DFS Furniture - Poole Recenzje 

5190
Wynik TrustScore: 5 na 5

4,9

Broadstone Way, Unit 1, BH15 3TE Poole, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... Zobacz więcej

Oceniono na 5 z 5

Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... Zobacz więcej

Oceniono na 5 z 5

My experience with DFS Furniture with Steve Pascoe sales ,whom talked very professioal and made my partner and i relaxed with a coffee each.so much infact we agreed and purchased a 3 seet sofa. Th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dan was great showing us all the appropriate chairs he thought might be good for my brother. No question too small. We decided on lazyboy in the end good quality and lovely choice of fabrics. My brot... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Broadstone Way, Unit 1, BH15 3TE, Poole, Zjednoczone Królestwo

  • 0333 999 9784

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(5190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 95 112

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great selection of furniture

Great selection of furniture. Purchased sofas and chairs. Sebastian and team very friendly and helpful without being pushy. Would definitely return here for future purchases.

7 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Cathy,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Assistant was helpful and caring and…

Assistant was helpful and caring and made spending money a pleasant experience

6 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Lauren was super helpful

Lauren was super helpful, and explained everything brilliantly

5 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Matthew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

It was a great experience in the store

It was a great experience in the store. We were looked after with a friendly, experienced sales person who answered all of our questions

31 maja 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Excellent service.

Sales assistant was very helpful and listened to what my mum wanted.
Show rd us a beautiful power recliner, which was just what my mum wanted. Very good service.

4 czerwca 2026
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Odpowiedź od DFS Furniture - Poole

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Upon entering the DFS Poole branch…

Upon entering the DFS Poole branch looking for a sofa, I was allowed to browse at my leisure before a sales person called Francis helped me further by offering her great knowledge of the vast array of products in the store. She helped also by listening to my requirements and showing me the sofas which might suit. All in all buying a sofa from DFS was made a very pleasant experience and I wouldn't hesitate to recommend your Poole store.
Well done!

4 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Lauren was very efficient and helpful

Lauren was very efficient and helpful. We had been into DFS before and knew the bed frame we wanted. Lauren made it simple to process our order over a welcome cup of tea.

2 czerwca 2026
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Odpowiedź od DFS Furniture - Poole

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Sofa buying from df…

Daniel was very helpful and knowledgeable.
Good product information.
We even had a complimentary coffee too!

1 czerwca 2026
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Odpowiedź od DFS Furniture - Poole

Hello Carolin,

Thanks for your lovely feedback, we’re glad to hear Daniel met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Purchase of sofa bed and matching footstool

I found the sofa bed I wanted very quickly with the expert help from Frances at DFS Poole. Frances was most helpful explaining about the 5 year accidental warranty and the care clean kit. She also advised about buying the foot stool at the same time as the sofa bed as there was a chance the fabrics could be slightly different if ordered later on. Frances was charming and well suited to her customer care/sales role. Thank you very much.

2 czerwca 2026
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Odpowiedź od DFS Furniture - Poole

Hello Jennifer,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Lovely sales lady

Lovely sales lady, was not rushed or pushed into making decisions and also knowledgeable of the products.

2 czerwca 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello Kim,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Staff were very welcoming and helpful…

Staff were very welcoming and helpful with all questions asked the whole experience was great amd they went above and beyond definitely satisfied with there professionalism

31 maja 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Relaxed

Daniel introduced himself and gave us time to look around when we found the sofa we wanted he was very polite and not pushy. Spent time going over everything in a clear relaxed way ( the coffee helped ).
We were happy not to visit other sofa stores and purchased what we needed.

30 maja 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

We visited the DFS showroom in Poole…

We visited the DFS showroom in Poole and were helped by Dan while choosing a new sofa and coffee table. From the moment we arrived, he was friendly, knowledgeable, and never pushy. He took the time to answer all our questions, explain the different options, and help us find pieces that suited our needs and budget.

What really stood out was how kind and friendly he was to our toddlers. Shopping with young children isn’t always easy, but Dan made us all feel welcome and was great with them throughout our visit, which made the experience much more relaxed and enjoyable for us.

We ended up purchasing a sofa and a coffee table and left feeling confident in our choices. Excellent customer service from start to finish - professional, patient, and genuinely helpful. Thank you, Dan, for making our visit such a positive experience. We’d happily recommend the Poole DFS showroom to others.

30 maja 2026
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Odpowiedź od DFS Furniture - Poole

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Excellent salesperson.

Excellent salesperson.

30 maja 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Oceniono na 5 z 5

Julian Boughton was one on the nice…

Julian Boughton was one on the nice person I've meet in a long time, he was knowledgeable and a delightful you could sit and talk to for hours, the experience was like an old friend catch up and not a sales person trying to meet his targets

29 maja 2026
Logo DFS Furniture - Poole

Odpowiedź od DFS Furniture - Poole

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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