Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Zobacz więcej
Reakcja na opinię
John made the whole experience very easy. He explained all our options re a choice of sofa and went over all the finance details.Great customer service.
Reakcja na opinię
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
3 Forbury Road, RG1 3JH, Reading, Zjednoczone Królestwo
- 0333 999 9774
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customers service very helpful…
Customers service very helpful information about the product.
25 maja 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff is very friendly and provide a…
Staff is very friendly and provide a sincere help and advice
24 maja 2026
Odpowiedź od DFS Furniture - Reading
Hello Mohammad,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
So helpful and attentive
23 maja 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service at DFS Reading
Excellent service at DFS Reading. The lady was very efficient. Asked if we needed help and let us look around and decide on our own. When a sofa was chosen she dealt with the sale very quickly and was very helpful.
21 maja 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and welcoming made…
Very friendly and welcoming made everything clear during purchase
23 maja 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
DFS make it easy
From the moment we walked into the shop the staff were very polite and helpful. They gave us the information we needed about the sofas we wanted to purchase and made the whole experience easy. Will definitely purchase from DFS again.
23 maja 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great choice of products in showroom
Great choice of products in showroom. Staff were excellent,
20 maja 2026
Odpowiedź od DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Fab staff easy order
Aga was really helpful and managed to find us exactly what we needed on short notice and was conscious of keeping it all within our budget
20 maja 2026
Odpowiedź od DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Aga was really helpful and…
Aga was really helpful and knowledgeable with all questions asked. She gave us all possible options with no pressure to commit to buy. In the end, we found the sofa combination we like and we’re happy we made a purchase. I would recommend a 10 out of 10 for Aga’s customer service interaction.
19 maja 2026
Odpowiedź od DFS Furniture - Reading
Good morning Ed,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Aga helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great Service with a smile!
We were assisted in with our purchase today by Sarah, she approached us when we entered the store, explained where things were and what we needed to know about fabrics, colours, and seat combinations, then left us alone to wander and view. She kept a respectful distance while we browsed, and made it clear she was available for help when we needed it. We left the store as we had others to look around, but came back pretty quickly with our minds made up! Sarah was extremely helpful and really made the whole experience seem so easy and simple. She talked us through all the extras and finance, and explained in great detail the benefits of the additional insurance, she was very knowledgeable and clearly loves her job! We're really happy with our purchase, and wouldn't hesitate to recommend Sarah. We hope not to need another sofa for a long time, but will definitely recommend Sarah to help friends or family! What a superstar rep DFS have there!
19 maja 2026
Odpowiedź od DFS Furniture - Reading
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sarah met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales staff were very helpful and not in your face
The sales staff were very helpful but not "In your face" allowing you the space to make the right decisions and also allowing you to walk away.
They were well informed about the products and supportive
18 maja 2026
Odpowiedź od DFS Furniture - Reading
Good morning Mike,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Member of staff Aga was patient and…
Member of staff Aga was patient and understanding with no high pressure sales techniques
18 maja 2026
Odpowiedź od DFS Furniture - Reading
Good afternoon Paul,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very professional
17 maja 2026
Odpowiedź od DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Reading
The attention , help and knowledge shown to me today by Jonathan in the Reading DFS branch was excellent. The ease in choosing and ordering my new sofa was great. Thank you
15 maja 2026
Odpowiedź od DFS Furniture - Reading
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.