Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... Zobacz więcej
Reakcja na opinię
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... Zobacz więcej
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The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
114-116 Southampton Road, SP1 2LE, Salisbury, Zjednoczone Królestwo
- 0333 999 9507
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Salisbury
We appreciate you taking the time to share your experience.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and knowledge
Although I already knew the furniture I wanted, Tito was my sales advisor and he was very helpful and went above and beyond to explain certain things that I wasn't aware of and broke everything down for me to understand. I appreciated his sense of humour and his knowledge. Great salesman! 😁
I would definitely recommend DFS Salisbury.
26 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
We appreciate you sharing your experience and giving us a 5-star rating. We're happy to hear that our sales advisor was helpful and informative. Thank you for recommending our Salisbury store!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful unhurried staff
26 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and efficient
Very helpful and efficient in obtaining information on sofas and what after care was on offer for me.He also Provided advice on suitability of fabrics.
26 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The salesman Mark was first class
The salesman Mark was first class, put us at ease and extremely helpful. A credit to your company
26 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Good afternoon Tim,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful member of staff
Very helpful member of staff. Was there to answer questions but left us to choose.
25 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mark who served us beginning to end was…
Mark who served us beginning to end was just fab. Wasn’t pushy, very helpful and truthful.
24 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Lovely sofas and great staff
The member of staff that helped us choose and order our sofa was very friendly and knowledgeable. I would highly recommend
24 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Allowed us to browse before…
Allowed us to browse before approaching, friendly/down to earth staff while having intricate knowledge of trends/fabrics/maintenance needs for all sofas I was interested in.
20 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Nice shopping experience I was taken through the all of…
I was taken through the all of information about everything and friendly shop sales people
23 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Amazing service
Been meaning to buy a sofa for weeks now but I was too busy to go in store and choose one. With the sales on I didn't want to miss out so I had no choice but to do a video call for some expert help on the colours of the sofas I had in my basket. By luck I got the wonderful Tito assisting me. He was amazing, super professional, really patient and kind. He went through all the colours and textures I had in mind, talked me through it all without any rush and made the whole thing so easy. After weeks of stalling I finally picked the perfect one thanks to him. I’m sooo happy and truly grateful for his help!!
21 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning Kayda,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Attentive helpful staff
11 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Good Afternoon Jane,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were looked after very well today
We were looked after very well today. The sofa is so comfortable and we are very much looking forward to receiving our order.
21 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
We appreciate you sharing your feedback. We're so glad you found a comfortable sofa and that you were well looked after. We hope you enjoy your order!
Kind Regards,
Vanessa
DFS Customer Support
The young lady was lovely who served…
The young lady was lovely who served me. Very helpful and knowledgeable. She was sorry about the extra cost for delivery charge which is high. Considering we only bought a 2 seat sofa.
20 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
We're glad you enjoyed your experience and found our team member helpful. We appreciate your feedback regarding the delivery charge for your sofa. Thank you for your review.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
We were served today by a wonderful…
We were served today by a wonderful employee who helped us purchase the sofa we wanted, I dont know his name but great service and knowledge
18 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
We were left alone to browse and make…
We were left alone to browse and make our decision without being hounded by a salesperson the minute we walked through the door .
Competitively priced compared with neighbouring outlets.
When we asked the salesperson for advice he was friendly, knowledgeable and helpful.
18 stycznia 2026
Odpowiedź od DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Salisbury
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Doświadczenie Trustpilot
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