DFS Furniture - Poole Recenzje 

5190
Wynik TrustScore: 5 na 5

4,9

Broadstone Way, Unit 1, BH15 3TE Poole, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... Zobacz więcej

Oceniono na 5 z 5

Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... Zobacz więcej

Oceniono na 5 z 5

My experience with DFS Furniture with Steve Pascoe sales ,whom talked very professioal and made my partner and i relaxed with a coffee each.so much infact we agreed and purchased a 3 seet sofa. Th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dan was great showing us all the appropriate chairs he thought might be good for my brother. No question too small. We decided on lazyboy in the end good quality and lovely choice of fabrics. My brot... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Broadstone Way, Unit 1, BH15 3TE, Poole, Zjednoczone Królestwo

  • 0333 999 9784

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(5190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 94 712

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Staff (Kayleigh) was extremely helpful…

Staff (Kayleigh) was extremely helpful professional and friendly

20 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

A very pleasant shopping experience

A courteous, welcoming greeting; friendly,
yet respectful service throughout our visit to the store.

20 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Very easy and efficient

Very easy and efficient

18 czerwca 2026
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Odpowiedź od DFS Furniture - Poole

Good Afternoon,

Amazing 5* review, thanks for sharing!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

The sales lady (Francis) who serviced…

The sales lady (Francis) who serviced us put us at ease. Went thru all the components of the Sofa & chair, which was very good and we were very convinced they were the chairs for us, she took her time with us. As not many sales people do lately, you should be honoured to have her☺️

16 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

He was very helpful told us all we…

He was very helpful told us all we needed to know and we’ve brought one brilliant at his job

7 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

The people very friendly and very…

The people very friendly and very helpful with everything

14 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Had a great experience at the Poole…

Had a great experience at the Poole branch with Kayleigh. Got exactly what we needed and was dealt with very quickly considering how busy it was on a Sunday afternoon.

7 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kayleigh.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Dan was very helpful and knowledgeable

Dan was very helpful and knowledgeable, and the store is a very pleasant showroom to walk round! Hot drinks offered and accepted!

Have bought last 3 purchases from this store!!

6 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Dan met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

It was lovely lady and service was…

It was lovely lady and service was fantastic can’t see any fault very helpful staff . Thank you

14 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Devi,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Customer service excellent

Customer service excellent. Smooth purchase. Looking forward to delivery.

10 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Katrina,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Sebastian provided excellent service…

Sebastian provided excellent service from start to finish. He was friendly, knowledgeable and took the time to explain the entire process, including the available options, benefits and what would happen next. Nothing felt rushed, and he made the whole experience straightforward and enjoyable. A real credit to DFS – 10/10 service.

6 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Brilliant buying experience

This is my 3rd dfs sofa and the best experience picking I’ve had with any of them, Lauren Francis helped us and was so kind and patient, when we went home to check measurements we looked for Lauren when we came back, she showed us every different colour variation and helped us work out sizes, she really went above and beyond. Thankyou Lauren.

8 czerwca 2026
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Odpowiedź od DFS Furniture - Poole

Hello Georgia,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Sofa purchase

Our sales assistant (Leila) was very knowledgeable on the products. She was diligent and thorough with the whole purchase process. It was a pleasant experience.

9 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Fantastic experience

Fantastic experience. Very friendly and very helpful especially Laila at the Poole store.

8 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Mrs O'Sullivan,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Exceptional service

Didn’t feel under pressure to purchase anything, all staff were helpful and pleasant with extra thanks to Layla who spent time with us while we were making our decision which sofa to purchase.

8 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Peter,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Dan was a great help and didn’t feel…

Dan was a great help and didn’t feel under pressure, explained everything we’ll so we could make up our mind as to what was right for us.

7 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Amazing overall experience

Amazing experience from entering to leaving the store. We were by greeted by David as we arrived in the store, he asked if we needed any help (which we did) we told him what we were looking for and what we wanted to avoid and he took us to a section of the shop that was what we needed and left us to browse, advising us he would be around if we had any questions. We liked this as we didn’t feel pressured into anything, could talk freely and concentrate on our browsing. We did need some help but David was helping another customer so someone else came and answered all our questions (didn’t manage to ask his name) but he was very helpful. We left the store to think about our choices but returned swiftly to purchase our new sofas. We were acknowledged by the second Gentleman mentioned above as he was talking to another customer, we were then offered coffee by a manger whilst we waited (coffee was good 👍) David then came over and helped us through our purchase. Every member of staff was polite and helpful. Will 100% recommend this store.

7 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Dylan sofa

Friendly helpful staff

6 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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