Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Zobacz więcej
Reakcja na opinię
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Zobacz więcej
Reakcja na opinię
The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
3 Forbury Road, RG1 3JH, Reading, Zjednoczone Królestwo
- 0333 999 9774
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Member of staff Aga was patient and…
Member of staff Aga was patient and understanding with no high pressure sales techniques
18 maja 2026
Odpowiedź od DFS Furniture - Reading
Good afternoon Paul,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very professional
17 maja 2026
Odpowiedź od DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Reading
The attention , help and knowledge shown to me today by Jonathan in the Reading DFS branch was excellent. The ease in choosing and ordering my new sofa was great. Thank you
15 maja 2026
Odpowiedź od DFS Furniture - Reading
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and courteous
Very friendly and courteous. Company very helpful. Great fast service
11 maja 2026
Odpowiedź od DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful and pleasant
13 maja 2026
Odpowiedź od DFS Furniture - Reading
Good afternoon Mrs Chaplin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Aga provided an absolutely exceptional
Aga provided an absolutely exceptional and highly personalised experience. She really took the time to understand exactly what we were looking for to fit our living room and thought about every single detail. Her attention, care, and professionalism made the whole shopping experience incredibly smooth and enjoyable. Nothing felt rushed, and her recommendations were thoughtful and perfectly tailored to our needs. Truly exquisite customer service — thank you, Aga!
10✨
12 maja 2026
Odpowiedź od DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Sarah was amazing from start to finish
Sarah was amazing from start to finish, not pushy or rushing us and couldn’t do enough to ensure we were happy
Give the woman a raise!
12 maja 2026
Odpowiedź od DFS Furniture - Reading
Good morning Claire,
Thanks for your lovely feedback, we’re glad to hear Sarah met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Shiv was very friendly, patient and enabled us to work through our questions so we could make our final decision on which sofas to buy. We did not feel rushed or given any hard sell, just given time. Great customer service.
11 maja 2026
Odpowiedź od DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service and informative
Great customer service and support to find the right product
4 maja 2026
Odpowiedź od DFS Furniture - Reading
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Mohammed helped us find a great sofa…
Mohammed helped us find a great sofa today. He wasn’t pushy but advised us to upgrade the leather quality and add extra cover due to our pets.
Our order was double checked by his colleague before making our final payment.
Great service, thank you
9 maja 2026
Odpowiedź od DFS Furniture - Reading
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Was greeted by Sarah
Was greeted by Sarah. Had an idea what I wanted. Was given time to look around not pressured at all. Sarah was very happy with great knowledge and advice. The whole experience was a pleasure thank you Sarah
7 maja 2026
Odpowiedź od DFS Furniture - Reading
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Helpful and not pushy
7 maja 2026
Odpowiedź od DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Olga was pleasant
Olga was pleasant, she explained everything perfectly. She didn't Rush us.
7 maja 2026
Odpowiedź od DFS Furniture - Reading
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Reading
Good afternoon Michael,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.