DFS Furniture - Eastbourne Recenzje 

4628
Wynik TrustScore: 5 na 5

4,9

Broadwater Way, BN22 9PW Eastbourne, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience at DFS Eastbourne over the last week. I visited several times and each time the staff were friendly, helpful, patient… never pushy. Their knowledge of the products was reassuring. Th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We brought a new sofa today from the DFS in Eastbourne. It was just so easy, the staff were brilliant. So helpful and informative. Gary guided us through every step of the way explaining the different... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I couldn’t have asked for better service at DFS, and that’s down to Tracey. She listened to what I actually needed, showed me options that genuinely suited my space and budget. She was patient wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really good initial conversations with Gary then when we returned and he wasn't on duty, Tracey really did a super job of talking with us and explaining everything. Great customer service.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Broadwater Way, BN22 9PW, Eastbourne, Zjednoczone Królestwo

  • 0333 999 9842

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(4628)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100 311

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great open and honest conversation

Great open and honest conversation, answering questions in detail, friendly service.

23 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

A good experience

We were made welcome when we arrived and any questions I had about the chairs and sofas we were looking at were answered by Tracy who assisted us with our order. A good experience.

14 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

I’ve been looking for a new sofa for a…

I’ve been looking for a new sofa for a few months but was unsure what I wanted and after visiting the store I was able to find a suitable one for me
Staff was knowledgeable,friendly and helpful.so now I have just the right one
Thanks Emma

21 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Emma was very helpful and very…

Emma was very helpful and very empathetic to my needs to assist me in my purchase
Thank you

20 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

The thing I like was the fact we could…

The thing I like was the fact we could browse uninterrupted at the many sofas without being pressured the staff was always visible if we needed assistance or a question answered this made it a much better experience and when we were ready to engage in a purchase the staff member was very friendly and the whole process went off very smoothly

19 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Really good customer service

Really good initial conversations with Gary then when we returned and he wasn't on duty, Tracey really did a super job of talking with us and explaining everything. Great customer service.

14 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello Gail,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great experience at DFS

Great experience at DFS Eastbourne over the last week. I visited several times and each time the staff were friendly, helpful, patient… never pushy. Their knowledge of the products was reassuring. They were happy to highlight potential downsides to specific sofa choices based on my lifestyle info I told them.
Very pleased with my experience.

20 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Grande Sofa Purchase

Very thorough service, ensuring we are happy.

10 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Great customer service

Great customer service

19 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Gary was very helpful

Gary was very helpful, friendly and approachable

18 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

We have been today & brought a new sofa…

We have been today & brought a new sofa Tracey dealt with us & she was amazing she answered all our questions & she explained everything to us impeccable service

19 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 4 z 5

Good service

Good service . Friendly. Just a bit too pushy on selling after care. Trying to sell something I didn’t want. Nearly walked out.

12 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Sale

No, pressure.
Answerd all question put foward, with an honest reply.
Gave me time to think it over, with no constant rush to get a sale..
Just don't like the delivery charge added as an extra... as it is not an extra in my mind, when there is no other option that can be taken.
Just add the price to it with free delivery.

19 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

5 Stars for Tracey and DFS

I couldn’t have asked for better service at DFS, and that’s down to Tracey.

She listened to what I actually needed, showed me options that genuinely suited my space and budget. She was patient with all my questions about fabric and delivery, honest with her answers, and she kept me updated exactly when she said she would.

Made the whole thing easy. Thank you, Tracey — a real credit to DFS.

19 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

A very engaging sales lady

A very engaging sales lady who didn't try to oversell the product but gave us confidence in the purchase.

18 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

DFS Eastbourne

We brought a new sofa today from the DFS in Eastbourne. It was just so easy, the staff were brilliant. So helpful and informative. Gary guided us through every step of the way explaining the different styles and help us choose the configuration that suited us best. Explained everything we needed to know. It was great. Would definitely recommend and use again without thinking twice.

18 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Excellent customer service

Excellent customer service . Emma answered all our questions and more besides . Was helpful and cheerful through out . The store layout was very thoughtfully laid out making it is to select our item .

18 lipca 2026
Logo DFS Furniture - Eastbourne

Odpowiedź od DFS Furniture - Eastbourne

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej