DFS Furniture - Reading Recenzje 

5528
Wynik TrustScore: 5 na 5

4,9

3 Forbury Road, RG1 3JH Reading, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

John was very helpful about the different sofas, helped us with colour and textures. When we chose which one he showed us the features then told us about the care scheme. We then went through the cred... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent customer service by John who made us feel comfortable and was very knowledgeable. He gave great advice and went out of his way to be helpful. Thank you!

Reakcja na opinię

Oceniono na 5 z 5

Aga was very helpful and very pleasant personality. She knew exactly what we wanted and showed us examples of the recliners . Also the different fabrics . She was very knowledgeable about the differen... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • 3 Forbury Road, RG1 3JH, Reading, Zjednoczone Królestwo

  • 0333 999 9774

4,9

Doskonała

Wynik TrustScore: 5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(5528)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100 311

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great staff

Everything was great staff were very knowledgeable and friendly, a very enjoyable experience

24 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Fab service

Great service and assistance from staff. Can't ask for much more!

24 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Exceptional customer service

Great sofa selection and exceptional service. Aga was brilliant — knowledgeable, patient, and very polite during my first visit. Both Aga and Stephen took the time to answer every question and made ordering easy and enjoyable. A thoroughly positive experience, and I’ll definitely return.

23 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

John was helpful and very knowledgeable

John was very helpful about the different sofas, helped us with colour and textures. When we chose which one he showed us the features then told us about the care scheme. We then went through the credit over 4years.

23 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Good service from Reading DFS store

John was very helpful following our visit to the Reading store. We chose four items from the Layla range. We discussed delivery, finance, material and extended warranty and placed an order for delivery during October.

23 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

We popped into dfs reading to get our…

We popped into dfs reading to get our new sofa. We had an excellent experience, the sales man was great.

21 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello Christian,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

I can't fault the service of the…

I can't fault the service of the Reading Showroom, John wasn't pushy and knew his products

21 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great experience at the Reading store

We visited the reading store today,the welcome was great,not to pushy as we looked at the sofas,he showed us a number of sofas he was very knowledgeable,we chose one and the whole process was very easy,explaining everything very well

21 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Buying a new sofa

Very welcoming and helpful in all aspects.
Gave us time to make sure of purchase.
No rush all.

21 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Salesman very helpful

Salesman very helpful. Explained the payments clearly.
Felt comfortable with him .

20 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Excellent customer service

Excellent customer service by John who made us feel comfortable and was very knowledgeable. He gave great advice and went out of his way to be helpful. Thank you!

20 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Purchasing a new sofa

Jonathan in the Reading Branch offered fantastic service.
He was friendly, informative and helpful.
He is a very valuable asset to your company.

19 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello Melanie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Excellent

John was excellent showed us a good range of what we wanted. Customer service was perfect.

19 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Staff very helpful.

Staff very helpful.

18 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Sofa Hunting. We have been hunting for a new sofa for…

Sofa Hunting.

We have been hunting for a new sofa for a good few weeks. We went into multiple shops from
Independent to mainstream. Naturally DFS was a major contender for a sofa. We tried Farnborough and then tried Reading to see if anything was different. Stephen, Stephen was different. We walked in to Reading DFS fed up of sitting on sofas but with a clear idea of what we wanted a very specific idea. Stephen wasn’t initially pestering us which we all come to expect. You walk in the door and someone is down your throat. He wasn’t. We walked around once or twice then he politely asked if he could help. We explained our predicament and he was clear, polite, knowledgable, professional, friendly and relatable. After a long chat we left feeling more confident. A week later we returned confident that we wanted Stephen to sell us a sofa. The second time was much like the first but better. With coffee is his hands for us and an hot chocolate for my daughter and a more than happy attitude towards me, my partner and our daughter we sat down and he remembered everything we said the week prior. He built our sofa, the shape, design, colour and measurements exactly as we described a week before. Needless to say we spent £4000 thanks to him. Happily spent it! All in all a very good experience and Stephen was the man that made it happen. Would strongly advise asking for him when you walk in! A job well done!

P.S - Stephen I hope the football went well on Sunday!

18 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Oceniono na 5 z 5

It was a pleasant experience

It was a pleasant experience. There was no pressure (which you get in other stores). The salesman was very courteous. Would recommend this store.

18 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Had an amazing experience in

Had an amazing experience in the reading store, johnathon provided a great service really helpful and answered all our questions

15 lipca 2026
Logo DFS Furniture - Reading

Odpowiedź od DFS Furniture - Reading

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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