We needed a new minisplit for our living room. The one we had finally ran its course. We researched a lot of different options but ultimately landed on the Cozeware 18,000 btu with heat option. Fai... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So far their customer service is excellent like the others are saying. Ordered yesterday and it's shipping out today. Their customer service emailed me back very promptly with good information.... Zobacz więcej
Reakcja na opinię
I liked the price point, I liked the delivery time. Directions were not clear. Customer support seems good. My product arrived with a defect and still in process of have it resolved. Parts should have... Zobacz więcej
Reakcja na opinię
First I want to say the unit it’s self works fantastic. This was a DIY install and for the most part it went smoothly. My only complaint or suggestion is to just make your own 3/8 copper line, the one... Zobacz więcej
Reakcja na opinię
4,3
Doskonała
97 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Cozeware
Hi Perry,
Thank you for the kind words. We really appreciate you taking the time to share.
If you ever need anything down the road, we're always here:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Arrived in 2 shipments
Arrived in 2 shipments, both timely and met with delivery times given.
24 czerwca 2026
Odpowiedź od Cozeware
Hi Bobby,
Timely deliveries, even in two separate shipments — appreciate you calling that out. We know waiting for multiple boxes isn't always ideal, so we're glad it all came through as promised.
Thanks for choosing Cozeware!
Best regards,
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Alan,
Thanks for the great feedback!
If anything ever comes up, feel free to reach out:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Fast and efficient
The company delivered my package quickly and efficiently. The price was great too.
24 czerwca 2026
Odpowiedź od Cozeware
Hi Kathy,
Thanks for sharing your experience. Enjoy your new unit!
Best regards,
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Skip,
Thanks for the feedback.
Glad the rest of the hookup was a breeze. If you have any technical questions down the road, feel free to reach out:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Robert,
Thanks for the feedback.
You're absolutely right: copper lines are soft and can kink easily if bent too sharply or without proper support.
If you or any DIY installers need guidance on line set handling, our support team can walk you through the best practices:
https://www.cozeware.com/help
Thanks again for sharing your honest experience.
Best regards,
Cozeware Customer Service Team
The purchase and very fast shipping
The purchase and very fast shipping.
I still have not installed the unit yet.
Stay tuned.
11 czerwca 2026
Odpowiedź od Cozeware
Hi Greg,
Thanks for the feedback! Glad to hear the purchase and shipping were quick and smooth.
When you do get it set up, we'd love to hear how it goes. We'll be here!
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Horrible customer service
Horrible customer service, my landlord didn’t approve the installation and they refuse to take it back, didn’t even open the package,
10 czerwca 2026
This is not diy and a waste of money
This is not diy . Had to pay an ac company $350 to connect the lines because they needed to be vacuumed and the average diy’r can not do it. You either have to spend a few hundred dollars to buy a vacuum and another $35 to buy an adapter to connect it. If I knew it wasn’t a true diy project I would have never bought it . For the $800 total I paid I would have spent another couple hundred dollars and bought a Mr. Cool . Plus this is in a 12x24 very well insulated building and it won’t get the temperature lower than 85° when it’s 92° outside. This is a complete waste of money and an utterly disappointment.
7 czerwca 2026
Easy hook up
6 czerwca 2026
Odpowiedź od Cozeware
Hi mike,
That's what we love to hear. Thanks for the feedback!
Enjoy your unit, and we're here if you ever need anything:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Very easy install
Very easy install. Fast shipping with no damage and this thing performs perfectly. Will be purchasing two more in the near future. Price is fair for the 115v.
27 maja 2026
Odpowiedź od Cozeware
Hi Danny,
Thanks so much for the fantastic feedback. We can't wait to help you outfit whatever spaces you have in mind next.
If you have any questions when you're ready for those next two units, we're right here:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Perfect product ,deliveryand prive
2 czerwca 2026
Odpowiedź od Cozeware
Hi Benny ,
Thanks for the great review! Enjoy your unit, and we're here if you ever need anything:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
The 12,000 btu unit that I bought for…
The 12,000 btu unit that I bought for my garage is working wonderful. Great product thanks.
Bob Pound
28 maja 2026
Odpowiedź od Cozeware
Hi Bob,
Thanks so much for the great feedback!
We're thrilled to hear your 12,000 BTU unit is working wonderfully in the garage.
Enjoy the comfort, and let us know if you ever need anything:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi James,
Thanks for sharing your experience and for choosing Cozeware.
If anything ever comes up, feel free to reach out:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Very good price for the 12000 btu unit
Very good price for the 12000 btu unit. Works very well so far.
26 maja 2026
Odpowiedź od Cozeware
Hi Terry,
Thanks for sharing your experience with the 12000 BTU unit. Hope it keeps you comfortable for a long time!
If you ever have any questions, feel free to reach out:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
The price was perfect delivered on time.
19 maja 2026
Odpowiedź od Cozeware
Hi Peter,
Perfect price + on-time delivery = happy customer. That's what we like to see!
Thanks for letting us know you had a great experience. Enjoy your new unit!
Best regards,
Cozeware Customer Service Team
All the online videos made it very easy…
All the online videos made it very easy to install. Everything works as advertised and I hope it lasts a long while. Going to purchase another one so send me a special promo code for a returning customer and ill give you 6 stars :)
11 maja 2026
Odpowiedź od Cozeware
Hi John,
Thank you for the incredible feedback and for wanting to give us 6 stars!
While we can't post a promo code here, we'd love to take care of you personally for being a loyal customer. Please reach out to us directly via the link below.
Contact us here: https://www.cozeware.com/help
We look forward to seeing you again!
Best regards,
Cozeware Customer Service Team
Odpowiedź od Cozeware
Hi Tom,
Thank you! Being both professional AND human means the world to us .
We're so glad you had a great experience. Don't hesitate to reach out anytime.
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Just installed the ac unit I’m pretty…
Just installed the ac unit I’m pretty handy so it was easy for my first time. Only problem I have was that the manual is somewhat misguided. The gauge wiring is indicated for the internal parts of the AC not for the external so keep that in mind. Also the service port for the low pressure gauge states it’s a half an inch when in fact it’s 5/16 “ I almost broke the valve trying to fully screw in the adapter to the service port.
10 maja 2026
Odpowiedź od Cozeware
Hi Ray,
Thanks for your feedback—we're glad you're happy with the product.
We're sorry for the delay and are working to get faster. Please feel free to reach out if we can help with anything:
https://www.cozeware.com/help
Best regards,
Cozeware Customer Service Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.