DFS Furniture - York Recenzje 

3610
Wynik TrustScore: 5 na 5

4,9

Stirling Road, Unit 1A, YO30 4XZ York, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Relaxed, no pressure sales Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and did... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The staff are very helpful and pleasant. Nothing is too much. Polite well mannered, informative and anything they weren't too sure about, they asked for help for reassurance, which is brilliant in my... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Stirling Road, Unit 1A, YO30 4XZ, York, Zjednoczone Królestwo

  • 0333 999 9849

4,9

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3610)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 97 414

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

bought a power plus recliner today …

bought a power plus recliner today ,was seen by Andy who explained everything we needed to know at Clifton moor york he seemed really experienced, I would recommend dfs to anyone.

22 czerwca 2026
Opinia niezależna
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Sofa bed purchase

We asked Andrew for some information on sofa beds.
Andrew showed us the stock in store, moved furniture to pull out the bed.
Went through all the information required on a purchase in detail.

21 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Very helpful not pushy

Andrew at the York store was very helpful. Looking forward to receiving my new sofa.

20 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Fantastic staff they know what they are…

Fantastic staff they know what they are talking about had a lovely lady called Emily

13 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Helpful lady and professional

Helpful lady and professional

20 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

The girl who helped was polite and…

The girl who helped was polite and explai ed everything to me which made it a good experience

19 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Friendly an helpful

Friendly an helpful

9 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Helpful and polite staff

Helpful and polite staff, efficient service and friendly advice, very happy with the experience.

17 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Excellent friendly and helpful customer service

The store held a wide range of furniture for viewing and trying out. The friendly and helpful customer service was excellent. I was offered a coffee whilst the staff member talked with me about my chosen sofa and I was given time and help to ensure that my order was correct, and that I understood the delivery and aftercare procedures.

16 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

I had a wonderful experience at the DFS…

I had a wonderful experience at the DFS store. The lady who assisted us was extremely helpful, attentive, and knowledgeable. She took the time to clearly explain both the service and the products, making the whole shopping experience smooth and enjoyable.

16 czerwca 2026
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Odpowiedź od DFS Furniture - York

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Very helpful staff

Very helpful staff , the customer service was fab.

14 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Relaxed, informative and a pleasant experience

Relaxed, no pressure sales
Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and didn't feel pressured at any point. The process was explained in depth along with other peripheral stuff like care plan etc. The finance options were carefully explained and the approval came through quickly, allowing us to leave the store safe in the knowledge that we had completed everything.

13 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Really helpful and friendly service

Really helpful and friendly service, buying a sofa can be a stressful task but the staff at dfs York made it simple and relaxing, everything was clear and communication was great as well as ensuring all information was correct so we know exactly what we was getting. Burnabus I believe his name was, was brilliant and so friendly

13 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Excellent service

Excellent service, informative and very helpful from start to finish. Professional and diligent sales staff.

12 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Brilliant service

Brilliant service! Very friendly and kind

5 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Our experience was great see quickly…

Our experience was great see quickly told everything we needed to know and answered any questions we had,

12 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello Craig,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Very helpful

Very helpful, very friendly, very knowledgeable.

12 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Excellent advisor

10 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello Mrs Weir,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

I was looking for a recliner chair

I was looking for a recliner chair , the lady who was serving me , showed me so many to look and try out .
I was impressed with her knowledge,and most of all she listened to my needs and pointed me in the right direction , no pushy sales ,just nice and relaxed , I’m very impressed with everything and would definitely go back there again .
And my chair is coming a lot earlier than anticipated which is an added bonus .

9 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Oceniono na 4 z 5

A long search but DFS wins.

Multiple furniture stores and several weeks of searching led to DFS taking Pole position. Choosing a 'small' recliner was the brief and the LayZboy Lakewood emerged as favourite. Staff were were patient and informative. Options well explained... across 3 visits. Unfortunately colour swatches were not available for home viewing but we were facilitated a look in daylight! Gge website failed to help and a phonecall and 3 weeks later, a couple of swatches arrived and we were ready to order.
We found small medium and large recliners, some with risers, but found the Lakewood a good compromise seat size. Ordering was very well supported, in-store staff very polite, respectful and engaged in our needs; not just 'the sales. Discovering manufacture is now in China was a shock! Shipping plus Chinese factory less pricey than Europe? Wow. Learning that made the sales doc folder outdated but already, very 'white... come on guys!
Overall very pleased, took more time due to swatches sample wait but genuinely excited for our new sofa in 14 weeks: interest free too! Brilliant.

9 czerwca 2026
Logo DFS Furniture - York

Odpowiedź od DFS Furniture - York

Hello John,

Thank you so much for taking your time to write us a review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home.

As per our website many of our sofas are handmade to order in our own factories right here in the United Kingdom and we also do work with a number of trusted suppliers overseas. Many of which we have had partnerships with for upwards of 20 years.

We assure you the furniture will be worth the wait and we hope you love your new sofas once it arrives!

Kind regards,

Lia
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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