The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... Zobacz więcej
Reakcja na opinię
Relaxed, no pressure sales Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and did... Zobacz więcej
Reakcja na opinię
The staff are very helpful and pleasant. Nothing is too much. Polite well mannered, informative and anything they weren't too sure about, they asked for help for reassurance, which is brilliant in my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Stirling Road, Unit 1A, YO30 4XZ, York, Zjednoczone Królestwo
- 0333 999 9849
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
1st class service
Great service, informs you what you need to know gives ideas to help staff are so pleasant and make you feel at ease.
9 czerwca 2026
Odpowiedź od DFS Furniture - York
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great salesman
Great salesman. Not pushy. Very pleasant. Used DFS now 3 times over many years and would definitely use again
31 maja 2026
Odpowiedź od DFS Furniture - York
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant quality bought two couches…
Brilliant quality bought two couches and recently a making pouffe very pleased with the overall experience. Highly recommend 4yrs interest free what more could you ask for .
23 kwietnia 2026
Odpowiedź od DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Didn't wait more than a few minutes to…
Didn't wait more than a few minutes to be helped with placing my order the staff member friendly and welcoming he explained everything clearly very smooth from start to finish
8 czerwca 2026
Odpowiedź od DFS Furniture - York
Hello Karen,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Emilie.
We spoke to a lady called Emilie and she was absolutely brilliant. We told her what we we looking for and she showed us 3 options. And took us through all the key areas. When we chose one she was very informative about the sofa and took us through how best to look after it.
7 czerwca 2026
Odpowiedź od DFS Furniture - York
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Emilie.
Kind Regards,
Jordan
DFS Customer Support
Staff were attentive but not pushy
6 czerwca 2026
Odpowiedź od DFS Furniture - York
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Nice and polite, very informative
30 maja 2026
Odpowiedź od DFS Furniture - York
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Staff member was knowledgeable and very…
Staff member was knowledgeable and very helpful
5 czerwca 2026
Odpowiedź od DFS Furniture - York
Hello,
Thank you for sharing your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very ℹ️ and a friendly approach no hard…
Very ℹ️ and a friendly approach no hard selling
4 czerwca 2026
Odpowiedź od DFS Furniture - York
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Amazing experience
Amazing experience. The sales associates were so friendly and knowledgable. Very happy to talk options and there was no rush in making a decisions
1 czerwca 2026
Odpowiedź od DFS Furniture - York
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Andy, York, Clifton Moor
Andy - York, Clifton Moor Store, was smashing. Really helpful, not at all pushy, knew his stuff, listened to what we did & didn’t want and ended up helping us to choose 3 fantastic pieces from the Country Living range.
Very much looking forward to receiving our beautiful sofas and would highly recommend Andy and indeed the store in York.
31 maja 2026
Odpowiedź od DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Salesman Eddie
We found Eddie to be very polite and knowledgeable offering us a full range of options, making the whole experience painless.
31 maja 2026
Odpowiedź od DFS Furniture - York
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Buying a sofa
We were left to browse. We were given help when we asked for it. The staff were informative but not pushy and we were given plenty of time to decide.
26 maja 2026
Odpowiedź od DFS Furniture - York
Hello Sheila,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I visited dfs today with a view to…
I visited dfs today with a view to purchase a new sofa, I had found the one I liked on line, the young man named Eddie asked if I needed any help and showed me to the one I liked on line ,he explained everything to me and I purchased it with no problems, the salesman was very helpful and gets full marks from me.
28 maja 2026
Odpowiedź od DFS Furniture - York
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great friendly service
Great experience buying my new sofa. Excellent customer service, very informative and understanding.
28 maja 2026
Odpowiedź od DFS Furniture - York
Hello Nicola,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - York
Hello Stephen,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - York
Hello Mrs Nguyen,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Knowledgeable and helpful staff
Knowledgeable and helpful staff. We called in for a browse, saw a sofa we really liked and got some price info. We then headed home to measure up & once we were sure it would fit we returned to store with a view to purchase. As it turned out the initial pricing we were given was for a different (cheaper) sofa, but without any prompting, the DFS staff told us they would honor the cheaper price as it was their initial error. Everything was clearly explained to us & we were given lots of options in terms of delivery. No hard sell at any point, just well explained.
25 maja 2026
Odpowiedź od DFS Furniture - York
Hello Paul,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.