Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Zobacz więcej
Reakcja na opinię
Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Zobacz więcej
Reakcja na opinię
The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Zjednoczone Królestwo
- 0333 999 9819
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pleasant and informative
Pleasant and informative, one thing that is really important to me is the salesman not being pushy!! Overall a great experience, Thank you.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Fantastic service
The staff are helpful, kind and really good listeners. They checked we had seen our option online and talked through all of the options avaliable.
3 sierpnia 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Customer service excellent
Customer service excellent
Salesman very pleasant and knowledable
Looking forward to recieving my suite
2 sierpnia 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
No pressure to buy
We had a great experience and Steve the salesman was great.
He let us take our time and gave us great advise
2 sierpnia 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Steve.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We went to dfs and was greeted after a…
We went to dfs and was greeted after a few minutes by keiran. We had a idea of what we wanted and keiran was very knowledgeable and helped with our enquiries. After everything is said a done I probably would not of spent 4k but keiran really was the keystone in my decision to proceed and if keiran wasn't the guy who we first spoke to first im certain we wouldn't of walked away with a 5k corner sofa. His a great salesman and a asset to the company
1 sierpnia 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Knowledgeable and understanding staff
We were very indecisive about which style of sofa would be the safest for our autistic daughter, who engages in repetitive impact behaviours. After several visits and conversations with your polite, knowledgeable, and understanding staff, we found the perfect sofa to suit our whole family’s needs.
A massive thank you to everyone, especially Rhys, for his patience, expertise, and genuine understanding throughout the process. Your support made what felt like a difficult decision so much easier, and we couldn’t be happier with our choice. We truly appreciate the outstanding customer service.
1 sierpnia 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Rhys met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
good people at working and quality of…
good people at working and quality of sofa is good
1 sierpnia 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very successful visit!
I was very happy with my visit to DFS Waterlooville yesterday. Staff members were around for assistance when needed but were not intrusive or pushy, excellent. My friends and I tried quite a few sofas before deciding on the one I chose which is perfect for my needs. Rhys was very informative and helpful and coffee plus a hot chocolate for my grandson arrived while we completed the sale. I did not use the facilities but my friend was effusive in her praise of how clean and roomy the toilet was, we are very fussy!
The visit was positive in every respect and I am looking forward to the arrival of my new sofa. Well done DFS.
28 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I bought a sofa from DFS after much…
I bought a sofa from DFS after much research; the advisor Troy was very helpful and explained very clearly about different options. Very happy with my experience and happy to recommend .
28 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Troy.
Kind Regards,
Jordan
DFS Customer Support
I found Troy at your Waterlooville…
I found Troy at your Waterlooville branch to be friendly, informative and very helpful, nothing was too much trouble
28 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Troy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Wonderful experience
The salesman at the Waterlooville branch was absolutely amazing, Kiran. He made the shopping very comfortable and he was patient to answer the very many questions I had.
28 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello Tracey,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Waterlooville
Hello Ken,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Thank you Troy
All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave us plenty of time to consider the items. Eventually he also helped us to complete a purchase. Excellent service
27 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello Susan,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Customers service was great
27 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
My partner and I are first time buyers
My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment.
Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a week) during which he was friendly and gave sound advice including cost saving options without upselling etc.
Polite, friendly and professional yet laidback. Just what the Dr ordered.
I’m definitely building a man cave at the end of my 80 foot garden with bullet proof windows, right at the back!
26 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The staff we very helpful and we’re…
The staff we very helpful and we’re happy to answer any questions we had
26 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Nice relaxed atmosphere when looking for a sofa
We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.
25 lipca 2026
Odpowiedź od DFS Furniture - Waterlooville
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.