DecorIsland Recenzje 

154
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Called many places to get quotes, found lower prices on line, however they didn't have stock and could not quote a delivery date. Easy to have a lower price when you don't have inventory. DercoIsla... Zobacz więcej

Oceniono na 1 z 5

ordered faucet valve 8 days ago. Only automatic email acknowledging purchase. No email indicating order status. I emailed inquiry, no response. I called, on hold one half hour. Customer service rep sa... Zobacz więcej

Oceniono na 5 z 5

I purchased two Delta Kitchen fawcetts. DELTA CASSIDY SINGLE HANDLE PULL DOWN KITCHEN FAUCET, Item Number: 9197-DST, Finish: Chrome. These were to replace two ugly black fawcetts in a recently pur... Zobacz więcej

Oceniono na 3 z 5

After 2 weeks, we are still waiting on our ORDER. We did not recieved any correspondence with updates and when we wrote via email we received a message that the merchant ia not accepting emails at th... Zobacz więcej

Informacje dotyczące firmy

  1. Dom i ogród

Informacje przekazane przez różne źródła zewnętrzne

Buy Brand Name Kitchen Sinks and Kitchen Faucets. Bathroom Sinks and Bathroom Faucets. Guaranteed Lowest Discount Prices + Free Shipping. We are an established leader in the home decorative plumbing and house wares industry. Our state of the art warehousing systems, dedicated support specialists and price match guarantee policy make us the right choice for your decorative plumbing and house ware needs.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Prices were competitive

Prices were competitive. Their deliveries were on schedule and the items were well packaged. If an item was not in stock, they also were prompt to give suggestions or accommodate.

30 kwietnia 2017
Opinia niezależna
Oceniono na 5 z 5

96" Fresca Bathroom vanity

Called many places to get quotes, found lower prices on line, however they didn't have stock and could not quote a delivery date. Easy to have a lower price when you don't have inventory.
DercoIsland staff was knowledgeable and pricing was competitive, plus they had inventory and could meet my delivery schedule. Asked for follow-up on delivery date with pro number and they came thru on both accounts.
Thank you!!

21 marca 2017
Opinia niezależna
Oceniono na 5 z 5

knowledgeable staff

Great knowledgeable staff that knew exactly what I needed and product arrived as per my expectation. Great job will purchase again
Thank you

8 marca 2017
Opinia niezależna
Oceniono na 2 z 5

very poor service

we waited several months for our product and each week I called and got a different answer, I finally did receive my toilet after 2 months and was told I would receive a refund of 50 dollars put back on my pay pal account I have yet to see the money returned to my account , when I called for the third time last month about the refund I was told I was told it would refunded in 7 days it has still not arrived
Everett Hale

14 stycznia 2016
Opinia niezależna
Oceniono na 2 z 5

rhe missing toilet seat

I ordered a toilet right after Thanksgiving. The toilet arrived & was installed when it was discovered the seat was missing. I immediately called on Dec. 18 & was told somebody would investigate & call me back. That didn't happen. After numerous calls, I was told it was being shipped on Dec. 23. Still no seat. I called again on Jan. 6 & it was finally delivered on Jan. 7! I hope I never have the occasion to deal with this company again!

7 stycznia 2016
Opinia niezależna
Oceniono na 3 z 5

Cannot return an item

I ordered a cartridge for my faucet and ended up not needing the part.
Bad return policy and customer service post sale

6 stycznia 2016
Opinia niezależna
Oceniono na 1 z 5

Worst experience ever

We were promised our order by a certain date and we paid for express shipping. Item didn't arrive and we we called customer service. we were put on hold for an hour and no one ever picked up after that and no one ever called us back, even though they got our number when they answered. The item was for a job (we are remodelers) that was four hours from our shop and it was to be our last trip. We were able to reach customer service the next day. We were told it would be shipped the next day (apparently it had never shipped when it was supposed to, even though they accepted our payment for upgraded shipping). We were also told that we would have the shipping charges refunded, but that never happened either. I am underwhelmed by their interest in performing professionally. We will never, NEVER shop there again.

14 grudnia 2015
Opinia niezależna
Oceniono na 2 z 5

Always out of stock

I ordered tub fauset on ther website , and two days later they called me and told me that fauset is discontinued , and tried to sell me something else, I found the same fauset on Allmodern .com

13 grudnia 2015
Opinia niezależna
Logo DecorIsland

Odpowiedź od DecorIsland

Hi,

Were you able to purchase this faucet from Allmodern.com? Because on their website, i see they only have Brushed Nickel finish, and you ordered Polished Chrome, which is a discontinued finish.

We have 100,000s of items in our catalog, and we try to deactivate discontinued items as soon as possible. I'm sorry we couldn't obtain the finish you initially purchased.

We go out of our way to try and find exactly what our customers are looking for. I can also tell you that if you were to buy the Brushed Nickel finish from us, which is in stock and you would get it right away, not 4 - 5 weeks like on Allmodern.com (as stated on their website), you would pay a lot less than you did on Allmodern.com.

Thank you,
Decor Island

Oceniono na 4 z 5

shower pan

everything was great sales rep was informative and easy to talk with. I'm giving 4 stars just because the sales rep said the pan didn't need a bed of mud under it but when it arrived it had a sticker on it that said it did, not a big deal to me but another customer might think otherwise

4 grudnia 2015
Opinia niezależna
Oceniono na 1 z 5

Not happy

Was allowed to order fixtures that were not in stock. Not notified about this until several days later by someone named Marcoe. I think I cancelled the order but am not really sure since I did not get any follow up.

23 listopada 2015
Opinia niezależna

Doświadczenie Trustpilot

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