CRISTIANZEROTRE Recenzje 

170
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been shopping with Cristianzerotre for a few years now and they have never disappointed! Shipping is fast and if I ever had to do a return the process has been smooth. I just recently had to do... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

acquisto fatto il 14/02 e ricevute il 24/02, questo è l'unico motivo per cui le stelle sono 4 e non 5. Qualità percepita delle scarpe molto alta, sono rimasto ben impressionato... suggerisco sol... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

nach meiner berichtigten Bewertung im Februar habe ich weiter bei diesem Unternehmen bestellt. Die letzten gekauften Schuhe sind bemalt, leider habe ich nach 3-maligem Tragen festgestellt, dass die... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I had a terrible experience. They shipped me $245 used shoes with a cigarette butt inside the box.

Informacje dotyczące firmy

  1. Sklep z butami

Napisane przez firmę

Italian Brand. CRISTIANZEROTRE. Sneakers, clothing, accessories and more..


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

170 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(170)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 45

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

acquisto fatto il 14/02 e ricevute il…

acquisto fatto il 14/02 e ricevute il 24/02, questo è l'unico motivo per cui le stelle sono 4 e non 5.

Qualità percepita delle scarpe molto alta, sono rimasto ben impressionato...
suggerisco solo inserire nella descrizione del sito anche la consegna stimata, onde evitare insoddisfazione relativa ai tempi di consegna, il mio modello era da produrre e per questo i tempi si sono allungati

24 lutego 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Gentile Cliente,

La ringraziamo sinceramente per aver condiviso la sua esperienza e per averci assegnato 4 stelle ⭐

Siamo davvero felici che sia rimasto soddisfatto del nostro prodotto/servizio. Allo stesso tempo, desideriamo porgerle le nostre più sincere scuse per l’imprevisto ritardo nella produzione che ha causato un leggero slittamento nella spedizione del suo ordine. Purtroppo si è trattato di una situazione straordinaria che non rispecchia i nostri standard abituali, e stiamo già lavorando per evitare che episodi simili possano ripetersi in futuro.

La ringraziamo per la pazienza e la comprensione dimostrate: per noi la soddisfazione dei clienti è una priorità assoluta.

Restiamo sempre a sua disposizione per qualsiasi necessità e speriamo di poterla servire nuovamente molto presto.

Un cordiale saluto,
Il Team CRISTIANZEROTRE

Oceniono na 1 z 5

No response for a returned order.

I made a purchase beginning of the year (I have purchased from them before ) and the sizing was off so I returned the items. The tracking says it’s sitting at their warehouse pending review and it has been over 3 weeks. I’ve attempted to contact them multiple times via their website and have even attempted to get a response on their various social media accounts to no avail. I feel like I’m going crazy because they just refuse to respond. In the past I have made returns and there was no issue but this time it has been a nightmare. I really like their products as they are high quality but the customer service side of things is extremely inconsistent. At this point I don’t know what else I can do.

15 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

True to Size

These shoes said they would come within a week but they came in 3 dayss! They’re so pretty in person too & true to size & fits comfortably.

7 października 2025
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Thank you so much for sharing your experience and for the 5-star rating!⭐️⭐️⭐️⭐️⭐️

We are happy that you liked the product/service. Your feedback is very important to us and helps us continually improve. We hope to give you an even better experience on your next purchase!

Oceniono na 5 z 5

Sizing, order and resolution of issue

I ordered a size I thought would fit them got to thinking and changed my mind. I emailed them and they granted my request to change the size before the pants shipped. Not my first order, but very impressed with the quick shipping and arrival of the order. I had an issue regarding 3rd party fees anr I emailed them and they assisted me in a professional manner and I will continue to do business with Cristianzerotre.

30 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Dear customer,

We thank you from the bottom of our hearts for your 5-star review ⭐⭐⭐⭐⭐ and for the kind words you have dedicated to us.

We are really happy to hear that your experience with us has been positive. Our customer satisfaction is our priority and feedback like yours motivates us to always do better.

We hope to welcome you back soon!

A dear greeting,

Oceniono na 5 z 5

Absolutely love this brand!!

Excellent quality shoes and fantastic customer service.. I had so many question for the help center, and they responded promptly and professionally. Andrew is one of the best person i could ever communicate with..always available to help you, has patience and full understanding for the needs of their customers.I’m obsessed with my choices :) classic ⭐️boots !! The material is durable, and the fit is true to size on these boots! I order the Starboots in light brown colour and also the pink leopard pants 💗 brings me back to the 2000 days !! I’m really glad cause I found a brand that perfectly matches my tastes. Highly recommended! Absolutely love this brand!! Thank u CZ!!

2 lutego 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

We sincerely thank her for sharing her positive experience and for the 5-star review.

We are happy to know that the product/service has met its expectations. His feedback is very important to us and motivates us to continue offering the highest quality.

We remain at her disposal for any future needs and hope to see her again soon.

Kind regards,
The Team CRISTIANZEROTRE

Oceniono na 5 z 5

Received wrong pants…

I had received the wrong color pants that I ordered and they offered to send the right pair, right away, and allowed me to keep the other pair as a gift for the mistake! Will continue to order from them and tell everybody I know! Great, upstanding company!

29 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Thank you so much for your 5-star review!⭐⭐⭐⭐⭐
We are happy that his experience with our brand has been positive. His feedback is very important to us and motivates us to improve every day.
See you soon!

Oceniono na 5 z 5

Very friendly and helpful

Very friendly and helpful .
I highly recommend ☺️

30 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Dear Customer,

We thank you so much for your 5-star review ⭐⭐⭐⭐⭐

We are really happy to hear that your experience with us has been positive. Our customer satisfaction is our priority and feedback like yours motivates us to always do better.

We hope to welcome you back soon!

A dear greeting,
The team CRISTIANZEROTRE.

Oceniono na 1 z 5

Absolute TRASH

Absolute TRASH! They sent me a used worn down boot that you can tell someone broken and returned and the quality of the boots is terrible. Nowhere near worth $170, it’s more like a Temu quality made boot. If I can give zero stars, I would.
Also for return, there is nowhere on their website allowing me to return.
When hitting “To request the return of the order, click HERE and follow the return instruction's” on website it keeps taking you back to order page. I sent them an email requesting to complete a return and of course they are going to make me pay the $19 return out of my refund if they even allow me to return it, the whole website/business seems sketchy I should have known better. I suggest never buying anything from them!

Ordered Jan 10th-Received trash used Boots on Jan 28th.

28 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

Return Process

I ordered the animal print boots in a size that was too large. They emailed me the return label and process. I did have to send a couple of follow up emails to receive my refund, but the process was rather simple. I did get refunded and will be reordering a smaller size

27 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Thank you so much for sharing your experience and for the 4-star rating!
We are happy that you liked the product/service.
Your feedback is very important to us and helps us continually improve.
We hope to give you an even better experience on your next purchase!

Team
CRISTIANZEROTRE

Oceniono na 1 z 5

Passez votre chemin !

Passez votre chemin !
Après avoir passer commande sur un site qui pourtant propose des beaux produits et surtout des délais de livraison rapide cela fait maintenant un bon moment que je reste sans nouvelle de ma commande.
Suite à de nombreuses tentatives pour prendre contact avec eux par mail et sur les réseaux sociaux pour qu’on me sorte une excuse à chaque réponse sans me donner ce que j’attends réellement (c’est à dire des nouvelles de ma commande) jusqu’à qu’on ne me réponde plus du tout.
Sans compter les autres avis négatif et les commentaires des gens qui se plaignent sous certains post sur les réseaux c’est inadmissible !!
Alors passez votre chemin si vous ne voulez pas a avoir à entreprendre des démarches contre cette entreprise de voleurs !!

12 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Cher client,

Suite à la communication envoyée par mail, comme convenu avec vous l’expédition de votre commande était prévue pour aujourd’hui et a été effectuée.

Nous ne comprenons pas la mauvaise critique laissée parce que:
- Malgré les retards techniques signalés, nous avons respecté notre accord d’expédition.

Nous tenons à la satisfaction de nos clients et nous faisons tout notre possible pour offrir la meilleure expérience d’achat à chaque acheteur.

Pour toute information ou aide, notre ÉQUIPE reste à votre entière disposition.

Oceniono na 1 z 5

Ive been literally waiting over a month…

Ive been literally waiting over a month for a response and i never got 1 regarding my order that said delivered i paid for it i have not got an response back yet or a refund this is sick like what kind of company is this its ridiculous

26 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

La mia azienda preferita

Questa azienda è fantastica hanno abbigliamento accessori e soprattutto SCARPE particolari ma molto belle
Loro sono gentilissimi hanno molta attenzione per il cliente
Io un giro sul loro sito lo consiglio di fare ottimo rapporto qualità prezzo

17 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Gentile Cliente,

ti ringraziamo di cuore per la tua recensione a 5 stelle ⭐⭐⭐⭐⭐ e per le belle parole che ci hai dedicato.

Siamo davvero felici di sapere che la tua esperienza con noi sia stata positiva. La soddisfazione dei nostri clienti è la nostra priorità e feedback come il tuo ci motivano a fare sempre meglio.

Speriamo di poterti accogliere nuovamente presto!

Un caro saluto,
CRISTIANZEROTRE.

Oceniono na 5 z 5

Consigliato !

Spedizione veloce, scarpe ben fatte, comode e bellissime

16 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Gentile Cliente,

ti ringraziamo di cuore per la tua recensione a 5 stelle ⭐⭐⭐⭐⭐ e per le belle parole che ci hai dedicato.

Siamo davvero felici di sapere che la tua esperienza con noi sia stata positiva. La soddisfazione dei nostri clienti è la nostra priorità e feedback come il tuo ci motivano a fare sempre meglio.

Saluti,
CRISTIANZEROTRE Team.

Oceniono na 1 z 5

Ridiculous

Ridiculous. Since a month I wait for them to ship my order. Every time I email them, they lie to me that it's going to ship in the next 1 to 2 days. It never happens. NEVER AGAIN

10 stycznia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

We sincerely regret the negative experience.

On behalf of our entire team, we would like to apologize for the delay in producing and shipping your order.

We are working to improve our processes and prevent similar situations from happening again in the future.

We thank her for her feedback, which is very important to us.

Oceniono na 5 z 5

great Supportteam

I made an Ordner, paid everything and then i realized it was the wrong Size!!!
I was a little in Panic, i wrote an Email, if it was possible to change the size.
Because of Christmas i didn‘t expect to work out , when my shoes arrived in the RIGHT Size I was sueprised and so happy.

I love This Boots🤩
Thank you Cristianzerote

31 grudnia 2025
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We are really happy to hear that his experience with us was positive. The satisfaction of our customers is our priority and comments like his motivate us to always give our best.
Thanks again for the trust!

Team CRISTIANZEROTRE

Oceniono na 1 z 5

Ordine fatto il 13 dicembre

Ordine fatto il 13 dicembre, consegna stimata entro 3/4 giorni. Siamo al 24 dicembre e ancora non hanno neanche spedito il pacco. Dopo aver scritto numerose mail si lamentela, mi hanno risposto dicendomi che avevano problemi di produzione e che avrebbero inviato il mio ordine entro e non oltre il 22 dicembre, cosa che non è stata fatta! Penso sia un qualcosa di assurdo.

13 grudnia 2025
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Ci dispiace leggere della sua insoddisfazione e comprendiamo il disagio causato dal ritardo nella spedizione.

Desideriamo precisare che il ritardo è stato comunicato più volte durante la gestione dell’ordine. Purtroppo, a causa dei giorni festivi intercorrenti, non ci è stato possibile evadere la spedizione nei tempi inizialmente desiderati.

Rimaniamo comunque a disposizione per fornire ulteriore assistenza e per cercare di migliorare la sua esperienza con Cristianzerotre.

Cordiali saluti,
Il team Cristianzerotre

Oceniono na 5 z 5

Mai consegna è stata più veloce

Mai consegna è stata più veloce. spedite il 23.12 arrivate ora 24.12… le scarpe ordinate sono semplicemente favolose. servizio clienti top.

24 grudnia 2025
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

We thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We are really happy to hear that his experience with Cristianzerotre has been positive. The satisfaction of our customers is our priority and its feedback motivates us to continue improving every day.

We always remain available for any need.

A cordial greeting,
The Cristianzerotre team

Oceniono na 5 z 5

Ho acquistato dei pantaloni bellissimi

Ho acquistato dei pantaloni bellissimi. Azienda seria, puntuale e precisa anche con il servizio clienti. Esperienza consigliata 👍

10 grudnia 2025
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Grazie mille per la sua recensione a 5 stelle! ⭐⭐⭐⭐⭐
Siamo davvero felici di sapere che la sua esperienza con noi sia stata positiva. La soddisfazione dei nostri clienti è la nostra priorità e commenti come il suo ci motivano a dare sempre il massimo.
Grazie ancora per la fiducia!

CRISTIANZEROTRE TEAM.

Oceniono na 3 z 5

Expérience et retour

Je ne sais pas quel note mettre. J’avais commandé une première paire, c’était correcte je l’ai reçu en 2 jours même. Mais elle était trop grande, alors je l’ai retourner et en ai recommandé une autre, qui elle aussi est arrivé en 2 jours. Rien à dire sur la livraison.

Mais le retour ? C’est autre chose. Ça fait maintenant plus de 3 semaines que j’attend mon remboursement pourtant j’ai vu sur l’application de mon expéditeur que la paire est bien arrivée dans leur lieu.

J’envoie des mails, ça me répond pas, je leur donne toute leur preuve que j’ai bien retourner mon colis ça fait que de me demander mon numéro de commande. Je veux juste être remboursé en faite.

Ok une semaine je peux comprendre, mais 3 semaines ?

Je veux simplement me faire rembourser en faite y’a rien de plus simple.

11 grudnia 2025
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

We're sorry that, despite your excellent experience with shipping and delivery times, you only left a negative review after the first delay.
As we've communicated several times via email, to which you always received a reply and notification of the delay, after the discount period, due to a high number of returns, our team experienced delays in verifying the condition of returned items.
We care about our customer satisfaction and will not deny refunds for returns to any of our customers.
Our team will certainly have already processed the refund for your order. Kind regards.

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