Abgesehen von den zick schlechten Bewertungen hier bei Truspilot, ist Dsquared einfach nur MEGA überteuert. Die Damen Jeans sind zu 80% Cropped Jeans, weniger Stoff, gleicher Preis und normal lange Je... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my order on the smaller size/less expensive price side of things in very reasonable time over here in Central Europe. I’d made a minor mistake in my delivery address, however I was provided... Zobacz więcej
Ho acquistato tramite app, fatta veramente bene con servizio clienti integrato che funziona molto bene, ho avuto modo di costatarlo sul mio ordine in ritardo di 1 giorno, l’assistenza clienti mi ha ri... Zobacz więcej
Reakcja na opinię
Meine erste Dsquared2 Winterjacke (Daunenjacke beige mit braunem Fellkragen) habe ich mir 2006 gekauft, nach 8 Jahren (jeden Winter im Einsatz) ohne jegliche Abnutzung verkauft. Sneaker, Jacken usw... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Dsquared2 Online Store. Spring-Summer collection for men and women. Worldwide delivery.
Dane kontaktowe
Piazza dell'Indipendenza 11, 6900, Lugano, Szwajcaria
- contract@dsquared2.com
- www.dsquared2.com
3,6
Średnia
397 recenzji
Odpowiada na 64% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Im super happy with the service of the…
Im super happy with the service of the team. Super fast, very friendly and extremely professional. Many thanks, all my questions are answered snd solved
23 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Hello Mark,
thank you so much for your super kind review and we hope to continue to receive other positive feedback from your side!
Customer satisfaction is always our main goal!
Best Regards
DSQUARED2 Team
Fast and professional
Had very professional, precise and fast service for the D2 team and the fulfilment center, Estrella Valles - THANKS
18 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Carsten,
thank you so much for your nice review, we still remain at your disposal for any future needs.
Best regards
DSQUARED2 Team
Commande non générée mais prix débitée
Bonjour,
Je viens de m'inscrire sur le site et de passer commande : une paire de chaussure en promotion à 270 euros, j'ai payé par payconiq, ca m'a débité mon compte mais la commande ne s'est pas générée sur le Site et je n'ai reçu aucun email de confirmation... Quelqu'un a déjà eu le même cas? Peut-on m'aider? Je viens d'envoyer en email a Dsquared2 avec une copie d'écran de la transaction bancaire et je viens aussi d'avertir Payconiq... :-(
19 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Jamel,
thank you very much for writing to us.
We have just sent you an enquiry where you can share your email and order number so that our customer service team can take immediate action with the appropriate checks.
We would also like to remind you to always use the online contact form where our support team can help you solve any problems quickly.
Kind regards
DSQUARED2 Team
professional and precise customer care
professional and precise customer care. Thank you Angela!
18 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Ciao Salvatore,
thank you so much for your kind review.
Angela and the whole customer service team will remain available for any needs you may have in the future.
Best regards
DSQUARED2 Team
Attempted to delete account
Attempted to delete account, several times, account still on website.
I do not trust the security of this site, there could be scammers lurking.
Be aware!
17 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Customer,
thank you for your review.
However, we would like to reassure you that our site is more than secure and protects the privacy of every customer in accordance with the law. Please take a look at our privacy policy at the dedicated link
https://www.dsquared2.com/ch/privacy-policy/privacy-policy.html
In any case, you can contact our customer service for any questions or support requests.
Thank you very much
Have a nice day
DSQUARED2 Team
Very good quality and sizing product
Very good quality and sizing product. Perfect customer service problem understanding and resolution.
16 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Ciao Giuseppe,
thank you so much for your review!
We will do our best to continue to meet your expectations!
Enjoy your day!
Greetings
DSQUARED2 Team
I have been in contact with DSQ2…
I have been in contact with DSQ2 customer service before and I always get professional help. Thank you Steven Rosas
9 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Customer,
Thank you so much for your kind words and your trust in our team, it was a great pleasure to assist you.
Please do not hesitate to contact us again if needed!
Best regards,
DSQUARED2 Team
I have been in contact with DSQ2…
I have been in contact with DSQ2 customer service before and I always get professional help. Thank you Estrella Valles for this time
2 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Customer,
thank you so much for your time and kind review. This is very much appreciated!
All the best,
DSQUARED2 Team
Always a nice experience
Always a nice experience. Fast and friendly service - my absolute favorite label
2 lipca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Customer,
this means a lot to us! We are very pleased to here about your satisfaction and love for the brand.
We will be always here for you!
Best regards
DSQUARED2 Team
No warranty
Ignoring all my emails about my warranty claim for my hat that I took on holiday to Turkey and the sun has bleached it and they won’t reply at all have sent 3 emails and Facebook messaged still no reply !
I wasn’t given ticket number but still have proof the sent emails on. 25/06/2024 17/96/2024
It won’t let me upload a email on here so how else am I to provide you with either ?
Jack1998_51 at outlook.com
28 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Jack,
we are very sorry to read about the issue above.
Could you please write us the number of the ticket you opened with customer service?
Or simply confirm the e-mail you wrote from so we can check it immediately?
Please note that when the choosed contact channel is the correct one, our customer service always replies within 24 hours.
We will try to give you all the support you need.
Thank you.
DSQUARED2 Team
My purchase was lost
My purchase was lost . It took some time ti resolve the issue and Arianna Baruffuldi was there every step of the way. She was diligent, patient and always professional. What an asset to your company!
30 maja 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear John,
thank you very much also on behalf of Arianna.
We hope that we can still provide you with the best support in the future and that you will continue to be a satisfied and enthusiastic D2 customer.
Best Regards
DSQUARED2 Team
ottima esperienza
Sono stato aiutato da Arianna Baruffaldi. Ragazza molto competente e disponibile. Ha risolto il mio dubbio
23 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Ciao Daniele,
ti ringraziamo molto anche a nome di Arianna per averci lasciato la tua recensione. Speriamo di poterti dare supporto nuovamente sui nostri canali!
Un caro saluto
DSQUARED2 Team
Prompt Response
Arianna was really prompt. I had to get one of my orders cancelled and it was a seamless process. Thank you.
23 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Customer,
thank you so much for your kind review.
We remain gladly at your disposal for any future needs.
Kind regards
DSQUARED2 Team
extremely helpful staff especially…
extremely helpful staff especially Arianna Baruffaldi
22 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Georgi,
thank you so much for your positive review.
We are very grateful!
Best regards
DSQUARED2 Team
la qualité elle est éclater au sol
12 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Customer,
thank you for your feedback.
Could you please give us more information about your experience?
Best regards
DSQUARED2 Team
Gratitude to Arianna
it's not easy to find someone who handles clients and pleases them nowadays. Yet, i have found the one who does both "Arianna Baruffaldi" she handled my issue and she was very patient and efficient with my issue.
Love Dsquared <3
Much Love & Appreciation to Arianna <3
12 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Omar,
we are so glad to read your kind words! Thank you so much for your time, trust and love towards our D2 family and the brand itself.
We hope we will continue to please and support you as best as possible in the future!
Warm greetings
DSQUARED2 Team
Richiesta di informazioni
Arianna Baruffaldi è stata molto gentile e disponibile nel darmi l'informazione richiesta riguardante un capo Dsquared2 visto sui social del brand. Oltre alla chat, mi ha anche contattato via mail per darmi maggiori dettagli da me richiesti.
11 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Ciao Matteo,
siamo davvero contenti che tu abbia ricevuto un supporto adeguato alle aspettative.
Speriamo tu possa continuare ad essere un cliente DS2 soddisfatto ed entusiasta!
Grazie mille e a presto,
DSQUARED2 Team
Thanks to Arianna Baruffaldi
Thanks to Arianna Baruffaldi, who was fast and very efficient in addressing my delayed shipment query and kindly refunded my priority shipping fee. Thank you Arianna for being so efficient and helpful, much appreciated.
11 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear Duncan,
thank you so much for your time while reviewing your experience with Arianna and the D2 family!
We will do our best to continue on this path assuring you a satisfying customer journey!
Best regards
DSQUARED2 Team
Thank you Arianna Baruffaldi
I must commend Arianna Baruffaldi who was super-fast with addressing my online query. Thank you Arianna for being so efficient and helpful. It is so appreciated, and I am very grateful to you.
6 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Dear David,
thank you so much for your comment!
It is always a great pleasure for us to read positive feedback from our happy customers!
We really hope to support you again!
Best regards
DSQUARED2 Team
Precisi e compenti
Precisi e compenti, ringrazio la signora Arianna Baruffaldi per la cortesia e la chiarezza nel fornirmi le indicazioni richieste.
4 czerwca 2024
Opinia niezależna
Odpowiedź od Dsquared2
Ciao Silvia,
ti ringraziamo molto per la tua recensione positiva, ci fa immensamente piacere leggere della soddisfazione nelle tue parole e speriamo di poterti dare il miglior supporto in tutte le tue richieste future!
A presto!
DSQUARED2 Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.