage was further down, we’d not long moved in since renovating the house so wondered if there was some stuff building rubble down there? This company apparently use cameras so thought amazing!
obviously there must be a small gap between the blockage in the soil pipe so when a plunger is used this small gap reopens but soon blocks again, but this company seemed legit.
Stated £190 on the website, happy with this if it gets rid of this blockage down the bottom of the soil pipe. I was breastfeeding so couldn’t see or speak to the dyno-rod man so was surprised when he left after about 5 minutes. I then received the job report email, all he had used was a plunger to remove the surface toilet roll and then had the cheek to put on the report ‘ no guarantee’ as ‘misuse with toilet roll’ feel absolutely robbed and exploited for £190 as a single parent.
One week later and we have no working toilet again as of course it’s backup with toilet roll.
Do not use this scam of a company. Only put to make money rather than provide the service they promise.

29 grudnia 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Aimee Hill,

We appreciate you bringing this to our attention. We're sorry to hear about your experience and the issues you've faced with the service. It's concerning to learn the blockage wasn't resolved as expected, especially given the information provided beforehand. We'll investigate this matter to ensure our services meet the standards we aim for.

Best wishes
Sam
Dyno-Rod

Oceniono na 1 z 5

No guarantee

Had them out to clear a blocked drain outside. Very prompt for coming out and fixed the blockage within 30 minutes. A few weeks later with a lot of rain and the drain is full and bubbling again. Rang to ask what comeback I had and was told there was no guarantee on the work, they could send out another engineer but wanted to charge another £190. Told them not to bother and will now look for a different company in the new year. Just took their word for it that the blockage was cleared but never actually saw any evidence of it. Would not recommend

3 listopada 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Simon Tribble,

We appreciate your feedback and regret to hear about the recurring blockage and your disappointment with our service. We're sorry you were not satisfied with our follow-up support. We'll review your case to see how we can improve our service in the future.

Best wishes
Sam
Dyno-Rod

Oceniono na 5 z 5

We needed our sewerage drain unblocked…

We needed our sewerage drain unblocked quickly.
We called Dyno Rod at 10pm and by 9.15 the following morning Kai arrived.
It was a tricky job but he was absolutely brilliant.
Really reassuring. At no point did we think he wouldn't be able to sort the problem.
He worked so hard and was able to sort the issue which was such a relief!
I would highly recommend the firm but I would recommend Kai even more. He is a real asset to the firm in my view. Thank you Kai.

15 listopada 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Jon Houghton,

We appreciate you sharing your experience. We're happy to hear that our team responded quickly and resolved the tricky drain issue effectively. It's great to know you felt reassured and were relieved with the outcome.

Best wishes
Sam
Dyno-Rod

Oceniono na 5 z 5

Lewis was courteous

Lewis was courteous, communicative and explained everything well. He was a pleasure to have here and is a credit to your team.

17 października 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

We're happy to hear that you had such a positive experience. We appreciate you acknowledging the team member's excellent communication and courteous service. Thanks for your feedback.

Oceniono na 5 z 5

Just had Craig from Exeter come out to…

Just had Craig from Exeter come out to me this evening to fix my blocked kitchen sink What an amazing guy. friendly, professional and a brilliant job done I was seriously impressed Thank you Dynorod and to Craig

7 października 2025
Opinia niezależna
Oceniono na 1 z 5

Really poor customer service

Really poor customer service. Booked someone to come between 8 and 1pm, got a call at midday to be told the engineer had been delayed by an emergency and could come between 1 and 5pm instead. I specifically booked the morning for a reason and I didn't appreciate having only being told there was an issue 4 hours into my time slot.
I was also told if it was something I wanted done quickly I should have booked it as an emergency job. When I said that didn't come up as an option and the website wasn't loading properly when I booked, soI had to fill everything in 5 times before it went through, I was told the website is run by a separate company and it's not in their control.
I cancelled the booking and found a local company instead who came within half an hour.

6 czerwca 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Dear Charlotte, We apologise that the service and communication fell short of expectations. We regret the delay and the website issues you experienced while booking. We appreciate you bringing this to our attention, and we'll address these concerns internally. Thank you for your feedback.

Oceniono na 5 z 5

Problem solved

Scott the technician sorted the blocked drain very quickly, took action to prevent it happening again and cleaned up nicely afterwards. A very personable young man. Thanks Scott.

9 maja 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

We're happy to hear that Scott resolved the blocked drain efficiently and took preventative measures. We appreciate your positive feedback.

Oceniono na 5 z 5

Six hours spent discovering a blocked…

Six hours spent discovering a blocked sewer and they could not have been more helpful, polite or informative! Excellent customer service over the phone too and the vans and call centre worked well together. Very good value.

6 lutego 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Dear Mr May, Thank you for your 5 star review, we are so glad to hear that you had a positive experience with our team. Thank you for your kind words and for choosing our services.

Oceniono na 5 z 5

Great service

We had a great engineer come out to assist with our commercial building drainage issues. Very pleased with his knowledge, helpfulness and service. Would recommend

8 stycznia 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Thank you for your positive review. We are so glad to hear that you were pleased with the engineer's knowledge, helpfulness, and service. We appreciate your kind words and your recommendation.

Oceniono na 1 z 5

If I could leave 0 stars I would

If I could leave 0 stars I would. Rang yesterday (being Sunday) 0333 2423193 this is the call centre that takes all the info and passing to the local Dyno Rod branch. Unfortunately all the info I gave them wasn’t passed on the local branch. There tel number 01952 684755 who only had the info of filled drain blocked. So we had a prompt call from Dyno Rod at 8.30. He came with, 2 rods and a plunger, and was here for about 5 minutes saying that it was a 2 man job not a 1 man job. Which if they had been given all the info I had given the call centre, that’s what who have happened. I was then told that it would be, Thursday between 1- 5, to try and fix an overfilled man hole that is going into a neighbours garden. This is totally pathetic on both of their offices as both blamed each other. I do not recommend this company one little bit. Very very disappointed.

6 stycznia 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

We understand your frustration with the recent service you received. It sounds like there was a breakdown in communication between our call centre and the local branch, which led to a disappointing experience. We sincerely apologise for the inconvenience and frustration this caused. We will investigate this matter further to ensure that all information is properly relayed between our teams.

Oceniono na 5 z 5

New Year's Day callout

Had to call an engineer out on new year's day for a blocked outside drain - Chris was brilliant and I'm so thankful for his help on today of all days! Friendly and knowledgeable guy, highly recommend. Thank you again :)

1 stycznia 2025
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

We are so glad to hear that Chris was able to help you on New Year's Day. We appreciate you taking the time to share your positive experience. We strive to provide excellent customer service and are happy to hear that Chris met your expectations.

Oceniono na 5 z 5

Good honest service

Chris came to inspect my blocked drain today and although he didn't clear the block he did manage to diagnose the fault and was very helpful with advice on how to resolve my problem.
Thanks Chris you were a gent.

11 grudnia 2024
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Dear Mr Ball, Thank you for taking the time to leave us a 5-star review. We are pleased to hear that you found our technician to be helpful and informative. We strive to provide our customers with the best possible service, and we appreciate your feedback.

Oceniono na 5 z 5

Chris was fantastic and went to every…

Chris was fantastic and went to every effort to get our drain unblocked. Was professional, tidy and got the job done. A pleasure to meet him

4 grudnia 2024
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Dear Mr Nightingale, Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you were pleased with the service you received. We strive to provide excellent customer service, and your feedback is greatly appreciated. We hope you will consider us again for your future plumbing needs.

Oceniono na 5 z 5

Chris was amazing

Chris was amazing. He could see how anxious and upset I was. He showed me what the problem was before he set to and cleared the blockage.

All professionals should be like Chris who was do considerate and understanding.

28 listopada 2024
Opinia niezależna
Logo Dyno-Rod - Devon and Cornwall

Odpowiedź od Dyno-Rod - Devon and Cornwall

Dear Avril, Thank you for taking the time to leave us a 5-star review. We are so glad to hear that you had a positive experience. It sounds like Chris went above and beyond to make you feel comfortable and understood your concerns. We appreciate your kind words and will share your feedback with Chris.

Oceniono na 5 z 5

Fab fast service

Fab fast service, Chris was friendly and approachable. Happy to advice us on how to get our shared drains unblocked in the future. Defo recommend! One of the good guys!

31 października 2024
Opinia niezależna

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