I am a raw feeder and saw a van driving through my locality so thought I would give this company a try. I was extremely pleased with my first experience and order. Struggled to order online (due t... Zobacz więcej
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Cotswold Raw has the best customer service I’ve ever seen! Millie was super patient with us whilst we sorted out payment today and was really informative regarding any questions we had! We had a probl... Zobacz więcej
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Excellent on line service .My first time ordering Cotswold on line .,Brilliant service came within 2 days of ordering.I could track my order .When it arrived all the packages of food were still froz... Zobacz więcej
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Delivery has recently been delayed by a day for the last few drop offs it’s still just about frozen but not ideal. Also difficulty tweaking your subscription - not an easy to use interface and require... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z karmą dla zwierząt
- Mrożonki
- Producent mrożonek
- Producent żywności
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- Sklep zoologiczny
Napisane przez firmę
Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of The Grocer New Pet Product 2017 and PetQuip - Pet Product Innovation Award 2016. Officially achieved certification under UK Pet Food’s Raw Standard Scheme, the new industry leading standard for raw pet food safety and quality in the U.K. This achievement is a testament to our commitment to providing the very best for our customers. Paired with our incredible 97% rating on All About Dog Food, you can be confident that you’re feeding the very best!
Cotswold RAW
Napisane przez firmę
- Striving for better pet nutrition.
- Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of PetQuip - Pet Product Innovation Award 2016
Dane kontaktowe
Unit 2 Bourton Industrial Park, GL54 2HQ, Bourton on the Water, Zjednoczone Królestwo
- 01386426335
- sales@cotswoldraw.com
- www.cotswoldraw.com
4,7
Doskonała
2 tys. recenzji
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Outstanding customer service & great…
Outstanding customer service & great product, unreservedly recommended by Noo the dog. X
3 sierpnia 2026
Odpowiedź od Cotswold RAW
Thank you very much for your feedback Shaun, we value all feedback received and are delighted to hear that not only Noo is happy with our food but you are happy with our services too.
Have a great weekend.
Kind Regards
Cotswold Raw Ltd
Be aware
I have been feeding my spaniel Cotswold Raw from a pup(year and half),recently I decided to take up the subscription rather than going to the pet shop,my first order arrived defrosted,this order was re sent to me but in polesterine boxes as it was not adequately packaged to keep it frozen(I did request the boxes for subsequent orders).
I received email saying my next order was being prepared and would be sent between mon to Thursday,no other emails arrived,the order got delivered on the Friday pm but I was not told it was being delivered nor was I informed that it had been delivered (order was left outside of the house) I subsequently found it the next morning but by than it was defrosted,the order was not packaged in polesterine boxes as requested previously, I have contacted Cotswold Raw and waiting response.
As a result of this experience I have now cancelled my subscription as I think the delivery and packaging is not adequate for raw food,it has made me concerned about continuing to feed my dog Cotswold raw,there has been times even prior to this experience that my dog didn’t touch the food,this experience has made me question how much of the food delivered to the vet store was defrosted and re-frosted!! Could this explain why my dog at times would refuse to eat it after smelling it!!
I am now actively looking for another brand
15 sierpnia 2026
Opinia niezależna
Odpowiedź od Cotswold RAW
Good afternoon Afsoneh,
Thank you for your feedback, please accept our sincere apologies that you have received issues with your recent orders from us.
Having looked into this, I can see after the issue with your first delivery, a replacement order was sent which I understand arrived safely.
I can see that your second order was processed and delivered via our own van 2 days after generating. Unfortunately, there was an error on our part as the shipping notification was not actioned to advise you of the expected delivery. I apologize for this mistake and have raised with our Bookings office to make sure that all orders are shipped.
Following your conversation with our Customer Service Manager, a replacement order has been scheduled for delivery tomorrow and a collection of the received goods. A note has also been added to your account to use polystyrene boxes on future orders as per your request.
Once again, we apologize for the disappointment and inconvenience this has caused.
Kind Regards
Cotswold Raw Ltd
Food is really good and only food we've…
Food is really good and only food we've found that suits our Cocker Spaniel's sensitive digestion.
Only reason for not giving it 5 stars is that, at present, subscriptions cannot be amended; otherwise subscription service works very well.
3 lipca 2026
Odpowiedź od Cotswold RAW
Thank you for your feedback Nick regarding our Subscription Service, your comments have been passed on. We are pleased to hear our food is suited to your dog's sensitive digestion and we hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
Great food our dogs love it looks good…
Great food our dogs love it looks good with plenty of Chicken and veg thank you.
30 lipca 2026
Odpowiedź od Cotswold RAW
Good afternoon Margaret,
Thank you for taking the time to leave us feedback, we are delighted to hear your dogs are loving our food. We hope to see you again soon.
Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Can not fault this company
Can not fault this company , I had a delivery and had a problem with my order, rang customer services and the lady I spoke too was amazing dealt with my problem and quickly sent out a whole new order. The quality of this food is excellent and would definitely recommend it . 5* from my boy Rocky ..
27 lipca 2026
Odpowiedź od Cotswold RAW
Thank you for taking the time to leave us valuable feedback, I am pleased to hear that our Customer Service Team were able to help promptly with your delivery issue. We appreciate Rocky's 5 star review.
Have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Easy and convenient to order
Easy and convenient to order, dogs love it. Reliable service!
4 sierpnia 2026
Odpowiedź od Cotswold RAW
Thank you for your feedback, we are pleased to hear your dogs love our food and you can depend our services. Hope you have a lovely weekend.
Kind Regards
Cotswold Raw Ltd
Our Woody loves Cotsworld RAW
Our Woody loves Cotsworld RAW! After a few years of him being on Butternut box we decided to change to Raw food due to his coat being very dry and him not being able to put on or hold any weight. As a very active spaniel, this is a great option for him! The sales team are super helpful and very responsive! It was the best decision we might change over to Cotswold RAW he’s been eating raw since June 2025 and it’s the best decision we made it’s really made a difference to his weight and his coat and it’s a great product.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Cotswold RAW
Good afternoon Rosie,
We are so pleased to hear Woody is enjoying our food and you have noticed a difference with his weight and coat. Our Customer Service team is always happy to help.
We hope to see you and Woody again soon.
Kind Regards
Cotswold Raw Ltd
My dog Darcy has been on Cotswold raw…
My dog Darcy has been on Cotswold raw food since he was a puppy.He is extremely healthy with a shiny coat and thoroughly enjoys this food.
The quality is excellent and the customer service amazing.I cannot praise this company enough.
24 lipca 2026
Odpowiedź od Cotswold RAW
Thank you very much for your feedback and continued custom Connie. We are delighted to hear Darcy is thriving on our food.
Kind Regards
Cotswold Raw Ltd
Extremely helpful when I need to call…
Extremely helpful when I need to call them delivery’s always on time cannot fault them at all
26 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you very much Steve for taking the time to leave us feedback. Our Customer Service team is always ready to help. Have a lovely evening.
Kind Regards
Cotswold Raw Ltd
A great product
A great product. My dog is both gluten intolerant and has a farmed protein allergy (from farmed meats). As soon as I put him on the Wild range, he was sorted & he absolutely loves his food. There is very little waste comes out the other side too, and I’m glad to say it’s firmed him up a treat! Don’t hesitate to get your pooch on this stuff.
23 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you Rob for taking the time to review our products, so great to hear that Wilf is getting on well with the switch. Thank you for the recommendation too - we really appreciate that. Have a great week too. Best wishes CR
Best food to buy for your dog .
Best food to buy for your dog .
My french bulldog loves the beef and tripe and the chicken raw food .
The dog treats are unreal
16 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you so much for taking the time to review our products and service. So great to hear Arlo is getting on so well with it. Have a lovely week ahead. Best wishes CR
Great product and friendship helpful…
Great product and friendship helpful customer service. Only suggestion is to give a 3 week option for the subscription
13 lipca 2026
Odpowiedź od Cotswold RAW
Thank you Sara for taking the time to review the food and service. Glad to hear the food is going down so well with Hondo. Appreciate the feedback on the subscription service, we will pass that on. Have a great week. Best wishes CR
Very efficient service and dogs enjoy…
Very efficient service and dogs enjoy the oroduct
6 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you Kate for taking the time to review our products and service. So pleased to hear the food is going down so well with the dogs. Have a great week and thank you. Best wishes CR
Odpowiedź od Cotswold RAW
Thank you so much Christine for taking the time to review our products and service. Lovely to hear the food is going down so well with Bodhi + Elodie. Have a great week ahead. Best wishes CR
Great quality
Great quality - our fussy dog tried many others and this is the only one he'd gob down
Easy online shopping and reliable delivery
1 lipca 2026
Odpowiedź od Cotswold RAW
Thank you for taking the time to review our products and service. So pleased the food has gone down so well with Hugo. Have a lovely rest of your week. Best wishes CR
Dogs love it but couple of improvements could be made
Delivery has recently been delayed by a day for the last few drop offs it’s still just about frozen but not ideal. Also difficulty tweaking your subscription - not an easy to use interface and requires calling them up to try and tweak. Product is great though but could do with improving the subscription model
3 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you Bryn for taking the time to review our products and service. Glad the food is going down so well and we take on board the feedback regarding the subscription amendments. Thank you and have a good end to your week. Best wishes CR
Very happy with the product and…
Very happy with the product and delivery was very quick, very pleasant driver x
29 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you Tracy for taking the time to review our products and service. So pleased that your first order went down so well. Have a great week. Very best wishes CR
Our new puppy loves CotswoldRaw and she…
Our new puppy loves CotswoldRaw and she is growing at a a great rate.
Her health is excellent.
1 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you Antony, lovely to hear that the food has gone down so well with Viola. Great to hear that she is growing up so well, and so fast. Have a great week. Best wishes CR
Very quick delivery.
28 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you Debra for taking the time to review our products and service. We are so pleased the order was received in such a timely manner and has gone down well. Have a great week. Best wishes CR
Always very accommodating …
Always very accommodating when I need to rearrange / push back subscription and delivery. Food always great quality, my lab loves it! Delivery staff very friendly, only downside is when they outsource delivery to lesser quality driven couriers!!
24 czerwca 2026
Odpowiedź od Cotswold RAW
Thank you Fiona for taking the time to review our products and service. So pleased the food is going down so well with Rosa. Thank you for the feedback on the delivery drivers too. We should be using our vehicles for the vast majority of your orders. Kind regards CR
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