I haven't received my item as the delivery company claimed they couldn't find my address (a place of work which has multiple deliveries each day). Design Nest has neither contacted me nor refunded me.... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered Items 202112061450110720909 since 6 Dec 2021. Till now no tracking number given, email no reply, customer service also no reply ...... nothing is happening. Pls refund my momney!!!
Although the product as eventually received looks good and seems to work fine, the service from DesignNest was poor in two ways. First, they started asking for feedback repeatedly within two days of... Zobacz więcej
The object that I bought (luckily paying the shipment only because was a sweatcoin prize) is a bit outdated and, at the store price overpriced. The manual inside my item (An audiocube stationery) was... Zobacz więcej
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Informacje przekazane przez różne źródła zewnętrzne
DesignNest Europe is based in the Netherlands. Here in DesignNest online shop, we have designer's one-of-a-kind products from DesignNest.com and the most complete range of PowerCube® collection and other Allocacoc products in Europe.
Dane kontaktowe
Keulschevaart 19, 3621MX, Breukelen, Holandia
- marketing@designnest.eu
- www.designnest.eu
1,7
Bardzo słaba
137 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent product and service
This is my sixth experience with DesignNest (previously ALLOCACOC).
Each and every one has been great.
Cool quality products and the two times I had to resort to Customer Service the attitude was nice and helpful.
6 grudnia 2019
Opinia niezależna
very satisfied
4 grudnia 2019
Opinia niezależna
Excellent experience
Excellent experience, fast delivery and quirky novelty product. Will highly recommend
3 grudnia 2019
Opinia niezależna
Beautiful products and outstanding customer service.
2 grudnia 2019
Opinia niezależna
Excellent product with excellent…
Excellent product with excellent service...
22 listopada 2019
Opinia niezależna
Great
Great - all good - very happy with the company and the product!
31 października 2019
Opinia niezależna
Muito boa experiência
Muito boa experiência, uma almofada com um excelente design e de boa qualidade, entrega rápida. Muito obrigado e espero voltar a entrar em contacto.
21 października 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Hi Nuno, thanks for kind words. We're glad to hear that you enjoy your purchase. If you have any questions or need to talk to 1 of our staffs, please write and email to webshop@designnest.eu or drop us a message on Facebook. :)
Mag wallet purchase review
My order was as requested and it did not take to long for delivery.
Happy customer.
9 października 2019
Opinia niezależna
Great products and reasonable shipping
Great products and reasonable shipping compared to the number of other companies i considered ordering from. A very interesting selction available
17 września 2019
Opinia niezależna
Fast and as described.
10 września 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Thank you so much for your 5-star review! We're happy that you like our service.
Fair, but not amazing
The product is ok, but not amazing. The delivery time is slow.
9 września 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Thanks for taking your time leaving us a review.
We're constantly working on bringing our customer more fun products, as well as a better shopping experience.
Thanks again for your feedback, we appreciate it.
Not perfect
Customer support answered within 1 hour which I am very happy about but the parcel tracking link from DHL hasn't updated for 8 days and today I got a completely different express tracking link from the customer support where I discovered that my parcel is already at my local DHL storage and is on hold. DHL already tried to deliver it to me but DesignNest didn't provide them with my phone number so the shipment is delayed by 3 days which I am not happy about. I hope the product will be worth it
28 sierpnia 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Hi Matej Sladek,
Thanks for your review. There are some errors with DHL's tracking page lately and we've been contact with DHL's support team trying to solve this problem. We apologize for any inconvenience it may cause you. We're working on providing our customers better shopping experience in the future and we hope you'll like the product!
Thanks again for your feedback.
Best,
DesignNest Support Team
The audiocube has a super clear sound…
The audiocube has a super clear sound with extreme bass, worth the money, could only recommend
28 sierpnia 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Thank you very much for your 5-star review and we're happy that you like it!
Item outdated, wrong manual and delivery took one week to Italy.
The object that I bought (luckily paying the shipment only because was a sweatcoin prize) is a bit outdated and, at the store price overpriced. The manual inside my item (An audiocube stationery) was wrong, in fact was the manual for the portable edition. The delivery had been traceable but it took a week to Italy.
27 sierpnia 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Hi Gianluca,
Thanks for taking your time leaving a review. The audioCube is indeed not our latest product and we're well aware of the manual issue.
We may have another audio product coming to our Europe online store soon! You can subscribe to our newsletter for the latest product release.
As we listed in the FAQ section, the shipment from our office in the Netherlands to Italy can take up to 7 days to arrive.
We always try our best to provide a satisfying customer shopping experience. We hope that our answers to your comments can lift up the review stars you gave us to a bit higher.
Best,
DesignNest Europe Support Team
everything is great but shipping takes a little time
shipping takes a little time, but everything is perfect
26 sierpnia 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Thanks so much for your 5-star review and your comments!
We understand that as customers, we all want to get our order ASAP and we're constantly working on the shipment process to make it smoother and faster for our customers.
Thanks again for taking your time leaving us the review, we really appreciate your feedback!
I like the products from…
I like the products from DesignNest/allocacoc.
I have had problems with DHL delivery the last 2 times. The first time, however, DHL could solve it but not the second time.
21 sierpnia 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Hi Jonas,
We're sorry for the troubles you've had with the delivery. We're currently working on your shipment details and we've been contacting DHL for further information and will update you via email once we get the reply!
Thank you for your review.
perfect service
I already said that I admire the designs but now I can add that their service is excellent. When I told them that it was impossible to use their discount, that I bought an item without it. They refunded after the sale the discount, wihout me asking for it.
16 sierpnia 2019
Opinia niezależna
Odpowiedź od DesignNest Europe
Thank you so much for your 5-star review for our online store.
We're happy you like our service and designs!
Doświadczenie Trustpilot
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