I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Zobacz więcej
Reakcja na opinię
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when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Zobacz więcej
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The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Zobacz więcej
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Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
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Informacje dotyczące firmy
O Digitalis Direct
Napisane przez firmę
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Dane kontaktowe
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Zjednoczone Królestwo
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Doskonała
551 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
From ordering to delivery very…
From ordering to delivery very efficient, the product was a birthday present for my daughter, so I don't know what it sounds like as she doesn't live at home.
17 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Ian! We hope your daughter enjoys her birthday present!
Very pleased
Prompt delivery. This was a gift and the recipient was delighted with it. Thank you!
15 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review! We're glad they enjoyed their gift!
Odpowiedź od Digitalis Direct
Thank you for your review Gabriel!
when the company messed up on the…
when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice about it
it was worth the wait though my speakers are gorgeous
16 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Philip! We apologise for the issue with your order but glad you are happy with your new speakers!
Absolutely fantastic service from…
Absolutely fantastic service from ordering to delivering
Delivered within 48 from ordering and arrived when they said it would.
Highly recommend well impressed just how quick it actually came
27 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Gail! We offer a next day delivery service, either Royal Mail or DPD, on all orders purchased before 4pm Mon-Fri and before 11:30 on Saturday. We're glad that you are impressed with our service!
Odpowiedź od Digitalis Direct
Thank you for your review Kevin!
Speakers had a fault but they were…
Speakers had a fault but they were replaced immediately. Fast refund and delivery
9 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Rod! We're sorry you experienced an issue with your speakers but glad we were able to amend quickly.
Sound quality improved after using the…
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable.
Arrived quickly so well pleased. Good service all round.
8 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Stephen! We're glad you're happy with our service!
Superb service for DAB Digital Radio antenna
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire colour was in the pack when I opened it. No problem, I texted to say I needed the black wire to to match the other aerial down-leads and could I exchange the white 10 metres. the response was instant, correct wire on the way and keep the white as supplied! Phone call followed from Peter apologising for the mistake, This is the kind of help and service that makes a small company so pleasurable to deal with. Antenna now mounted high outside and pulling in stations as far as the next county thanks to Graham and his staff.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you for your review George! When a packing error does occur our team make it our priority to amend the issue as soon as possible. We're glad we were able to assist you quickly and we apologise for the inconvenience.
I loved the vinyl acrylic platter
I loved the vinyl platter, arrived very quickly and looks amazing on my turntable. Brilliant despatch to delivery time! Recommend.
4 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review! We're glad that your Acryl-IT looks amazing and that you enjoyed our service!
Odpowiedź od Digitalis Direct
Thank you for your review Julie!
Great price excellent next day delivery
17 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Barry!
Odpowiedź od Digitalis Direct
Thank you for your review Piotr!
Excellent Service
Excellent, no nonsense service. Good technical advice on personal requirements. Easy to order and complete transaction online. Fast dispatch and next day delivery. Great service.
15 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Mark!
Swift delivery
Swift delivery, excellent packaging, great price and very happy with product.
13 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Steve!
Great customer service
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think the way they deal with a problem shows them in an even better light. I would definitely recommend Digitalis Direct.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you for your review Barney! We are sorry you encountered an issue with your order, however, we are glad we were able to resolve it whilst keeping you well informed. We hope you enjoy your new record player!
Great personal service
Great personal service. Email responded to very quickly and order dispatched for next day delivery.
Highly recommended!
26 marca 2026
Odpowiedź od Digitalis Direct
Thank you for your review John!
Everything was really smooth from…
Everything was really smooth from finding my Record player to ordering and next day delivery spot on time. I love my record player, sound is fantastic and it looks great
7 kwietnia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Gary! We hope you continue to love your record player for years to come!
Odpowiedź od Digitalis Direct
Thank you for your review Cary!
Absolutely fantastic customer service
Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight away. Would definitely use again. Thanks for a great experience.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you for your review Angi! We're glad we were able to help with both your delivery and minor issue. We look forward to dealing with you again!
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