Moving back to UK, needed bed for when we completed house purchase. Charlie was absolutely brilliant at helping us chose the best bed and mattress. He was extremely knowledgeable about all the options... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Served by a gentleman named Charlie who was extremely informative and helpful. Gave us our options but there was no hard sell. Also provided me with a coffee that went down well. When I returned to th... Zobacz więcej
We enjoyed the sleep monitor experience to determine the correct mattress for us, and that we had 50% off our purchase. We didn’t like that when we were asked if we would like the mattress taken upsta... Zobacz więcej
We visited Dreams yesterday with very little knowledge about mattresses or any real idea of what would be right for us, and Charlie made the entire experience genuinely fantastic. He took the t... Zobacz więcej
Informacje dotyczące firmy
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Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 2 Newport Road, CF23 9AD, Cardiff, Zjednoczone Królestwo
- 02920 498574
4,9
Doskonała
284 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I can’t say enough about the service I…
I can’t say enough about the service I had at the store and the delivery service was outstanding and once again thank you all for.
11 lipca 2025
Comfy mattress
Was very impressed on choosing a new mattress. Laura took us through everything . .speedy delivery
4 lipca 2025
Lovely mattress
Arrived on time. Drivers were really helpful and removed the old mattress and carried the new one upstairs for s charge of an extra £50
29 czerwca 2025
From the showroom staff to the men…
From the showroom staff to the men delivering the bed, nothing was too much trouble. From answering all my questions and enlightening me further about things I didn't know, or hadn't thought to ask, they were all very efficient and friendly, I have no complaints whatsoever.
13 czerwca 2025
Helpful staff in store
Helpful staff in store. Knowledgeable of sleep problems. Very good advice
8 czerwca 2025
Driver was very good and very happy…
Driver was very good and very happy with the bed thank you
1 czerwca 2025
As a customer I feel i was treated well
As a customer I feel i was treated really well. They were very freindly. My order delivery was really freindly, I love my new bed. 😍. Thank you very much it was all 👍. I think I'll be going back this year again to buy a mattress or I might call in anyway.
25 maja 2025
Everyone from Markand Joshua
Everyone from Markand Joshua in Store and Kevin and Raphael who delivered the bed were very helpful and were great teams. The lady who dealt with my refund was very understanding and patient! Thank you all
25 kwietnia 2025
Very happy
Very happy with the service we received throughout our purchase with dreams. Would highly recommend them.
10 kwietnia 2025
All went well with delivery
All went well with delivery.
They called before they would be delivering.
Covered their shoes so no outside dirt came in.
12 kwietnia 2025
Yes it was a good experience buying my…
Yes it was a good experience buying my new mattress. The salesman was friendly and helpful. My new mattress is very comfortable.
12 kwietnia 2025
The sleep profile was great
The sleep profile was great. The sales assistant was brilliant with my son, we picked a fabulous bed and delivery was smooth.
29 marca 2025
Best mattress ever
Dreams were fantastic on finding me the right mattress My wife has had good nights sleeps since we have used it
30 marca 2025
Highly satisfied,professional staff
27 marca 2025
Opinia niezależna
Helpful and not overly pressuring in sales
Both Tracey and Mark were very helpful and knowledgable. Didn’t over pressure and felt I received a good service
22 marca 2025
Opinia niezależna
Excellent service from Dreams
Excellent service from Dreams. The bed was delivered and put together swiftly and they took the old bed and packaging away with them. Very please with Dreams and the delivery men.
7 marca 2025
We went here I think 5weeks ago all…
We went here I think 5weeks ago all staff so nice friendly they Told us you deliver take up to 4weeks and my bed came in time very nice bed store staff very nice I forgot lady name she helped us young lady was even delivery driver they kind our carpet all new I asked them please can you shoes off and so nice they wear somthing under shoes so can keep clean thanks again everyone
13 lutego 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.