DFS Furniture - Eastbourne Recenzje 

4729
Wynik TrustScore: 5 na 5

4,9

Broadwater Way, BN22 9PW Eastbourne, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.

Reakcja na opinię

Oceniono na 5 z 5

Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Broadwater Way, BN22 9PW, Eastbourne, Zjednoczone Królestwo

  • 0333 999 9842

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(4729)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100 017

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I thought the staff were excellent

I thought the staff were excellent, just left to browse without feeling pressured in anyway. They were very informative when our decision had been made . I often do not feel relaxed when staff are working in this type of establishment. Overall enjoyed the shopping experience

6 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Suppor

Oceniono na 4 z 5

Process from choosing to order of

Process from choosing to order of
Furniture quite straightforward.
Helpful & honest knowledge of products. Did not feel under pressure to buy. Full explanation of other benefits such as stain protection covering on sofa & chair.

6 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Gary was awesome

Gary was very knowledgeable and extremely helpful and seemed to know exactly what we were looking for even though we didn't do that

5 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Great service from Jason

Great service from Jason, not at all pushy, answered all of our questions. All in all a fantastic service.

5 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Matt was brilliant this morning at…

Matt was brilliant this morning at tailoring the right package for the sofas we wanted. A friendly, professional guy. A nice coffee too!

5 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Fantastic staff

Really friendly, informative, helpful sales team that listened to us and the whole experience was actually fun.

4 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Received a professional care

Jason, in Eastbourne, looked after us. He provided a professional care, answered all the questions and helped to chose the right furniture.

4 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Our sales associate Tanya at the…

Our sales associate Tanya at the Eastbourne store was great explained everything really well we were in a rush but she still accommodated to us and done everything amazingly we got the Orka sofa in silver and can’t wait for it to be delivered!

27 czerwca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Matt in DFS was wonderful

Matt in DFS was wonderful. Second time we’ve had the pleasure to meet him, this occasion was furniture for our own home. Was glad to have had him sell us our new sofas as he is such a lovely man.

26 czerwca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello Sophie,

We are really grateful for your kind words and for sharing your experience in our store with Matt. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great friendly knowledgeable service…very Happy

Great friendly knowledgeable service and if they come when said on 7 day delivery then will be very very happy. Product looks good and well built

3 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello Debbie,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Oceniono na 2 z 5

These two men turned up and had no idea…

These two men turned up and had no idea how to put tge chairs together so much so I put one together myself and helped them with the other one ..they said they had very limited training .I was happy to help but more training should be given as this wasn't there fault

24 czerwca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Good Afternoon,

Thank you for taking the time to leave your review.

I am very sorry to hear of your experience with the delivery of your chairs. Please do be assured this will be fed back to the relevant delivery teams.

If you do require any further assistance, please do pop our customer service team a call on 03339999777.

Kind regards,
Jordan
DFS Customer Care

Oceniono na 5 z 5

Visit to dfs

Matt was very professional and gave us all the information we needed.
A very pleasant experience for buying our new sofas

1 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Brilliant customer service

Brilliant customer service

1 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

From start to finish Excellent experience

From start to finish as we entered into DFS Eastbourne we were not pounced on, as we found in other places, but left to take our time with looking at the many sofas & chairs. As it's a large purchase for many years so you need to be able to take your time. Eventually when we needed to ask a question Jason was there, friendly very happy & positive too & didn't push us to make a quick decision. His knowledge of all the different products helped us to make an informed & right decision. Right from our store experience in April to finally getting our sofa & chairs our experience has been excellent. Customer service is brilliant to whether you contact them on the phone or on live chat. Jason after we purchased our suite offered to pop by & check something out after the delivery drivers pointed something out.. Because of the professional care we've had from start to finish, we are really pleased with our purchase. Thank you!

8 kwietnia 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Good Afternoon,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Sofa purchase

We had very friendly and very informative information given very easy to make purchase

28 czerwca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Gary was very helpful and informative

Gary was very helpful and informative. He answered any questions that we had and was very friendly and approachable.

28 czerwca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Excellent service from Emma today at…

Excellent service from Emma today at Eastbourne DFS, helpful, attentive and not pushy

28 czerwca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

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