From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... Zobacz więcej
My experience with DFS Furniture with Steve Pascoe sales ,whom talked very professioal and made my partner and i relaxed with a coffee each.so much infact we agreed and purchased a 3 seet sofa. Th... Zobacz więcej
Reakcja na opinię
Dan was great showing us all the appropriate chairs he thought might be good for my brother. No question too small. We decided on lazyboy in the end good quality and lovely choice of fabrics. My brot... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

Dane kontaktowe
Broadstone Way, Unit 1, BH15 3TE, Poole, Zjednoczone Królestwo
- 0333 999 9784
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff (Kayleigh) was extremely helpful…
Staff (Kayleigh) was extremely helpful professional and friendly

Odpowiedź od DFS Furniture - Poole
A very pleasant shopping experience
A courteous, welcoming greeting; friendly,
yet respectful service throughout our visit to the store.

Odpowiedź od DFS Furniture - Poole
The sales lady (Francis) who serviced…
The sales lady (Francis) who serviced us put us at ease. Went thru all the components of the Sofa & chair, which was very good and we were very convinced they were the chairs for us, she took her time with us. As not many sales people do lately, you should be honoured to have her☺️

Odpowiedź od DFS Furniture - Poole
He was very helpful told us all we…
He was very helpful told us all we needed to know and we’ve brought one brilliant at his job

Odpowiedź od DFS Furniture - Poole
The people very friendly and very…
The people very friendly and very helpful with everything

Odpowiedź od DFS Furniture - Poole
Had a great experience at the Poole…
Had a great experience at the Poole branch with Kayleigh. Got exactly what we needed and was dealt with very quickly considering how busy it was on a Sunday afternoon.

Odpowiedź od DFS Furniture - Poole
Dan was very helpful and knowledgeable
Dan was very helpful and knowledgeable, and the store is a very pleasant showroom to walk round! Hot drinks offered and accepted!
Have bought last 3 purchases from this store!!

Odpowiedź od DFS Furniture - Poole
It was lovely lady and service was…
It was lovely lady and service was fantastic can’t see any fault very helpful staff . Thank you

Odpowiedź od DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole
The Poole team werevery helpful and…
The Poole team werevery helpful and explained everything in detail

Odpowiedź od DFS Furniture - Poole
Customer service excellent
Customer service excellent. Smooth purchase. Looking forward to delivery.

Odpowiedź od DFS Furniture - Poole
Sebastian provided excellent service…
Sebastian provided excellent service from start to finish. He was friendly, knowledgeable and took the time to explain the entire process, including the available options, benefits and what would happen next. Nothing felt rushed, and he made the whole experience straightforward and enjoyable. A real credit to DFS – 10/10 service.

Odpowiedź od DFS Furniture - Poole
Brilliant buying experience
This is my 3rd dfs sofa and the best experience picking I’ve had with any of them, Lauren Francis helped us and was so kind and patient, when we went home to check measurements we looked for Lauren when we came back, she showed us every different colour variation and helped us work out sizes, she really went above and beyond. Thankyou Lauren.

Odpowiedź od DFS Furniture - Poole
Sofa purchase
Our sales assistant (Leila) was very knowledgeable on the products. She was diligent and thorough with the whole purchase process. It was a pleasant experience.

Odpowiedź od DFS Furniture - Poole
Fantastic experience
Fantastic experience. Very friendly and very helpful especially Laila at the Poole store.

Odpowiedź od DFS Furniture - Poole
Exceptional service
Didn’t feel under pressure to purchase anything, all staff were helpful and pleasant with extra thanks to Layla who spent time with us while we were making our decision which sofa to purchase.

Odpowiedź od DFS Furniture - Poole
Dan was a great help and didn’t feel…
Dan was a great help and didn’t feel under pressure, explained everything we’ll so we could make up our mind as to what was right for us.

Odpowiedź od DFS Furniture - Poole
Amazing overall experience
Amazing experience from entering to leaving the store. We were by greeted by David as we arrived in the store, he asked if we needed any help (which we did) we told him what we were looking for and what we wanted to avoid and he took us to a section of the shop that was what we needed and left us to browse, advising us he would be around if we had any questions. We liked this as we didn’t feel pressured into anything, could talk freely and concentrate on our browsing. We did need some help but David was helping another customer so someone else came and answered all our questions (didn’t manage to ask his name) but he was very helpful. We left the store to think about our choices but returned swiftly to purchase our new sofas. We were acknowledged by the second Gentleman mentioned above as he was talking to another customer, we were then offered coffee by a manger whilst we waited (coffee was good 👍) David then came over and helped us through our purchase. Every member of staff was polite and helpful. Will 100% recommend this store.

Odpowiedź od DFS Furniture - Poole
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







