We needed a new minisplit for our living room. The one we had finally ran its course. We researched a lot of different options but ultimately landed on the Cozeware 18,000 btu with heat option. Fai... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So far their customer service is excellent like the others are saying. Ordered yesterday and it's shipping out today. Their customer service emailed me back very promptly with good information.... Zobacz więcej
Reakcja na opinię
I liked the price point, I liked the delivery time. Directions were not clear. Customer support seems good. My product arrived with a defect and still in process of have it resolved. Parts should have... Zobacz więcej
Reakcja na opinię
First I want to say the unit it’s self works fantastic. This was a DIY install and for the most part it went smoothly. My only complaint or suggestion is to just make your own 3/8 copper line, the one... Zobacz więcej
Reakcja na opinię
4,3
Doskonała
97 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Mini installation
My a/c guy had a smooth build. Unit works great and wife is happy in her new She Shed.
10 maja 2026
Odpowiedź od Cozeware
Hi Jean,
Thanks for sharing this.
We're so glad your A/C guy had a smooth installation and the unit is working great.
Thanks for choosing Cozeware. We're here if you ever need anything:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Cozeware Visio 12K
Only been running for right at a week. So far so good. Package was undamaged and price was good. All parts seem adequate. Flare fittings all looked good, and the rest of the install was smooth. Works as advertised.
8 maja 2026
Odpowiedź od Cozeware
Hi Bryan,
Thank you for your feedback—we're truly happy to hear that our product has met your satisfaction!
So glad the Visio 12K is working as advertised. Please keep us posted as you continue using it, and don't hesitate to reach out if anything comes up:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
If my husband is satisfied with your…
If my husband is satisfied with your product then it’s exactly what you said it would be.
7 maja 2026
Odpowiedź od Cozeware
Hi Sharlen,
That means the world to us. Thank you for trusting Cozeware—and we're so glad your husband is happy with the product.
If anything comes up, we're just a click away:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
We ordered our new unit on a Tuesday…
We ordered our new unit on a Tuesday afternoon, the unit arrived in two boxes the very next day. Installation was very clear. Plenty of videos to help with the process. The unit works very well and we plan to purchase another unit for our converted garage which is now living space.
6 maja 2026
Odpowiedź od Cozeware
Hi Pina,
Thank you for this wonderful feedback! We're thrilled to hear your unit arrived so quickly, and it's working perfectly.
We look forward to helping you with the next unit for your garage conversion—just let us know when you're ready!
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
They sent unit fast as promised and was…
They sent unit fast as promised and was easy to install . The price was perfect
21 kwietnia 2026
Odpowiedź od Cozeware
Hi Mike,
Thanks for taking the time to share your experience. it means a lot.
Got questions later? You know where to find us:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
They are taking care of an issue with a…
They are taking care of an issue with a damaged piece on the unit and I’m very happy with the customer service I’m receiving.
27 kwietnia 2026
Odpowiedź od Cozeware
Hi Danny,
Thank you for your kind words!
If you need anything further during the installation or setup, please don't hesitate to reach out:
https://www.cozeware.com/help
Thanks again for choosing Cozeware!
Best regards,
Cozeware Customer Service Team
Shipment arrived quickly
Shipment arrived quickly, Federal Express had a weather related delay in route, but it delivered before the stated delivery date.
26 kwietnia 2026
Odpowiedź od Cozeware
Hi Tim,
Thanks for sharing your experience. Even with a weather-related delay, we're glad to hear FedEx still got your order to you before the expected delivery date.
Appreciate your patience and understanding—and thank you for choosing Cozeware.
If you have any questions during setup, feel free to reach out:
https://www.cozeware.com/help
Cozeware Customer Service Team
Shipping list indicated a warranty card was shipped but was not.
Shipping list indicated a warranty card was included with the unit, but was not. Lot of double talk from a human agent who told me there is no such thing. Trying to get a document - of any kind - with warranty information for the unit I purchased.
2 maja 2026
Opinia niezależna
Easy setup
Easy setup, the only 2 things I had to buy is the bracket to mount the outside unit on, and the surge protector for the board, it wasn't recommended, but I installed it for peace of mind
24 kwietnia 2026
Odpowiedź od Cozeware
Hi Richard,
Thanks for sharing your experience.
We're glad the rest of the setup was easy for you. If anything else comes up, we're here to help:
https://www.cozeware.com/help
Thanks again for choosing Cozeware!
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Brent,
Thank you for your review and for choosing Cozeware.
Our outdoor unit comes precharged with refrigerant for the specified line set length. Once your lines are connected and vacuumed properly, simply open the valves to release the refrigerant.
If you have any questions during installation or about the unit itself, please reach out anytime:
https://www.cozeware.com/help
Thanks again for your honest feedback!
Cozeware Customer Service Team
I received all products On Time
I received all products On Time, as promised all parts were available. Installation was very simple, even though I got a heating air man to run a vacuum and hook up my refrigerant lines. I am very, very happy so far with the results.
16 kwietnia 2026
Odpowiedź od Cozeware
Hi Jimmy,
So glad to hear you're very, very happy! Thanks for sharing your experience and for trusting Cozeware.
If you ever need help down the road, feel free to reach out via:
https://www.cozeware.com/help
Cozeware Customer Service Team
Excellent product simple to install…
Excellent product simple to install very nice design and quality I’m happy overall
9 kwietnia 2026
Odpowiedź od Cozeware
Hi Ruben,
Thanks so much for your kind words! We’re thrilled you love the quality.
If you ever need help down the road, feel free to reach out via:
https://www.cozeware.com/help
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Seth,
Thanks so much—we’re glad the process and install were easy for you!
Cozeware Customer Service Team
Fast response when I had questions
Fast response when I had questions. Haven’t put the unit in yet. Hopefully in the next couple of weeks. Costumer service was great
7 kwietnia 2026
Odpowiedź od Cozeware
Hi Mike,
Thanks so much for your wonderful feedback! We’re happy to hear you had a great experience with our customer service—and we appreciate you sharing it with us.
If you have any questions when you install the unit, feel free to reach out via:
https://www.cozeware.com/help
Thank you!
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Jeff,
Thanks so much for your amazing feedback on our AC unit! We’re thrilled to hear you’re happy with it, and we really appreciate you taking the time to share your experience with others.
If you have any other inquiries, please feel free to contact us via
: https://www.cozeware.com/help
Thank you!
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Roland,
Thank you for the kind words about the shipping and installation! It’s great to know everything worked smoothly for you. We look forward to serving you again in the future!
Cozeware Customer Service Team
Great units easy to install Work as…
Great units easy to install Work as they should. I bought one installed. It made sure it was good and then I bought three more only issue I have is they didn’t disclose an international service assessment fee but other than that, they’re great units would definitely buy them again
27 marca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.