CRISTIANZEROTRE Recenzje 

170
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been shopping with Cristianzerotre for a few years now and they have never disappointed! Shipping is fast and if I ever had to do a return the process has been smooth. I just recently had to do... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

acquisto fatto il 14/02 e ricevute il 24/02, questo è l'unico motivo per cui le stelle sono 4 e non 5. Qualità percepita delle scarpe molto alta, sono rimasto ben impressionato... suggerisco sol... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

nach meiner berichtigten Bewertung im Februar habe ich weiter bei diesem Unternehmen bestellt. Die letzten gekauften Schuhe sind bemalt, leider habe ich nach 3-maligem Tragen festgestellt, dass die... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I had a terrible experience. They shipped me $245 used shoes with a cigarette butt inside the box.

Informacje dotyczące firmy

  1. Sklep z butami

Napisane przez firmę

Italian Brand. CRISTIANZEROTRE. Sneakers, clothing, accessories and more..


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

170 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(170)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 45

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Absolutely terrible company i ordered…

Absolutely terrible company i ordered my shoes on the 8th of October and they still havent even been shipped ive tried to reach out and they keep telling me 1-2 days which is a lie because they still havent turned up its a scam and im starting to think my shoes are never going to arrive !

8 października 2026
Opinia niezależna
Oceniono na 5 z 5

Top Notch Customer Service

I have been shopping with Cristianzerotre for a few years now and they have never disappointed! Shipping is fast and if I ever had to do a return the process has been smooth. I just recently had to do a return for a bigger size and the customer service Andrea displayed was top notch. I truly appreciate great customer service.

28 września 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Dear Customer,

We sincerely thank her for taking the time to share her experience and for giving us a 5-star review.

We are really happy that our service met his expectations. His appreciation is a great motivation for our entire team and encourages us to continue to offer the highest quality and attention to our customers.

It will be a pleasure to welcome her back in the future. For any need, we always remain at his disposal.

Thanks again for your trust and see you soon!

Oceniono na 1 z 5

Never followed through

I lost my shoes at work and they were gone the next day. I had a $19.90 discount that brought the price down to $179.10. I reached out in August 2026 I wrote an email and all i got was a sorry back and no follow up just “well send the coupon later” I bought these shoes not even a year ago Now they're charging $245 for the same shoes. They offered a discount code but never sent it and just said they'd get back to me and never did. How can the company improve? Actually follow through on their promises and give customers what they're owed instead of leaving us hanging.

20 sierpnia 2026
Opinia niezależna
Oceniono na 4 z 5

I ordered the wrong size and once I…

I ordered the wrong size and once I contacted customer service, they replied quick and fixed it right away

18 września 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Thank you so much for your review!

We are pleased that our Customer Service team was able to assist you quickly and resolve the sizing issue immediately.

We really appreciate your feedback and trust in our brand.

Oceniono na 1 z 5

I never received my package and have…

I never received my package and have been emailing the company about this since July. At first, we were in contact, but they eventually stopped responding completely.

I still have no package, no solution, and no proper explanation. It’s extremely frustrating to be left without any response after trying to resolve the issue for months.

Very disappointing customer service. I expected them to at least communicate and provide a solution.

8 września 2026
Opinia niezależna
Oceniono na 5 z 5

Acquisto fantastico

Acquisto fantastico, non solo nel prodotto scelto, nel mio caso Calipso 300, stupende, ben fatte e di ottima qualità, ma la consegna, considerato il periodo di ferie, è stata più che veloce. CRISTIANZEROTRE Top

25 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

come voto d’ho 5 stelle perché la…

come voto d’ho 5 stelle perché la spedizione è stata molto rapida e accurata. Ho ordinato le scarpe ieri mattina e mi sono arrivate oggi pomeriggio e sono pazzesche. le consiglio assolutamente!!!!!!

12 sierpnia 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Dear Customer,

We sincerely thank her for taking the time to share her experience and for giving us a 5-star review.

We are really happy that our service met his expectations. His appreciation is a great motivation for our entire team and encourages us to continue to offer the highest quality and attention to our customers.

It will be a pleasure to welcome her back in the future. For any need, we always remain at his disposal.

Thanks again for your trust and see you soon!

Kind regards,

Oceniono na 1 z 5

Ho acquistato un paio di scarpe nel…

Ho acquistato un paio di scarpe nel mese di maggio al costo di 168 euro...mia figlia ha tardato a indossarle e comunque oggi 3 di agosto ho lavato le scarpe a mano ma i lacci ( belli ma particolari e introvabili perche' ho gia visto su altri siti) si sono rovinati nonostante la mia attenzione...ho chiesto un paio di lacci di ricambio..li avrei pure pagati ma la politica di assistenza mi dice ch non possono prendere richieste di sostituzione o reso otre i 22giorni dall ' acquisto...fine

3 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Sono davvero soddisfatta

Sono davvero soddisfatta. Il servizio clienti è rapido ed esaustivo, le scarpe sono persino più belle che in foto: una qualità che non si trova facilmente e un design iper trendy che coniuga bellezza estetica e comodità.
Eccezionali. Ne prenderò altre!

31 lipca 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Gentile Cliente,

la ringraziamo di cuore per aver dedicato del tempo a condividere la sua esperienza e per averci assegnato una recensione a 5 stelle.

Siamo davvero felici che il nostro servizio abbia soddisfatto le sue aspettative. Il suo apprezzamento è una grande motivazione per tutto il nostro team e ci incoraggia a continuare a offrire il massimo della qualità e dell'attenzione ai nostri clienti.

Sarà un piacere accoglierla nuovamente in futuro. Per qualsiasi necessità, restiamo sempre a sua disposizione.

Grazie ancora per la fiducia e a presto!

Cordiali saluti,

Oceniono na 1 z 5

etwas Licht und viel Schatten

nach meiner berichtigten Bewertung im Februar habe ich weiter bei diesem Unternehmen bestellt. Die letzten gekauften Schuhe sind bemalt, leider habe ich nach 3-maligem Tragen festgestellt, dass die Farbe einfach so abblättert. Die Schuhe sehen dadurch „rottig“ aus, kann man so nicht mehr tragen - schade, dass man hier kein Foto reinstellen kann.
Auf meine Email mit der Bitte um Hilfe, ob man die Farbe irgendwie fixieren kann, bzw. auf einen kleinen Preisnachlass wurde mir mitgeteilt, dass ich durch falsches Waschen das selbst verschuldet hätte und nach 22 Tagen eh nichts mehr für mich getan wird. Ziemlich freche Aussage!
Das war‘s dann wohl endgültig mit Cristian Zerotre für mich, für diese hohen Preise kann man einwandfreie Ware erwarten, zumindest Hilfe bei fehlerhafter Ware.

29 lipca 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Dear customer,

We are totally amazed by the review made.

The order is the item you claimed is from April:

- Delivered precisely on April 13th.

Our return policy states that:
The item must not be (Worn,Washed or tampered with).

You have made a complaint after 3 months of delivery after several uses of the item and washing not recommended.

We are sorry for your bad experience, but we do not accept replacement per item worn is used.

We remain available for any further information and clarification.

Oceniono na 5 z 5

TUTTO PERFETTO

La qualità delle scarpe è a dir poco ECCEZIONALE.
Mi sono trovato benissimo non solo con il prodotto acquistato quanto con l’assistenza clienti, sempre pronta a qualsiasi informazione.

10 lipca 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Gentile Cliente,

la ringraziamo di cuore per aver dedicato del tempo a condividere la sua esperienza e per averci assegnato una recensione a 5 stelle.

Siamo davvero felici che il nostro servizio abbia soddisfatto le sue aspettative. Il suo apprezzamento è una grande motivazione per tutto il nostro team e ci incoraggia a continuare a offrire il massimo della qualità e dell'attenzione ai nostri clienti.

Sarà un piacere accoglierla nuovamente in futuro. Per qualsiasi necessità, restiamo sempre a sua disposizione.

Grazie ancora per la fiducia e a presto!

Oceniono na 1 z 5

Katastrophaler Kundenservice

Katastrophaler Kundenservice - Besser gasagt gar keinen Kundenservice! Niemand ist erreichbar - über Wochen! Letztendlich Mahnungen und für die Ware bezahlt, die beim Zoll feststeckt, da der Händler nich aktiv wurde.

18 maja 2026
Opinia niezależna
Oceniono na 2 z 5

Dopo pochissimi utilizzi la pelle delle…

Dopo pochissimi utilizzi la pelle delle scarpe sneachers bianche e rosa si è spellata rendendo le scarpe nuove come vecchie e usurate

12 maja 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Ciao Debora,

Ci dispiace molto per quanto accaduto e comprendiamo la sua delusione. Le nostre scarpe sono pensate per garantire qualità e durata, per questo il problema che descrive non rispecchia i nostri standard.

La invitiamo a contattarci privatamente inviando alcune foto del prodotto e il numero dell’ordine, così da poter verificare il caso e trovare rapidamente una soluzione adeguata.

Oceniono na 2 z 5

Wont answer

I ordered a pair of boots that are a bit too tight, and i asked for a return the same day they arrived.
They take a lot of time on replying to reply any mailsand the return request. But they finally did it.

9 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible customer service!!!

Absolutely horrible customer service. I purchased shoes through them. I got them and they were too small. Seems like a simple return right? Wrong. Despite me literally having the box sitting right next to me, according to the returns portal I cannot initiate a return because in their system the order hasn’t come up as delivered. I’ve tried 4 times now to contact this company including reaching out via social media, no answer. Checked my spam page to see if maybe I missed an email? Nothing On their website it says that after 15 days I can’t return them, that deadline is approaching faster and faster and it looks like I’ll be stuck with these shoes. How is it that it’s easy to buy the shoes but when it comes to returning it suddenly there’s no answers or service, please be weary buying from this company

15 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Kundendienst

Der Kundendienst ist absolut unerreichbar. Auf E-Mail Anfragen wird gar nicht reagiert. Andere Kontakt-Möglichkeiten gibt es nicht. Die Preise der Schuhe sind enorm und die Qualität dafür umso tiefer. Garantiefall kann man hier knicken.

10 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Shoes came fast and the material is not…

Shoes came fast and the material is not cheap. So happy I decided to go with these instead of another brand. Definitely will purchase another pair. I’m so excited !!!

11 marca 2026
Opinia niezależna
Logo CRISTIANZEROTRE

Odpowiedź od CRISTIANZEROTRE

Dear Customer,

We thank you so much for your 5-star review ⭐⭐⭐⭐⭐

We are really happy to hear that your experience with us has been positive. Our customer satisfaction is our priority and feedback like yours motivates us to always do better.

We hope to welcome you back soon!

A dear greeting,
The CRISTIANZEROTRE team

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