Très déçue de ma consultation aujourd'hui. L'accueil a été glacial et le ton employé tout au long du rendez-vous était condescendant et agressif. Aucun effort d'écoute ni aucune considération pour le... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Je rejoins la très grande majorité des commentaires ! Médecin à fuir, il est imbuvable et ne mérite absolument pas de faire ce métier. Monsieur remet en cause les symptômes du patient, aucune empathi... Zobacz więcej
Consultation très décevante. J’ai expliqué que mon état ne s’améliorait pas depuis plusieurs jours, mais le médecin s’est montré peu à l’écoute et a tenu des propos déplacés, notamment “vous n’êtes... Zobacz więcej
Médecin horrible ! Avec propos ont été particulièrement déplacés et culpabilisants. Il remet en cause ma bonne foi et mon état de santé de manière personnelle et non professionnelle. Il a insinu... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Dr Felix is a UK based Online Doctor & Pharmacy service offering discreet and affordable prescription treatments online without having to see your GP. www.drfelix.co.uk
Dane kontaktowe
37 Main Street, Calderbank, ML6 9SG, Airdrie, Zjednoczone Królestwo
- 01236 758420
- info@drfelix.co.uk
- www.drfelix.co.uk
1,5
Bardzo słaba
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Dr Felix
Hi Mrs Rawlings,
Many thanks for taking the time to leave us a review.
I am pleased to hear you have been happy with our excellent service.
Hope you have a lovely day.
Amanda
Team Leader Patient Care Team
needed order urgently due to it being…
needed order urgently due to it being impossible to get an appointment at the doctors surgery, jumped through many hoops to be finally told the order had been cancelled without explanation. Why confirm the order has been approved by a doctor and take your money when they have no intention of sending it to you. There is something not right about this Dr Felix website...You have been warned
14 września 2022
Opinia niezależna
Odpowiedź od Dr Felix
Hi David,
Many thanks for taking the time to leave us a review.
I am sorry to hear you have not been happy with our service.
I can see an email was sent to advise our doctors weren't happy to approve the order and you should see your own GP which I understand can be difficult to get an appointment but unfortunately the final decision on all orders is with our doctors.
Many Thanks
Amanda
Team Leader Patient Care Team
Still waiting for my order
I placed an urgent order on the 6 Sept, I received an email saying that I
should check my junk mail for tracking details, money taken from my account on the 7th, I called them on the 8th and they said they would attend to this (took hours holding to get through), today is the 9th nothing has been received from this provider
9 września 2022
Opinia niezależna
Odpowiedź od Dr Felix
Hi Charlene,
Many thanks for taking time to leave us a review.
I am sorry to hear you have not been happy with our service.
We did request further information so we could look into your order and investigate what had happened but you have not provided us with the additional information we require.
Many Thanks
Amanda
Team Leader Patient Care Team
Easy to use great service
5 września 2022
Odpowiedź od Dr Felix
Hi Anne Glasgow,
Thank you for taking the time to leave us a review.
I am pleased to hear you have been happy with our service and found it easy to order.
Have a lovely day.
Amanda
Team Leader Patient Care Team
Odpowiedź od Dr Felix
Hi Daniel Hartnett,
Thank you for taking the time to leave us a review.
Glad to hear you were happy with our fast and efficient service.
Have a great day.
Amanda
Team Leader Patient Care Team
Dealt with promptly and…
Dealt with promptly and professionally,will definitely use again.
13 sierpnia 2022
Odpowiedź od Dr Felix
Hi Friend of Ted Carol,
Many thanks for taking the time to leave us a review.
I am very happy to hear you have been happy with our service here at Dr Felix and that you would use our service again.
Have a nice day.
Amanda
Team Leader Patient Care Team
This site is so easy to use
This site is so easy to use. Fill in consultation
Order what medication you want and pay. E-mail or text will be sent to you when your order has been despatched.
1 września 2022
Odpowiedź od Dr Felix
Hi Jane,
Many thanks for taking the time to leave us a review.
I am pleased to hear you have been happy with our service here at Dr Felix and you found the website easy to use.
Have a lovely day.
Amanda
Team Leader Patient Care Team
Don’t expect anyone to reply to your email or answer the phone
Refunded my approved order, 29079 no reason, no follow up. No reply to my emails, nobody answers the telephone, (surely can’t be covid that’s two years ago) and today I get an email asking why I haven’t reordered? “I am low on my medication” You could not make it up. I had to find another company to dispense the drugs and they didn’t charge shipping or a review fee so a huge £9 cheaper - goodbye Dr Felix your admin is atrocious, because you are so bad I found somebody cheaper
19 sierpnia 2022
Opinia niezależna
Odpowiedź od Dr Felix
Thank you for you review
Slow and no communication
Order number: #289396. Ordered on 5th August. Originally said would be delivered on 7th august hence why I ordered as I needed tablets on time. 8th august and there is still no sign of my order being dispatched. Have called multiple times and left multiple messages however nobody has gotten back
8 sierpnia 2022
Opinia niezależna
Odpowiedź od Dr Felix
Thank you for you review
Odpowiedź od Dr Felix
Thank you for the positive feedback, we are pleased we met your expectations!
Consistently great service
These guys are consistent with the quality of service, I've used them for years and it's super reliable and the sites user friendly and prices are fair. A trusted supplier for sure.
4 sierpnia 2022
Odpowiedź od Dr Felix
Thank you for the positive feedback, we are pleased we met your expectations!
Odpowiedź od Dr Felix
Thank you for the positive feedback, we are pleased we met your expectations!
Odpowiedź od Dr Felix
Thank you for the positive feedback, we are pleased we met your expectations!
Highly recommended
Easy and quick to order. Arrived as expected. Very good service.
If you know you can take the medication requested it’s quicker than a GP as things stand. Would recommend.
1 sierpnia 2022
Odpowiedź od Dr Felix
Thank you for the positive feedback, we are pleased we met your expectations!
Odpowiedź od Dr Felix
Good Morning Karola,
Hope you are well.
Thank you so much for taking the time to leave a review for our team here at Simple Online Pharmacy.
Hopefully you will consider using our services again in the near future.
Best Wishes
Megan
Patient Care Team
Easy to use website with fast safe…
Easy to use website with fast safe checkout and prompt delivery
4 lipca 2022
Odpowiedź od Dr Felix
Good Morning Sharon,
Hope you are well.
Thank you for taking the time to leave a review for our team here at Dr Felix.
I am so pleased you have been happy with our easy and speedy service, hopefully you will consider using our services again in the near future.
Wishing you a wonderful day.
Best Wishes
Megan
Patient Care Team
charged £17.99 for 28 Ramipirl tablets…
charged £17.99 for 28 Ramipirl tablets when that previously paid for 84. .
your drop down had been changed from 84 to 28 but price kept the same so I didnt notice the difference until order completed. Was that intentional?
1 lipca 2022
Odpowiedź od Dr Felix
Good Morning Peter,
Hope you are well.
Thank you for taking the time to leave a review for our team here at Dr Felix.
I am so sorry to hear that you have not been happy with the prices we have available, if you would be so kind as to call or email our team we can look into this further for you.
Hopefully speak with you soon.
Best Wishes
Megan
Patient Care Team
An absolute waste of my time. After initially having my order…
After initially having my order approved and waiting for more than 24 hours to be dispatched, they decided to cancel it and refund it because apparently the doctors have prescribed too much of the medication to other people. Like are you serious? I will definitely not be using your pharmacy again. I'm glad I purchased the medication elsewhere, and I didn't need to wait so long.
16 czerwca 2022
Opinia niezależna
Odpowiedź od Dr Felix
Good Morning Georgi,
Hope you are well.
Thank you for taking the time to leave a review for our team here at Dr Felix.
I am so sorry to hear that you have not been happy with our GP's decision with regards to your medication request, if you would so kind as to call or email our team with your contact details we can look into this for you.
Hopefully speak with you soon.
Best Wishes
Megan
Patient Care Team
Non existent customer service.
I placed and paid for an order on 30/5 (280356 in case Megan is reading!) It was approved, but I have not heard anything since. Have emailed and left numerous phone messages but no-one answers the phone or has bothered to get back to me. Have used this company before and they were efficient but now wondering what’s going on???
Update: the issue was quickly resolved once we made contact (though someone should have called me earlier), so upping rating to 3stars.
14 czerwca 2022
Opinia niezależna
Odpowiedź od Dr Felix
Hi Matt,
Hope you are well.
Thank you for taking the time to leave a review for our team here at Dr Felix, we really appreciate the feedback.
After our call I am so glad we were able to resolve the issues you have experienced, thank you confirming you have received our emails sent over the last few weeks.
Hopefully you will consider using our services again.
Wishing you a wonderful week ahead.
Kindest Regards
Megan
Patient Care Team
So simple and profesional
Living in a small village away from everyone I really appreciate the ease and speed of being able to order and have delivered my meds.
I switched over to Dr Felix a few months ago as my pharmacy is a 30 min drive away and were becoming unreliable with the pandemic problems.
I'm genuinely so grateful services like this exist. x
13 czerwca 2022
Odpowiedź od Dr Felix
Good Afternoon,
Hope you are well.
Thank you for taking the time to leave a review for our team here at Dr Felix.
I am so pleased you have been happy with our genuine and speedy service, hopefully you will consider using our services again in the near future.
Wishing you a wonderful day.
Best Wishes
Megan
Patient Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.