The staff in the Bournemouth store where warm and friendly without overwhelming and going for a quick sale. Information and advice was clear. Enough beds to narrow down what we wanted and where ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I thought I’d already written a review but JIC I didn’t…. Dreams staff were lovely Bed and Mattress lovely Delivery collection staff lovely Yes pricey to recycle old bed, and build new one but... Zobacz więcej
Great advisor, loved the body settings bed. Delivered as per instructions. Everything from buying to delivery went very smoothly.
Excellent salesman. No high pressure salesmanship. Tried out their new bed gizmo which suggests best beds to look at. Very interesting. Warm welcome, offer of a free drink, allowed to repeatedly tr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 2 Mallard Retal Park, BH8 9PE, Bournemouth, Zjednoczone Królestwo
- 01202025499
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience in the Bournemouth…
Great experience in the Bournemouth store. Very helpful staff
Great customer care
Easy to deal with, great customer care, not rushed into making a purchase. Would recommend this store
Product knowledge
The salesman, was very helpful, listened to all we asked for. He has a good product knowledge, and pointed us in the right direction. We are very pleased with our new bed. The men who brought and assembled it were very quick, no mess at all. So we would recommend Dreams with no hesitation.
Very helpful sales person
Very helpful sales person, he gave us good advice. Delivery team arrived on the day in question and within the advised timescale. Still not set up the bed as the new bedroom carpet is being fitted next Thursday.
I am sure it will be all good.
Recommend Dreams
We received a lot of help, advice & support when buying our new mattress.
Delivery was prompt, and the drivers were very helpful & professional. They respected our property & were courteous & friendly.
Excellent service in the store great…
Excellent service in the store great communication through our the delivery aswell
Would highly recommend
The staff in the shop at castle point…
The staff in the shop at castle point were extremely friendly and helpful
The bed was delivered but although the staff were polite I was extremely disappointed that they would only put the item inside the front door
Excellent service
Excellent service , Kieran Betts was very professional and helpful. Delivery & assembly was great. We chose our mattress after using Sleepmatch in store and it is perfect for us.
Very friendly helpful service
Very friendly helpful service. It was really helpful to have the sleep match to reassure us that we were purchasing the right mattress for our needs.
Kieran Bournemouth store.
Visited the Bournemouth store and was met by Kieran he was kind, professional and really friendly. He wasn’t pushy and helped us massively with finding the right mattress & bed for our room. 100% recommend him and the store!
Thanks Kieran x
Fantastic news and a great service
Dreams Bournemouth - Sleep Experts
Great service from Dreams, friendly and knowledgeable but not pushy staff, computer-based sleep analysis, and a good selection of mattresses. We bought one, along with pillows, and are sleeping well!
Very helpful and professional
Very helpful and professional, we were greeted as we entered the store, offered a coffee and then experienced the Sleepmatch technology to assess our preferred mattress type. With the results from the Sleepmatch we were guided around the store to try the preferred mattress types, a great shopping experience.
We ordered our bed in November 24
We ordered our bed in November, we opted to have our old bed taken away when the new one came, but chose self assembly. Unfortunately we had to wait 4 weeks for the bed we chose (arrived 23rd Dec), was not told fee for delivery and taking our old bed away was £95, although I was shown a breakdown of the costs - I just didn’t clock, and wasn’t told verbally. I thought considering I was spending almost £3 grand on a bed and pillows and waiting 4 weeks, £100 was steep for delivery and disposal of our bed. Other than that happy with everything else. Delivery guys were great - although didn’t arrive in a ‘dreams’ lorry, was a tatty old thing!
BED REPAIR
The guys that came to repair the bed were excellent. Very polite and very helpful. Excellent service.
Staff in Dreams shop gave excellent…
Staff in Dreams shop gave excellent service, bed was exactly what we wanted and delivered on time.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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