I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Zobacz więcej
Reakcja na opinię
when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Zobacz więcej
Reakcja na opinię
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Digitalis Direct
Napisane przez firmę
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Dane kontaktowe
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Zjednoczone Królestwo
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Doskonała
553 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Goods arrived quickly
Goods arrived quickly, well packed and I'm very pleased with the product
9 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Eleanor!
Great items at a great price
Great items at a great price. I ordered at 3.15pm and it was with me next day!
26 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review! We offer next working day delivery to Mainland UK when an order is placed before 3pm!
Efficient transaction
I was able to order my speakers a a good price. They were shipped the same day were delivered efficiently by DHL.
23 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review!
Fantastic Customer Service
On top of receiving an excellent turntable and speaker offer in very quick time we received excellent advice and updates over the phone. Thank you to Peter in particular.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you for your review Graeme! We take pride in our customer service and always strive to offer the best experience possible!
Very impressed!
I noticed these guys selling through Amazon, so thought I'd take a look at their website direct. I actually found a better option for me that way! Record player and speakers were dispatched straight away and were delivered next day by DPD! Both items are brilliant and I'm very happy for the price paid. Wouldn't hesitate to recommend!!
23 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Rebecca! We put together as many packages together as possible on our website so you can be assured of correct compatibility as well as great quality! We're glad you are satisfied with our service and hope to serve you again soon!
Great service
Items were delivered quickly and we're well packaged. No complaints, many thanks.
Would definitely recommend.
19 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review John!
friendly & patient
We had great support from Peter. He was friendly, helpful and very informative. Most importantly he was very patient through out the process.
21 stycznia 2026
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you for your review!
Odpowiedź od Digitalis Direct
Thank you for your review Anthony!
Excellent service
Excellent service, this is my second purchase and as before can’t find fault. Certainly can recommend
16 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review and continued loyalty James!
Odpowiedź od Digitalis Direct
Thank you for your review and continued loyalty Terry!
Great experience
Fantastic value, smooth ordering and rapid delivery. No problems so far.
Update: the turntable and speakers work perfectly. We will definitely shop here again.
12 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Jen!
Excellent product, price and customer service. Recommended.
Item was at a great price and delivered very promptly. In addition, communication from company regarding delivery and a follow up enquiry I had was timely and very helpful- I couldn't fault the experience and will certainly recommend and use again.
15 grudnia 2025
Odpowiedź od Digitalis Direct
Thank you for your review Kevin! We're glad you had a pleasant experience shopping with us. We look forward to serving you again!
Fantastic Service and products
100% recommend using Digitalis Direct. I purchased a turntable & speakers in early December as a Christmas present. I made the order late one afternoon and they both arrived by DPD the following day, which was very impressive.
On Christmas day it was apparent there was a problem with the speakers, turntable was fine. I messaged the company on Boxing day to report the fault. The customer service was fantastic, Julie was extremely helpful and replied the following day, she offered advice on how to test the speakers, which was unsuccessful, so she arranged for the speakers to be returned. Once they confirmed they were infact faulty a new pair was sent out and I received them the following day. I will definitely be purchasing from this company again and recommend to all.
Great company and great service! Many thanks.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you for your review! We strive to make sure all our customers are satisfied so we're glad we were able to act quickly so you got your replacement speakers and were able to get back to enjoying your records!
Great deal
Great deal. Great shopper experience . Very fast delivery.Great customer support team. Highly recommend.
5 stycznia 2026
Odpowiedź od Digitalis Direct
Thank you for your review Nial! We're glad you are satisfied with our service!
My experience was not and is not Great!
My experience was not and is not Great!
The item I recieved does not look nothing like the picture nor the description provided.
I have tried to contact the company for a refund without success so I’m still waiting.
Do not buy from this company
16 grudnia 2025
Odpowiedź od Digitalis Direct
Hi Joanne,
Firstly, we are sorry you have experienced this issue. We take problems like this very seriously and always reply promptly to refund requests.
Upon investigating your issue, we have found no correspondence from yourself in our system. However, now you have brought the issue to our attention, we will act accordingly and be in contact with you in due course.
We are a professional company which has been trading for 20 years, with customer care at the heart of our operation and would never, under any circumstance, wrongly withhold or ignore a request for a refund.
Our team will be in contact to deal with your query shortly.
- Liam
Excellent product purchased
Excellent product purchased, very prompt delivery. Would highly recommend
31 grudnia 2025
Odpowiedź od Digitalis Direct
Thank you for your review Paul!
Service and price
The price of the record turntable and Edifier speakers was very competitive but before purchasing I telephoned Digitalis as I had some questions. They were great and couldn't have been more helpful. I definitely will be using them again when the need arises.
30 grudnia 2025
Odpowiedź od Digitalis Direct
Thank you for your review Alan! We're glad you had a great experience with us. We look forward to serving you again soon!
Odpowiedź od Digitalis Direct
Thank you for your review Alesha!
Odpowiedź od Digitalis Direct
Thank you for your review Andrew!
Odpowiedź od Digitalis Direct
Thank you for your review Nick!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.