I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Zobacz więcej
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I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.
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Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Broadwater Way, BN22 9PW, Eastbourne, Zjednoczone Królestwo
- 0333 999 9842
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Eastbourne
Hello Craig,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service provided by Jason during…
Great service provided by Jason during my visit today to purchase new sofas.
28 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
I first visited the store about 10 days…
I first visited the store about 10 days before going back to buy the settee. I was given help in making my choice but not hurried into making a decision. Jason was helpful but not pushy.
27 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service from Tracey
Great service from Tracey, very quick and everything was well explained. Sofa is also going to be brilliant
20 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff member was really helpful
The staff member was really helpful, informative and spent time getting to know exactly what I was after.
20 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Absolutely brilliant service from the…Excellent
Absolutely brilliant service from the time we went into the shop. One of the nicest experiences Ive had going into a furniture shop. The salesman was exercellent and told us everything we needed to know. Also the thing that made me buy was that I asked if it would easily fit through 2 doors that are close together. He said the one we bought comes into pieces so no problem with access.
26 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Gary at DFS Eastbourne
Gary at DFS Eastbourne is very knowledgeable, approachable and happy to help finding the right sofa
20 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Gary met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Emma was very knowledgeable
Emma was very knowledgeable, helpful and kind. She went out of her way - thank you
25 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A lovely "cool" shop
A lovely "cool" shop. A good selection of furniture. Helpful staff. I was offered a coffee, lovely.
I cannot remember her name but she took all of my details, guided me through the process, and a sale was made
25 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Great service
Very helpful and gave us good advice as looking for a relation was able to guide us to the right sofa we needed
23 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really helpful service from Emma
Really helpful service from Emma. Friendly and knowledgeable.
17 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helpful Staff
Matt, Emma, and Tracy were very helpful and made my sofa-purchasing experience easy and comfortable. Such a lovely conversation as well, and a very smooth process overall. Thank you!
23 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Eastbourne
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Eastbourne
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Nice well lit showroom
Nice well lit showroom, with good air con. Emma was knowledgeable, and helpful.
20 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Tracey was amazing
Tracey was amazing, she was warm.personable and professional, she was very informative and able to answer our questions, this is the second time we have bought sofas from dfs,the quality is good so they last for a good period of time
20 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Matt the salesman was excellent
Matt the salesman was excellent. Very helpful and very informative.
11 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Matt
Matt, was great. Unfortunately I could not seal a deal with DHS as I am on an IVA. But Matt was extremely helpful throughout the experience and very experienced! Thanks mate
19 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Eastbourne
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service and…
Excellent customer service and explained everything very clear.
19 czerwca 2026
Odpowiedź od DFS Furniture - Eastbourne
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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