I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Zobacz więcej
Reakcja na opinię
when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Zobacz więcej
Reakcja na opinię
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Digitalis Direct
Napisane przez firmę
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Dane kontaktowe
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Zjednoczone Królestwo
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely fantastic customer service
Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight away. Would definitely use again. Thanks for a great experience.

Odpowiedź od Digitalis Direct
Quality speaker cables at a good price
Terminated QED speaker cables available from stock in standard lengths at a good price.
DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD, who do this regularly.

Odpowiedź od Digitalis Direct
From order to delivery was so fast and…
From order to delivery was so fast and kept well informed.

Odpowiedź od Digitalis Direct

Odpowiedź od Digitalis Direct
Great service from this company
I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed it was so my order was placed later. I received the item on the scheduled day. It sits very well in my system and I'm one happy bunny.
Key points: great communication from staff. Item description was informative. Communication from delivery company was accurate and on time. No damage to package. There was a 5% discount - always welcome. I will definitely recommend this company to friends. Thank you good people 👍.

Odpowiedź od Digitalis Direct
Great service and very helpful on the…
Great service and very helpful on the telephone. Had to return one item and purchase another which was done without a fuss.

Odpowiedź od Digitalis Direct
Arrived on time my first entry into…
Arrived on time my first entry into vynil so wanted a deck and speakers that where good but not to complicated. Very pleased with it so far.

Odpowiedź od Digitalis Direct
Delivered on time and a quality product
Delivered on time
Packaged well
Product exactly as described
Great sound quality

Odpowiedź od Digitalis Direct
Ordered a Pro-ject CD box E
Ordered a Pro-ject CD box E. Item was showing as in stock on website but was actually just out of stock. Had a phone call from Peter on the Monday apology offered and offered to cancel and refund or wait for stock to arrive. Stock arrived a week later and again was telephoned and item shipped by DPD and arrived next day. Really excellent customer service. Highly recommended seller and item is first class.

Odpowiedź od Digitalis Direct
Q Acoustics Wall Brackets
Great service, fast dispatch and when phoned very knowledgeable

Odpowiedź od Digitalis Direct

Odpowiedź od Digitalis Direct
Caravan 5G Aerial & Router Order - Super Efficient
After ordering a Vision Plus caravan 5G aerial, received a call saying that stock would be arriving at the warehouse next day, shortly afterwards, delivered to me. Really impressive customer services in respect of order update and very fast delivery time, would highly recommend and would definitely use again.

Odpowiedź od Digitalis Direct
Digitalis - 5 stars. DPD - 3 stars.
Digitalis themselves were faultless. The product was great and well-packed. An initial problem with ordering resulted in a prompt and effective call-back from one of their staff - good work! I'm pleased with the product and I would certainly buy from them again.
The promised "next day" delivery by DPD, however, turned into a "3-day-wait" delivery, but that was not Digitalis's fault. However, be aware that DPD's advertised promises may not always be fulfilled.

Odpowiedź od Digitalis Direct
I’ve received Great customer service…
I’ve received Great customer service from this company, we had a problem with a turntable that was brought through Amazon after 1 message and 1 phone call we are having a new turntable sent out would definitely shop here again .

Odpowiedź od Digitalis Direct
Rapid response
Once i had ordered it show the delivery address as my old address, i rang straight away and a nice guy answered, asked me to email them with my new address and it was all sorted, he even rang me back to confirm. You dont get that sort of customer service often enough in these days. When the speaker and turntable came it was all packaged as you would want, no complaints

Odpowiedź od Digitalis Direct
Good experience with Digitalis.
Price. Delivery. Efficiency. Communication. All good, will probably use again.

Odpowiedź od Digitalis Direct
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.