Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Zobacz więcej
Reakcja na opinię
Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Zobacz więcej
Reakcja na opinię
The salesman, Troy, was very succinct in supplying all information about the product and services supplied and making sure we were completely happy before continuing with our purchase. He did not rus... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Zjednoczone Królestwo
- 0333 999 9819
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nice relaxed atmosphere when looking for a sofa
We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.
25 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
From the moment we walked in we were…
From the moment we walked in we were greeted with a friendly smile. The sales team who looked after us spent time listening to what we were after. Once we had found our furniture they really spent time helping us choose the right colour for us.
25 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely experience
Lovely experience, the guy who looked after us was so lovely and understanding I think his name was Sam?? He was blonde
25 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
We are really happy that Sam met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Kieran in the store made the experience…
Kieran in the store made the experience a very positive one - easy to order and explained everything clearly and positively.
23 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Troy was lovely
Troy was lovely, although you can’t buy a sofa in a rush due to the sales pitch of the insurance. He was very good at his job, gave me all the information that I needed to know to maintain my sofa. Great customer service.
23 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
A helpful customer
I spoke with Kieran this morning, he was brilliant. I spoke about the Kian settee on Saturday and found out the measurements and went home and worked out the measurements. Today Kieran was so helpful so have gone ahead and paid fully and have a possible date for it to be delivered.
23 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Troy who helped me choose today was…
Troy who helped me choose today was extremely helpful and guided me in my purchase of a sofa bed
23 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Hello Rosemary,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Waterlooville - Excellent Service
We were allowed to wander around the store unmolested until we were ready to approach the sales person (Reece) who was extremely helpful and knowledgeable and treated us with respect and interest in our needs.
20 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Steven was very helpful and was not…
Steven was very helpful and was not pushy, he explained everything that we need to know, he’s knowledge was very good
20 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello Anthony,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Buying a new sofa
The staff were warm, polite, helpful listen to my requirements showed me a couple of lines of furniture. Once my decision was made, the process moving forward was precise correct and easy. Look forward to having my new phone delivered.
20 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello Peter,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Staff was very kind and helpful
19 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Clear answers
Comfortable showroom, and we were not pestered as we browsed, but when we asked for help we soon got very clear answers to our questions
16 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello Anthony
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
They were very helpful very good very…
They were very helpful very good very patient they took us to look at everyone that we wanted to look at. Yes the man that sold the order corner units very very very good.
16 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very satisfied customer
I was given clear and friendly information, without feeling pressured into anything.
14 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
After finally getting the green light…
After finally getting the green light after getting a completion date we came in solely to order our sofa. We have had many visits to dfs and other retailers but unlike the others you don’t feel any pressure from the sales people and don’t get followed around the shop! The sofa we picked was our dream one and we were carefully told about it and how to take care and clean it. The staff were very thorough and extremely friendly. They made everything easy for us.
13 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.