Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... Zobacz więcej
Reakcja na opinię
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... Zobacz więcej
Reakcja na opinię
The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
114-116 Southampton Road, SP1 2LE, Salisbury, Zjednoczone Królestwo
- 0333 999 9507
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A Great Experience at the Salisbury store
We were served by Ben 2. He was knowledgeable and answered all our questions. He explained about the Easiglide and about the Sofacare warranty.
We were very pleased with the service we received. We were pleasantly surprised with the great selection of sofas available at the Salisbury store.
I also appreciated the coffee I was offered .
15 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were pleased with the service you received and that our team member was knowledgeable and helpful. We're happy you enjoyed the selection and the coffee!
Kind Regards,
Vanessa
DFS Customer Support
Important to help
Very helpful, friendly, polite young man. Explained all about everything very clearly.
15 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great sales man very helpful didn’t…
Great sales man very helpful didn’t push us into making a decision came back next day and bought with him great service
15 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Such a fun and easy experience
Such a fun and easy experience. The man who helped me listened to what I wanted and showed me suggestions. Answered all my questions and gave lots of information. He was chatty, polite and very patient. He made sofa searching easy and simple.
4 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
We're so happy to hear that you had a fun and easy experience! It's great to know that our team member listened to your needs and provided helpful information. Thank you for sharing your kind review.
Kind regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
25 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Good afternoon AJ,
Lovely review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Our sales advisor was very informative…
Our sales advisor was very informative and talked us through all our options step by step.
We felt that there was no pressure or hard sell which worked in DFS's favour, as a sale was made !!
8 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Good Afternoon Neil,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Blonde ben amazing customer service…
Blonde ben amazing customer service really knowledgeable on the products and was very informative
7 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
We are really happy that Ben met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Very happy experiance
The lad that we delt with more was very friendley, helpful and gave us all the information we asked or needed, help us make sure we were making the right choice for us and didnt rush us. A credit to your store. The rest of the staff all were very friendley also.
7 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Good Morning Lauren,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Walked in
Walked in, found what we were looking for, the gentleman who assisted us was fantastic, what made our visit exceptional was that we purchased the ex-display to add to the items previously purchased at DFS 3 years ago.
5 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Good Afternoon Cherie,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Teto and Charlotte were very helpfully…
Teto and Charlotte were very helpfully explained things very well and very welcoming
4 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
We appreciate you taking the time to leave us this wonderful review! We're happy to hear that you found our team helpful and welcoming.
Kind Regards,
Vanessa
DFS Customer Support
Show room well laid out (roomy)and the…
Show room well laid out (roomy)and the salesperson very knowledgeable and friendly
4 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Lovely helpful guy that helped us.
Lovely helpful guy that helped us.. polite kind and honest. 10 out of 10
3 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
I knew what I wanted when I walked into…
I knew what I wanted when I walked into the store as I’d done my research. Once a member of staff approached (Ben) they didn’t try to change or force my mind about a more expensive sofa and instead made the process seamless whilst giving me all available options to me. Overall rather straight forward and easy process.
31 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
We're happy to hear that you had a straightforward and easy experience in our store. It's great to know that our staff provided you with all available options without pressuring you. Thank you for your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
Great experience member of staff was…
Great experience member of staff was very accommodating
1 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
We appreciate your positive feedback! We are so glad to hear that our staff was accommodating and that you had a great experience.
Kind Regards,
Vanessa
DFS Customer Support
Great service …
Helped by two lovely sales assistants Will and Ben. We’re happy to discuss our requirements and make suggestions. Transaction completed quickly and with all the information we needed.
1 lutego 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Not do as they promise
Had to order online as disability prevents me from visiting store I was unable to order fabric samples I posted feedback and customer services reached out and said they would send fabric samples nothing has been received
They talk the talk but fail to deliver very worried about my sofa’s now
31 stycznia 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Salisbury
Hi Gina,
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
No hard selln
No hard sell and great customer service.
Mark helped us with all the questions ,we put to him.
31 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
We appreciate you taking the time to share your review. We're happy to hear that our staff were helpful and provided great customer service.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
We appreciate you taking the time to share your experience.
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.