We have not received our purchase of been given any information about this failure. We would therefore give Dexam a minus star of possible. After this review Dexam quickly got in touch and resent the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
Reakcja na opinię
Fantastic speedy service from Dexam, great products. I previously purchased a Dexam teatowel (ferns) from a store. I found its drying qualities excellent, it washes well and looks great in my kitchen.... Zobacz więcej
Reakcja na opinię
Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z blatami
- Sklep z produktami do pieczenia
- Producent wyrobów ceramicznych
- Sklep z przyborami kuchennymi
Napisane przez firmę
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Dane kontaktowe
Holmbush Industrial Estate, GU29 9HX, Midhurst, Zjednoczone Królestwo
- cs@dexam.co.uk
- www.dexam.co.uk
4,6
Doskonała
102 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent
Excellent. I was only looking to replace a cleaning cloth that I had been given as a present, the one with a fern on it. I looked online to see what else they had and purchased fern tea towels, cleaning cloths and an apron. (Also for a good friend who was equally delighted). I limited my purchase as I did not know the quality. However, the tea towels and apron are very cleanable, washable and soft. Not like some where you have to launder them for years beforehand. They are usable and ready to go. I will go back online to order the oven cloths and several more tea towels, cleaning cloths and perhaps some more aprons as gifts for very good friends for Christmas!
8 lipca 2025
Odpowiedź od Dexam
What a wonderful review, Nick, thank you! We're delighted to hear you're so happy with your purchases.
Sales and service excellent.
So pleased with my purchase. I have bought kitchen items from this company before and they are really tops regarding quality goods. I will probably buy all my household i.e. kitchen products requirements from them again.
Highly recommended.
Thank you
Moyà Stevenson
9 lipca 2025
Odpowiedź od Dexam
Thank you, Moyà, for taking the time to leave us a review - we're so happy to hear you're pleased with your purchase and the quality of our products!
Odpowiedź od Dexam
Thank you for taking the time to leave us a review, Sally, we really appreciate it!
Gorgeous tableware.
Gorgeous tableware.
I was so impressed with my purchases, I ordered some more for my son and daughter in law!
17 czerwca 2025
Odpowiedź od Dexam
Thank you so much for taking the time to leave us a review, Helen! Delighted to hear how happy you are with your purchases :-)
My next day express delivery stuck…
My next day express delivery stuck somewhere in Parcelforce and I am unsure if I want to be further entertained with the parcel. As per telephone call staff seemed to be friendly but the courier should have been updated to DPD.
5 czerwca 2025
Odpowiedź od Dexam
I'm so sorry to hear this! I have passed this information on to our customer services team - we pride ourselves on our delivery service, so this is very disappointing to hear. Please look out for an email from cs@dexam.co.uk
Many thanks, Alice
I ordered on Sunday 1st June and the…
I ordered on Sunday 1st June and the shipment still hasn’t arrived despite stating 1-4 days delivery.
2 czerwca 2025
Odpowiedź od Dexam
Hello Harry, I'm so sorry to hear this - please leave it with me and I'll find out what has caused the delay. Many thanks, Alice
Odpowiedź od Dexam
Thank you for your review, Christine, we really appreciate it! Delighted to know you found the ordering and delivery process easy.
Odpowiedź od Dexam
Thank you for leaving us a review, Ferzan! We're delighted to know your experience with our products and services was a positive one.
Wanted something
Wanted something! You stocked it! I ordered it and it arrived here! No fuss and fantastic service! Value for money!
21 maja 2025
Odpowiedź od Dexam
Thank you so much for taking the time to leave us a review, we're delighted to hear that you're happy with all aspects of the service!
Odpowiedź od Dexam
So happy you're happy with the products, ordering, and delivery, Amanda! Thanks for leaving us a review, we really appreciate it.
Odpowiedź od Dexam
Thank you for leaving a review, Suzanne, we really appreciate it. Very glad to hear you're happy with the product and delivery!
A few years ago I purchased some of…
A few years ago I purchased some of these Tea towels at a garden center, they are great old fashion large and absorbent went back to buy some more and found they were no longer stocked, so purchased direct from Dexam arrived when said and very please with them, they are the best tea towel to use.
6 maja 2025
Odpowiedź od Dexam
Thank you so much for taking the time to leave us a review, Roger! We're delighted to hear that the tea towels continue to delight.
Odpowiedź od Dexam
We're delighted to hear it, Sadie! Thanks so much for taking the time to leave a review, we really appreciate it.
Odpowiedź od Dexam
Thanks so much for taking the time to leave us a review, Julie! We're delighted to know you're happy with the apron!
Odpowiedź od Dexam
We hope you enjoy using the product! Thank you for taking the time to leave us a review, we're glad the delivery was swift :-)
Addicted to Mr fox just love it
7 marca 2025
Odpowiedź od Dexam
He's the sweetest, isn't he?! Thanks for your lovely review Melissa, we really appreciate it :-)
Good quality products.
Easy to use online ordering and quick delivery!
Good quality oven cloths.
20 marca 2025
Odpowiedź od Dexam
Thank you, Jenny! We're delighted to hear you found the process or ordering easy and that delivery was nice and speedy - it's what we strive for, so it's wonderful to hear from you. Enjoy your oven gloves :-)
Poor kitchen timers
We purchased a digital kitchen timer. The way it functions is not good. When the timer reaches zero and you press to stop it, it resets to the time set. If, say, you had the timer set for 20mins, but wanted to set 19mins, you would have to increase the time a min at a time until it gets to 99 and then carry on round through 00 to 19.
Battery life is shorter than expected for what the device stands. Looks good and the magnetic mounting is good, so, two stars.
12 maja 2023
Opinia niezależna
Odpowiedź od Dexam
Thank you for sharing this feedback with us, it really helps us with our product development. Apologies for not having previously replied - we weren't using Turstpilot at the time so didn't see it!
Coffee bamboo cup
Last year my Husband bought a Dexam bamboo coffee cup in TX Max, unfortunately he drop it on a floor a few times and last time it broke. He was very angry on him self. So I tried to find him another one, on Amazon unsuccessfully. He said I would like the same cup but at the moment Tk Max is closed so no cup. I took the broken one checked the bottom might have a company name and BINGO 😁 Soo went to google and found it on Dexam online shop. Bought the cup, it was dispatched and arrived very quickly.
All recommendations for Dexam.
22 maja 2020
Opinia niezależna
Odpowiedź od Dexam
Delighted to hear you found a replacement, Deborah! Glad we could be of service :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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