Digitalis Direct Recenzje 552

Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Zobacz więcej

Oceniono na 5 z 5

I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Zobacz więcej

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Oceniono na 5 z 5

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep RTV
  2. Sklep Hi-fi
  3. Sklep – systemy audio

O Digitalis Direct

Napisane przez firmę

Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.

Brands you can expect

Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.

Best Prices and Unrivalled Customer Service

Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).

No Hassle Returns

All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.

Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.

With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

552 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Absolutely fantastic customer service

Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight away. Would definitely use again. Thanks for a great experience.

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Digitalis Direct

Thank you for your review Angi! We're glad we were able to help with both your delivery and minor issue. We look forward to dealing with you again!

Oceniono na 5 z 5

Quality speaker cables at a good price

Terminated QED speaker cables available from stock in standard lengths at a good price.

DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD, who do this regularly.

1 kwietnia 2026
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Odpowiedź od Digitalis Direct

Thank you for your review Anthony!

Our QED cables are terminated in-house by our QED authorised specialists, so we are able to make both standard, advertised lengths and more customer specific bespoke lengths.

We apologise for the delay with DPD but we are glad you are happy with your order!

Oceniono na 5 z 5

Great service from this company

I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed it was so my order was placed later. I received the item on the scheduled day. It sits very well in my system and I'm one happy bunny.
Key points: great communication from staff. Item description was informative. Communication from delivery company was accurate and on time. No damage to package. There was a 5% discount - always welcome. I will definitely recommend this company to friends. Thank you good people 👍.

28 marca 2026
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Odpowiedź od Digitalis Direct

Thank you for your review Rob! I remember our email conversation very well and you were a pleasure to deal with, we always enjoy when a customer has a sense of humour!

Thank you for your kind words and recommendation, we are glad that you're happy with your order and hope to serve you again soon!

Oceniono na 5 z 5

Arrived on time my first entry into…

Arrived on time my first entry into vynil so wanted a deck and speakers that where good but not to complicated. Very pleased with it so far.

18 marca 2026
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Odpowiedź od Digitalis Direct

Thank you for your review Keith! This is our main goal, to supply an easy yet impressive solution for people getting into the vinyl world for the first time! We hope you enjoy your new hobby and don't forget, record store day is only weeks away!

Oceniono na 5 z 5

Ordered a Pro-ject CD box E

Ordered a Pro-ject CD box E. Item was showing as in stock on website but was actually just out of stock. Had a phone call from Peter on the Monday apology offered and offered to cancel and refund or wait for stock to arrive. Stock arrived a week later and again was telephoned and item shipped by DPD and arrived next day. Really excellent customer service. Highly recommended seller and item is first class.

1 marca 2026
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Odpowiedź od Digitalis Direct

Thank you for your review Lee! We apologise for the wait but we are glad you appreciate our commitment to customer satisfaction!

Oceniono na 5 z 5

Good price

Good price, arrived promptly

10 marca 2026
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Odpowiedź od Digitalis Direct

Thank you for your review Mike!

Oceniono na 5 z 5

Caravan 5G Aerial & Router Order - Super Efficient

After ordering a Vision Plus caravan 5G aerial, received a call saying that stock would be arriving at the warehouse next day, shortly afterwards, delivered to me. Really impressive customer services in respect of order update and very fast delivery time, would highly recommend and would definitely use again.

6 marca 2026
Opinia niezależna
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Odpowiedź od Digitalis Direct

Thank you for your review Alan! We pride ourselves on our customer service and will always keep our customers informed if there are any issues or delays that we have encountered. We're glad we were able to impress you!

Oceniono na 5 z 5

Digitalis - 5 stars. DPD - 3 stars.

Digitalis themselves were faultless. The product was great and well-packed. An initial problem with ordering resulted in a prompt and effective call-back from one of their staff - good work! I'm pleased with the product and I would certainly buy from them again.

The promised "next day" delivery by DPD, however, turned into a "3-day-wait" delivery, but that was not Digitalis's fault. However, be aware that DPD's advertised promises may not always be fulfilled.

6 marca 2026
Opinia niezależna
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Odpowiedź od Digitalis Direct

Thank you for your review Mike! Unfortunately, sometimes issues occur with DPD which are out of our control. This being said, when our courier partners do fall behind, we keep our customers informed and follow up with their order until it is safely delivered. We apologise for the inconvenience but are glad you like the product. We look forward to serving you again!

Oceniono na 5 z 5

I’ve received Great customer service…

I’ve received Great customer service from this company, we had a problem with a turntable that was brought through Amazon after 1 message and 1 phone call we are having a new turntable sent out would definitely shop here again .

6 marca 2026
Opinia niezależna
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Odpowiedź od Digitalis Direct

Thank you for your review Mark! When a problem with one of our products arise, we make it our priority to find a solution as soon as possible to avoid dissatisfaction. We are glad we were able to help and look forward to serving you again soon!

Oceniono na 5 z 5

Rapid response

Once i had ordered it show the delivery address as my old address, i rang straight away and a nice guy answered, asked me to email them with my new address and it was all sorted, he even rang me back to confirm. You dont get that sort of customer service often enough in these days. When the speaker and turntable came it was all packaged as you would want, no complaints

20 lutego 2026
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Odpowiedź od Digitalis Direct

Thank you for your review Anthony! When a customer experiences a problem whilst ordering we make sure it is amended as quickly as possible to avoid disappointment. We pride ourselves on our strong customer service and commitment to our customers so review like this make us happy that we are providing a great service! We hope you enjoy your turntable package!

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