From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... Zobacz więcej
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... Zobacz więcej
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Broadcut Retail Park, PO16 8SU, Fareham, Zjednoczone Królestwo
- 01329 237377
4,8
Doskonała
282 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The sales lady was superb and sold us…
The sales lady was superb and sold us the perfect bed
21 listopada 2025
when reviewing to get a new Mattress…
when reviewing to get a new Mattress the staff were very helpful, polite and knowledgeable. we got what we required.
16 listopada 2025
REST IN PEACE, ..... NOT IN PIECES!
My new mattress has so far been worth every penny of the £1,360.00 I spent on it. I cannot remember when I have been so comfortable in a bed! And the first time I have fallen asleep so quickly, without having to first toss and turn about, trying to find the most comfortable position! Brilliant!
8 listopada 2025
Prompt and professional delivery
Prompt and professional delivery
Makes a change for orders to arrive at time stated well done delivery team
8 listopada 2025
Great matteress
Great matteress, delivered on time by friendly, polite and helpful staff
29 sierpnia 2025
Knowledgeable and experienced giving great service
Kat was en point and very helpful knowing her subject. The ‘bed’ experience was amusing but quite an eye opener as to where we required support.
The delivery was good but they seemed reluctant to take all the wrappings, which after mentioning this, the did remove this for us.
24 października 2025
Great way to buy a new mattress!
From entereing the store to finalising the order, everything was handled very well and professionally.
We were carefully guided to the appropriate ranges to look at, with pros and cons (and pricing) explained at each stage.
We settled (!) on the latest upgrade of the model of mattress we had bought at the same store 8 years ago.
27 października 2025
Opinia niezależna
Excellent in every way!
Excellent advisor in the store; excellent delivery drivers and mattress is very comfortable - no complaints!
16 października 2025
All round service as firm as the mattress
Great service in the shop selecting which mattress and bed head to choose. Delivery date to suit us. Delivered promptly on schedule with good crew.
What else can you ask for ?
3 września 2025
Definitely the place to go for a new mattress
Loved the machine that produced a list of mattresses to try. Liked the pillows so much we bought 2.
11 października 2025
Robin is a great asset to your…
Robin is a great asset to your business, he was perfect in every way, very knowledgable, so professional and spot on with his advice!
The mattress is proving perfect ( early days) but very much what we need!
Robin excels in his product knowledge and his skill and guidance were invaluable toward helping us make our investment.
We will recommend you without hesitation.
Please pass our sincere thanks and gratitude to Robin for his kindness through patience and understanding..
11 października 2025
A really lovely bed
A really lovely bed. The mattress was as comfortable as expected
19 września 2025
Jennifer at Fareham Branch
We went into Fareham branch this morning and Jennifer served us. She listened carefully to our needs and was extremely knowledgeable. We purchased a mattress that suited our needs.
15 września 2025
Opinia niezależna
Helpful knowledgeable and patient store…
Helpful knowledgeable and patient store assistant. Good choice.
Delivery was convenient flexible choice and transparent charges.
13 września 2025
Helpful staff & great product range
The staff were great; knowledgeable, friendly & helpful and they helped me find a great value new mattress that suited my needs and my budget. I loved the test bed with the sensors!
The store layout is a bit confusing but with help from the staff, I found exactly what I wanted.
14 sierpnia 2025
The right mattress for support
What made it the best experience was the fact that they were able to do a fall body scan of what mattress would be best for my back and hip and ever since I received the mattress I have never slept better. And I no longer wake up with back pain.
30 lipca 2025
Delivery guys on time
Delivery guys on time, assembled bed, tidy-up when finished good all round Nice guys
26 lipca 2025
Doświadczenie Trustpilot
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