From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... Zobacz więcej
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... Zobacz więcej
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Broadcut Retail Park, PO16 8SU, Fareham, Zjednoczone Królestwo
- 01329 237377
4,8
Doskonała
282 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The experience we had with dreams was…
The experience we had with dreams was excellent from the start of ordering the mattress to getting it delivered.
The advice and service was brilliant and the mattress itself is superb.
6 marca 2026
The professional service both in store…
The professional service both in store and the highly professional delivery drivers i can recommend how good both sides are.
The in store information about the mattress we bought.
The delivery driver contacted us before the delivery time
2 marca 2026
Very friendly staff, not pushy just helpful
When we entered the Dreams showroom in Fareham we were treated very well by friendly staff, not pushy, just there to help. Simon took us through all the possibilities of an adjustable bed, and I used the machine which gives you choices of suitable mattresses. No stress, no rush, no pressure. We have since received the bed we chose, and I am very pleased with it, all I wanted.
29 stycznia 2026
Fast efficient friendly service
Fast efficient friendly service, made the customer feel safe while they were there,
28 lutego 2026
The entire process was flawless!
14 lutego 2026
Helpful staff
From Ed helping me in store, to Sean and Knight in the delivery/assembly team, the staff are polite and helpful.
10 lutego 2026
Looking for my dream bed.
Hello Reviewers,
It started with a visit to the Fareham Store.We were greated by a friendly professional lady, who sat with us to find out what we wanted,and then what would be the best bed for me, after trying out their test bed.
The staff member showed great patience in going over the details of the various types of mattress and the most suitable for me, I'm a senior person.
The trip rated 10/10.
The delivery was about 1 month later,I had prior warning with a date and time the delivery would arrive,I was given a 2 hour slot,they arrived within the time.The men were most respectful and friendly., they put on overshoes when they entered the house. I showed them where I wanted the bed to be located, when they completed the work,they explained that I could only rotate the mattress and not to turn it over because of its construction.
I would recommend Dreams Beds to anyone. They provide a good product and give an excellent service 10/10
Ian Inwood
West Sussex.
7 lutego 2026
The whole experience was really good…
The whole experience was really good from the start to the end. I was advised which beds were the best for me by Kat. She was very patient, and didn't rush me. My bed came within 3 weeks of ordering. Kieran and Drew delivered and constructed the whole thing for me. The rubbish was even disposed of by them. I would recommend them. I'm having a lovely night's sleep.
7 lutego 2026
Friendly and helpful staff.
Friendly and helpful staff.
gentlemen that delivered the bed also very friendly and polite. Made light work of removing the old bed and taking the new bed upstairs and assembling it.
4 lutego 2026
The staff in the shop were very…
The staff in the shop were very knowledgeable and friendly a great help
30 stycznia 2026
Bed all good and getting a good nights…
Bed all good and getting a good nights sleep. The delivery was as advertised and the driver kept us informed several times to confirm the delivery time.
16 stycznia 2026
Shop service in Fareham was excellent
Shop service in Fareham was excellent. My superking mattress was delivered with the remit of removing the old and replacing with the new. I’m in a town house with the bed being on the third floor. I was told if the guys can’t get the mattress up or down I’ll be refunded the service. The guys did it - mattress’s were covered and down and up they went. They made it look easy. So pleased as when my family moved in it was the hardest part of moving getting the mattress up the top. The bonus was if I didn’t get on with it I could replace it or refund it.
20 czerwca 2025
Bed and mattress good quality and…
Bed and mattress good quality and delivered on time. Excellent night's sleep had by visiting family.
2 stycznia 2026
We had a great experience with Dreams
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advising us of our result options. The ordering and delivery process was totally seamless and we are having the best sleep in years. The only thing we would recommend is a change in the coffee we were offered, (hence the 4 star review) It was not pleasant. I popped back into the store after our purchase with a different brand and left with the team.
22 listopada 2025
Sleep Match Machine
Simon was a very informative member of staff and the Sleepmatch machine is a must for finding the best mattress for you. Would highly recommend.
20 grudnia 2025
Opinia niezależna
Relaxed and knowledgable
Friendly, knowledgable service and I was listened to what my requirements were. No fuss purchase but without feeling rushed or pressurised
21 listopada 2025
Opinia niezależna
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