Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Zobacz więcej
Reakcja na opinię
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Zobacz więcej
Reakcja na opinię
All the staff is very informative and polite. Met Sarah who is amazing and really a kind person and she helped us in deciding the item we wanted to pick
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
3 Forbury Road, RG1 3JH, Reading, Zjednoczone Królestwo
- 0333 999 9774
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
That lady helping me Olga was…
That lady helping me Olga was brilliant, very proffesional , helpful and gave me good advice. Shes a credit to you
8 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was served by Shavam apologies if I…
I was served by Shavam apologies if I have spelt that wrong. But he is a lovely bloke and made me feel very comfortable.
Thank you
Eliott Cooper
6 lipca 2026
Odpowiedź od DFS Furniture - Reading
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Pleasure to buy sofa there
Quick purchase, salesperson understood our needs and showed us the best solution!
7 lipca 2026
Odpowiedź od DFS Furniture - Reading
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good service from John
Good service from John. However I’d phoned the main phone line beforehand who told me that the sofa I wanted to see was at that store but it wasn’t
Also the website links kept breaking and the pictures for an extra seat are confusing
6 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Yes great experience friendly staff
7 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello Lee,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
John was very good explaining all the…
John was very good explaining all the various options to us.
7 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello Trevor,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
It was really great experience from dfs…
It was really great experience from dfs ,specially the staff Mr Sivam .He is good sale man with great sales qualities.
7 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello Emmy,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service from the staff
Great service from the staff, friendly easy and clear, an excellent customer service
7 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Salesman John was clear and…
Salesman John was clear and knowledgeable in relation to the specific furniture we were looking for. Our purchase was made in full to complete the transaction. John was polite and courteous throughout. Top man.
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that John met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Service of staff very good & explaining…
Service of staff very good & explaining about the product. Very cheerful member of staff that helped us choose.
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
plenty to choose from all info needed…
plenty to choose from all info needed was availanle in one format or another, sales people still a luttle pushy but thats thier job
5 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Judged based on appearance.
One member of staff judged me so heavily, she went out of her way and said she was "surprised to see me spending a lot of money".
Other members of sales staff who showed me around the showroom were excellent with phenomenal customer service skills, but the woman who completed my transaction ruined the experience.
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Good Morning James,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
All staff were super friendly
All staff were super friendly, really helpful and attentive without being pushy. We felt we could take our time and browse the store. The store is also a really lovely environment - it feels clean, cosy and easy to navigate the different types of sofas.
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Sandra from reading branch made whole…
Sandra from reading branch made whole process very easy and relaxed even admiring my retro landrover defender when I parked
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A warm welcome and very helpful
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The team in the Reading store are…
The team in the Reading store are amazing. I had already searched online and knew what I was after and they where able to answer all the questions I had about delivery and assembly of the new sofa.
They went over the features that I was interested in and it really helped me make up my mind on getting the new sofa. Thanks :)
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Straight forward to purchase. Mohammed was very helpful and answered the questions we had. Highly recommend
4 lipca 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.