The staff in the Bournemouth store where warm and friendly without overwhelming and going for a quick sale. Information and advice was clear. Enough beds to narrow down what we wanted and where ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing service from start to finish, friendly informative sales staff Kieran and kind, helpful delivery crew Steve plus 1. Was expecting a nightmare (nothing ever happens as it’s supposed to since Co... Zobacz więcej
Excellent salesman. No high pressure salesmanship. Tried out their new bed gizmo which suggests best beds to look at. Very interesting. Warm welcome, offer of a free drink, allowed to repeatedly tr... Zobacz więcej
We used the mattress measuring device and were given several options. One of these we chose. Delivery was quicker than expected (less than 10 days). The delivery men were very careful of our propert... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 2 Mallard Retal Park, BH8 9PE, Bournemouth, Zjednoczone Królestwo
- 01202025499
4,8
Doskonała
265 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent… service by sale and delivery services
Siobhan in Bournemouth had excellent product and customer service. Thank you we are so pleased with our purchase
10 listopada 2025
Excellent friendly service from knowledgeable staff
Staff were friendly and helpful without being pushy. Kieran was very knowledgeable and helped us confirm the products we wanted to purchase. Whilst we drank our tea he worked out the best value for us and explained additional services. We enjoyed our whole experience in the store.
7 listopada 2025
Opinia niezależna
Great service from Steve
Great service from Steve, good knowledge and good recommendations.
1 listopada 2025
Opinia niezależna
Good company to deal with
Easy purchase thanks to efficiency of shop staff.
Excellent delivery people.
25 października 2025
Excellent service
The help we received deciding on which mattress was
excellent and the new bed arrived exactly when the store told us.
The guys who assembled the bed were also extremely
efficient and professional.
19 września 2025
Efficient.
They were very quick and efficient. All the bed was assembled very neatly and all rubbish taken away by them. He then explained settings on the remotes and left. Very pleasant and efficient young men.
13 września 2025
Excellent company to buy a bed from…
Excellent company to buy a bed from First class service right through to delivery and installation.
18 sierpnia 2025
Our visit to the showroom was excellent…
Our visit to the showroom was excellent we had a very helpful assistant and as we had to come back the next day with my granddaughter we spoke with her again and chose the small double bed she recommended. Delivery was excellent Kieran and Jonathan were on time and put the bed and mattress together in no time and were very clean and tidy very good service
12 sierpnia 2025
Kieran at mallard road store…
Kieran at mallard road store Bournemouth was brilliant. Explain everything to me on my level and wasn’t pushy with anything. Bought a new bed, mattress, blanket box and duvet in the sales. Very knowledgable and understanding of my needs and the items in store.
I dreaded going shopping but left very happy with my purchases and would highly recommend to anyone.
3 sierpnia 2025
Opinia niezależna
Excellent from Order to Delivery
As I live in France, I ordered a mattress and cover over the phone for my brother, who is handicapped, I was helped by Sarah who was very kind and understanding helping me to chose the right mattress and at the right price! Plus arranging delivery date that matched best. I would also like to thank the Delivery guys who were very friendly and professional. I recommend Dreams, Mallard Road without any hesitation.
3 lipca 2025
Opinia niezależna
Customer service patience and product…
Customer service patience and product knowledge
22 czerwca 2025
Bed Delivery
Hello,
Recently had a Lucia bedframe delivered.
The team of Steve and Mark were excellent.
Bed delivered in the time frame and assembly completed in less than an hour.
All packaging and old bed removed,very smooth operation.
Would recommend Dreams anytime.
28 maja 2025
Opinia niezależna
Good deals and friendly staff
Very friendly staff made us feel at ease with choices left feeling very satisfied with our purchase highly recommend the guys at mallard road bournemouth site
28 maja 2025
Opinia niezależna
Dreams at Mallard Park -Bournemouth
Dreams at Mallard Park -Bournemouth, where Sarah and James gave us the perfect retail experience. They showed both patience and expertise with customer care and the choice of mattress.
Both Sarah and James ensured that my wife and I got the perfect mattress using Sleepmatch the patented sensor that details what type of mattress your body needs.
At first I was a bit cynical but the Sleepmatch machine did exactly as assured and provided the perfect match for our sleep.
So thank you Dreams of Bournemouth and thank you Sarah and James.
Russ and Fran
5 maja 2025
Opinia niezależna
'A DREAM!!'
Everything from the "Welcome" in store, to the "Goodbye" after delivery, was great.
No-one is perfect and there's always room for improvement.
If there were 6 stars, you'd have got 5.
24 kwietnia 2025
Very helpful staff
Very helpful staff. Delivered on time, assembled and is absolutely fine
18 kwietnia 2025
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