We have not received our purchase of been given any information about this failure. We would therefore give Dexam a minus star of possible. After this review Dexam quickly got in touch and resent the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
Reakcja na opinię
Fantastic speedy service from Dexam, great products. I previously purchased a Dexam teatowel (ferns) from a store. I found its drying qualities excellent, it washes well and looks great in my kitchen.... Zobacz więcej
Reakcja na opinię
Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z blatami
- Sklep z produktami do pieczenia
- Producent wyrobów ceramicznych
- Sklep z przyborami kuchennymi
Napisane przez firmę
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Dane kontaktowe
Holmbush Industrial Estate, GU29 9HX, Midhurst, Zjednoczone Królestwo
- cs@dexam.co.uk
- www.dexam.co.uk
4,6
Doskonała
102 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick service and items was packed very…
Quick service and items was packed very securely
14 sierpnia 2026
Odpowiedź od Dexam
Hi Dianne, We are thrilled to hear that your order arrived safely and in good time. We hope you love your items and please don't hesitate to get in touch if you need any help in the future.
Really quick and efficient delivery
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
7 sierpnia 2026
Odpowiedź od Dexam
Hi Jayne, we are so glad you love your new tea towels! Thank you for leaving a review and please don't hesitate to get in touch if you need anything in the future.
Great little products made in Britain…
Great little products made in Britain and a friendly company too.
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Dexam
Hi Barbara, Thank you very much for leaving a lovely review. We are very pleased that you love your items and if you need any help in the future please do get in contact with us.
We did not received our purchase of…a garlic press
We have not received our purchase of been given any information about this failure. We would therefore give Dexam a minus star of possible.
After this review Dexam quickly got in touch and resent the item which we received within a few days. We thank them for that and have edited our review.
12 sierpnia 2026
Odpowiedź od Dexam
Hi, I am very sorry to hear you have had an issue with the delivery of this order. We weren’t aware that it was lost in the Royal Mail system, we will despatch a second one via FedEx which you should receive on Monday. Please, if you need any further help let us know at cs@dexam.co.uk
Odpowiedź od Dexam
Hi, We are so pleased you love your product and were satisfied with our service! Please let us know if we can help any further.
Items dispatched to the wrong address…
Items dispatched to the wrong address multiple times
14 lipca 2026
Odpowiedź od Dexam
Hi, We are very sorry to hear you are having trouble with the delivery of your order. If you could please contact cs@dexam.co.uk they should be able to help you further. Many thanks, The Dexam Team.
Odpowiedź od Dexam
Hi, we are very pleased to hear you were happy with our service and product! Please let us know if you need any further help. Many thanks, the Dexam team.
Odpowiedź od Dexam
Good Morning Caroline, thank you for your review! We are so pleased to hear you were happy with our service and your new glassware. Please get in touch if you need any further help.
Odpowiedź od Dexam
We are so pleased you are happy with our service and products. If we can do anything else for you please do get in touch!
Great quality and very well packed!
5 maja 2026
Odpowiedź od Dexam
Hello Kathleen, we are very pleased you are happy with your items. Thank you!
Odpowiedź od Dexam
Good Morning Robert, we are very happy to hear you liked our order process and that your items arrived quickly! Please let us know if you need any help in the future. Many thanks, the Dexam team.
Odpowiedź od Dexam
Hi Maria, we are glad you loved your item and it came quickly. Please let us know if you need any further help. Thank you, The Dexam team
Odpowiedź od Dexam
Hi Trevor, Thank you for leaving a review we are so pleased you loved our service and product!
Bought a wok lid from Dexham.
Bought a wok lid from Dexham.
Excellent service. Exactly what I was looking for and it arrive the NEXT day!!!
Defo recommend this company.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Dexam
Hello, thank you so much for your review. We are pleased you loved our wok lid and service, be sure to reach out if you need any help in the future. Happy cooking!
Excellent customer service
Excellent customer service, lovely product and really well packaged! Can definitely recommend!
7 kwietnia 2026
Odpowiedź od Dexam
We are so pleased you loved your item and our service! Please let us know if there is anything else we can help with. Many thanks, The Dexam Team.
The pot grabs are excellent quality
The pot grabs are excellent quality. Easy to order and delivered quickly by Royal Mail.
9 kwietnia 2026
Odpowiedź od Dexam
Good morning Carol, we are so pleased you love your pot grabs and that they were delivered quickly! Please let us know if we can do anything more to help, happy cooking!
I spoke to a real person!
I called and actually spoke to a real person! It was easy to order on line and the delivery came quickly.
1 kwietnia 2026
Odpowiedź od Dexam
Hi Craig, we are so pleased to hear you were happy with our customer service! We hope you love your item and please let us know if we can help any further.
Odpowiedź od Dexam
Hi Margaret, Thank you for the review. We are glad you were satisfied with the product, please get in touch if we can help any further.
I have only had my Dexam Wok for about…
I have only had my Dexam Wok for about 1 month and the coating is coming off. I have never used metal utensils n have always hand washed. Very disappointed
28 marca 2026
Opinia niezależna
Odpowiedź od Dexam
Hi Susan, I am very sorry to hear this. Would you be able to contact our customer services team at cs@dexam.co.uk , who will be able to help you further. Many thanks, the team at Dexam
From ordering these glasses to them…
From ordering these glasses to them arriving was 4 days! The glasses are lovely and just as I had hoped for. Arrived superbly packed and protected.
24 marca 2026
Odpowiedź od Dexam
Hi Claire, we are so happy to hear you love your glasses and that they arrived quickly. Please let us know if we can help any further. Many thanks, the Dexam team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.