Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Har fået denne meddelelse. men ingen penge....... Din refusion er på vej Kære Ingo Sørensen, Din refusion er blevet behandlet, og du bør modtage den inden for 5-7 hverdage. Hvis du har spør... Zobacz więcej

Oceniono na 1 z 5

Come definirli se non LADRI. Mi hanno addebitato 72.99 per un abbonamento mai sottoscritto tramite PayPal. Impossibile ottenere rimborso in quanto mi avevano già fatto un precedente addebito c... Zobacz więcej

Oceniono na 1 z 5

Concordo con gli altri utenti. Sono dei ladri. Effettuano addebito senza preavviso e dicono che si tratta di un abbonamento. Impossibile contattarli. Il pagamento è stato fatto tramite PayPal senza... Zobacz więcej

Oceniono na 2 z 5

I've been happily using Digital River for many years to handle the payments for the software I sell online. Recently they have changed the way they forward the payments. Instead of two weeks I have... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca rozwiązań e-commerce

Napisane przez firmę

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.


Dane kontaktowe


1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Ingen penge retur ....venter stadig. Hold jer langt værk fra det firma

Har fået denne meddelelse. men ingen penge.......

Din refusion er på vej
Kære Ingo Sørensen,
Din refusion er blevet behandlet, og du bør modtage den inden for 5-7 hverdage. Hvis du har spørgsmål, så tøv ikke med at kontakte vores kundeserviceteam. De vil med glæde hjælpe.

Refusionsoplysninger

Ordrenummer: AGAP1659848197
Beløb: 799,00 kr.

22 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Come definirli se non LADRI

Come definirli se non LADRI.
Mi hanno addebitato 72.99 per un abbonamento mai sottoscritto tramite PayPal.
Impossibile ottenere rimborso in quanto mi avevano già fatto un precedente addebito che io distrattamente non avevo notato.
Si tratta di pagamento"automatico" da me MAI ATTIVATO.
Contatterò polizia postale sperando che questi LADRI vengano trattati come meritano.

21 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

DIGITAL RIVER IMPOSSIBILE DISDIRE !

Analogamente a tanti altri utenti. NON riesco a contattarli e Paypall NON fa nulla per aiutarti. Ho accettato un rinnovo di un servizio che pensavo chiuso ma ho tentato tante volte sia scrivendo a Paypall che a Digital River che non voglio più vedermi rinnovato un servizio che non uso. Se mi vedrò nuovamente presi da PayPall i soldi al falso rinnovo informerò gli organi competenti

23 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

I will give 0 starts if I could

I’d give zero stars if I could, they ’ve been holding our revenue from products sold on using their platform since July 2024 and never paid us a cent. Then they had the nerve to shut down our account without warning, there is absolutely no way to contact support.

11 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Da kommst du nicht mehr raus…

Vor drei Jahren Avast und noch zwei weitere Zugänge abonniert, nach einem Jahr versucht, alle zu kündigen…Unmöglich, x Mails etc., wird mir heute noch über Paypal belastet, obwohl dort automatische Belastung storniert.

10 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Withheld our revenues for months before bankruptcy

I know this company is bankrupt and now defunct. But months before bankruptcy they refused to pay us our revenue from products sold on their MyCommerce platform even after nearly 20 years of a business relationship with them. They then shut down our web store weeks before their closure with no warning and made us waste our time involving our legal and finance departments as they knew full well they were going out of business and had no intention of ever paying us. In the 1.5 months our web store was down, we had to scramble to create a new web store with Cleverbridge while having to give our products away for free to customers needing them. Shameful acts of an unscrupulous business that screwed us over after nearly two decades of partnership. I feel bad for the employees that got laid off in the end but if they were at all complicit with this unscrupulous behavior then it doesn't reflect well on them and their values and professionality.

6 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY anything from this company

DO NOT BUY anything from this company. They are nothing but bullies with ZERO regard for the law. Even when you provide clear legal proof that backs your claim—and even when Lenovo itself agrees—this company blatantly ignores it and tells you to "contact the manufacturer."

The manufacturer wants to help but can’t because the order was placed through Digital River, the actual seller. Yet Digital River keeps pushing you back to the manufacturer, while Lenovo is left wondering how they’re supposed to assist when they have NO record of the purchase.

To make things worse, this company is run by people hiding behind fake Western names like "Daniel" or "Joel" while doing everything they can to reroute, deny, and frustrate customers instead of actually solving problems.

FOR YOUR OWN SAKE, STAY FAR AWAY! You’ll thank me later.

11 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Probleme mit DigitalRiver

Ständiger Hinweis von StarMoneyBusiness im Banking-Programm seit Ende Januar:

-Zitat-
"Aufgrund finanzieller Schwierigkeiten unseres externen Dienstleisters „Digital River“, der für die Zahlungsabwicklung unserer StarMoney-Produkte verantwortlich ist, können derzeit keine neuen Abonnements abgeschlossen oder Produkte erworben werden.

Bestehende Abos und Produkte sind nicht betroffen und bleiben uneingeschränkt funktionsfähig. Wir arbeiten mit Hochdruck an einer Lösung und entschuldigen uns für etwaige Unannehmlichkeiten." -Zitatende-

Der erste Satz im Zitat oben hilft vielleicht den Usern, die negativen Erfahrungen der letzten Wochen und Monate zu erklären.

4 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Digital River filed insolvency

Dear Valued Customer,

As you may know, we have been navigating a challenging period in our business for some time now. While we’ve worked diligently to consolidate our operations and strengthen our focus on our Digital and Subscription businesses, unforeseen factors have intensified the strain on our financial resources. The rapid contraction of key customers, combined with the headwinds presented by new deals with shorter payment terms and U.S. trade policies that impacted one of our largest customers, have exacerbated the pressure on our available capital. These challenges, coupled with rising operational costs, have affected our ability to sustain operations.

As the crisis has intensified very recently, Digital River GmbH and Digital River Holding GmbH were unfortunately obliged to file for insolvency today. Moreover, we also suspended services to our customers for the time being. We apologize for any inconvenience this may cause.

Best regards,
Your MyCommerce team

27 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

This company stole my money also

This company stole my money also. They charged me for an auto-pay subscription (which I was assured was cancelled.) The amount was Two times what I had payed for nearly 10 years, when the subscription was handled by the Best Buy Geek Squad. Also was charged 11 days before the normal expiration date. They used PayPal, which I have NEVER used for recurring payments on anything. I have been battling this for over a month now. This company needs to be shut down for its business practices.

2 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Extremely Negative !!! MyCommerce Digital River

I want to warn everyone who is considering working with MyCommerce Digital River, a company based in the USA with offices in Europe, including Germany. Since the summer of 2024, serious issues have arisen, and the situation continues to deteriorate month by month.

The company fails to pay authors their earnings, which often amount to tens of thousands of euros or dollars. Personally, they owe me around €2,000 for the past six months, but they have yet to pay me a single cent. Numerous attempts to resolve this have led nowhere — only empty promises and endless delays.

As others have already mentioned in their reviews, the company forces authors to use so-called "support portals" to communicate with their staff. However, these so-called "staff members" are most likely automated bots, not real people. Their responses are meaningless, unhelpful, and provide no resolution. The entire process is intentionally dragged out for 1–2 months, during which authors are forced to pay €1,000–€1,500 for supposed "assistance."

I have worked with this company for over 15 years, but I absolutely cannot recommend them anymore. They are rapidly heading toward bankruptcy, firing many skilled employees, and their current practices are outright theft.

MyCommerce Digital River:
- Steals money from authors.
- Fails to assist customers with even the simplest issues.
- Pretends to offer support - while charging outrageous fees for useless services.
- Completely disregards their partners and contributors.

This company can no longer be trusted. If you value your money, time, and reputation, do not registerwith them or engage in any business. They are dishonest, steal money, and are driving their operations into the ground. Save yourself the frustration and stay far away from MyCommerce Digital River.

10 stycznia 2025
Opinia niezależna

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