We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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we were kept informed of the progress of our order at all times. The delivery was on time and the two guys who delivered it, did so with respect and speed. They unpacked and built our units in the pla... Zobacz więcej
All the team in Chelmsford were very helpful and patient as we went through our decision-making process. We were buying two sofas, two armchairs, and some sideboards so getting it right was importan... Zobacz więcej
Dean and Emmanuel delivered our bedroom furniture from the Cotswold Company. Dean was very polite, introducing himself and asking for details of where we wanted the furniture to be taken in our house... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Napisane przez firmę
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Dane kontaktowe
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, Zjednoczone Królestwo
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
4,7
Doskonała
32 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very bad experience with deliveries to…
Very bad experience with deliveries to Northern Ireland but last order was much better and wasnt damaged !
27 sierpnia 2026
Odpowiedź od The Cotswold Company
Good morning Mark,
Thank you for your feedback, and we're really glad to hear your most recent order arrived safely and in good condition. We're sorry to hear that previous deliveries to Northern Ireland fell short of that standard; that's not the experience we want for our customers. We've raised this with our Logistics Team to investigate further and help make sure deliveries continue to improve. Thanks again for letting us know, and for your patience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Best delivery drivers ever encountered
Ryan and Chris couldn’t have been better. No rushing at all took their time mad sure I was happy. 5 star, hoping I always get both of them delivering our stuff from now on.
3 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Shaun Dennis,
We're so pleased to hear about your positive experience with our delivery team. It's wonderful to know they took their time and ensured your satisfaction. We truly appreciate your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Christina offered help to choose a…
Christina offered help to choose a sofa. The help felt as if it was without obligation. Excellent service. Multiple sofas offered. Great Product knowledge. Showed different depths of seats and sofa sizes. No judgement in looking for vegan materials.
The store is a great place to try the sofas and swatches were available to take home
3 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Thomas,
We are so pleased to hear you had such a positive experience while choosing a sofa. It's wonderful to know our team provided excellent service, product knowledge, and a comfortable, judgment-free environment. We're also glad you found our store a great place to try out sofas and take swatches home.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Large two seater sofa
Large two seater sofa - Hurley Range
We purchased two sofas from the Cotswold Company, using the express sofa option, so we could obtain the sofas quickly.
The products are manufactured to a high standard, and we are pleased with the workmanship and quality of the material. We have had them in our living room for two weeks now, and they have become an excellent addition to our home.
The only other comment is that upon delivery, we were not expecting the sofas to emit such a strong odour, caused by the treatment needed from the fire retardant chemicals used. It is only after two weeks, that the de-gassing has sufficiently reduced, that the odour is now hardly discernible.
We understand the importance of safety, and because we purchased two sofas, for the one room, it was more apparent of the treatment, which we managed via ventilation and the use of charcoal.
Overall, we are pleased with the design, comfort and quality of the furniture.
27 sierpnia 2026
Ross and Gavin were fantastic
Ross and Gavin were fantastic. They were polite, friendly, and professional throughout. They took great care when assembling the furniture and were very mindful while moving around my property. Their attention to detail and respect for my home were much appreciated. They are a real credit to the Cotswold Company.
3 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Jack,
We are so pleased to hear about your positive experience. It's wonderful that our team was polite, friendly, and professional, taking great care with your furniture and respecting your home. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Highly recommend
I was kept informed about the time of delivery and Ryan and Chris who delivered my item could not have been more helpful, they were a credit to the Company.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Ella,
We're so pleased to hear you were kept informed about your delivery. It's wonderful that our delivery team was so helpful and a credit to the company. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent service from start to finish
Excellent service from start to finish. Special thanks to Bryan and Dao for the delivery which went smoothly and efficiently.
2 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Gail Jones,
We're so pleased to hear you had such an excellent experience from start to finish. It's wonderful that our delivery team provided smooth and efficient service. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent delivery service
Excellent delivery service. Kept well informed and Ross and Gavin were very efficient and professional
3 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Nicky Keoghan,
We're so pleased to hear that our delivery service was excellent and that our team was efficient and professional. Thank you for your kind feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
delivered by Ross & Gavin
Chest of drawers delivered by Ross and Gavin. Professional, kind, neat and tidy with all packaging, and moved slowly up the stairs to avoid damaging anything. Very happy with this delivery service
3 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Caroline Angell,
We're so pleased to hear about your positive delivery experience! It's wonderful that our team was professional, kind, and careful with the packaging, ensuring no damage occurred. Thank you for your kind words.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
With regards to the delivery Charlie…
With regards to the delivery Charlie and Kyle J were excellent. Polite and courteous. Very happy.
3 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Adam,
We are so pleased to hear about your positive delivery experience. Thank you for sharing your kind words about our polite and courteous team.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Well made furniture and courteous delivery team
I ordered The Berkley bed and two bedside tables. Very pleased with the quality of the products and have now placed another order for more furniture
The communication was great, keeping me informed of a delivery date and time and giving me options to change if not convenient.
The furniture was delivered by Ian and Mavino who were just great. Phoned me prior to the delivery and arrived on time.
They placed the items in the bedroom and offered to take away the packing.
Mavino explained the warranty of the products and they were both generally well informed as to what they were delivering.
They were both friendly and courteous.
I would not hesitate to recommend the Company and its delivery team
10 czerwca 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Anne Winterson,
We are absolutely delighted to hear how pleased you are with the quality of your new furniture and that you've decided to order from us again. It's wonderful to know that our communication met your expectations and that the delivery experience was so positive. We truly appreciate your kind words about the delivery team and their helpfulness.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Delivery6917853 Tunbridge Wells store - Sofa
Delivery6917853
I was kept in touch with developments.
Sofa lovely.
Ross and Gavin arrived in time. An excellent, friendly and efficient delivery service.
3 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good afternoon Ann Grosso,
We're so pleased to hear you love your new sofa and that you were kept informed about your delivery. It's wonderful to know our delivery team provided an excellent, friendly, and efficient service!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Fast delivery
Fast delivery. Gary and Jake negotiated a difficult turn on the stairs to get the furniture upstairs and didn’t leave a scratch. So polite for 07.45 hrs, and apparently they started at 0500hrs ( there’s only one 5 o’clock in my house and that’s dinner time). Whatever you’re paying them it’s not enough! Cracking job Cotswolds, I’ll be back!
3 września 2026
Opinia niezależna
ROSS AND GAVIN ARRIVED ON TIME
ROSS AND GAVIN ARRIVED ON TIME. WERE EFFICIENT, POLITE AND A CREDIT TO YOUR COMPANY.
3 września 2026
Opinia niezależna
Good quality product
Good quality product. Delivered as promised. Couriers were prompt, helpful and efficient.
26 sierpnia 2026
Excellent customer service
26 sierpnia 2026
Always epic customer service from The Cotswold Company
Always great customer service from choosing an item and any queries, right through to delivery and assembly. Ross and Gavin who delivered the wardrobe were excellent. Helpful, put the item together and took all the packaging, and made sure i knew where the instructions were in case i needed them.
Would say to make sure that you have Cotswold Company to deliver and assemble as previously I ordered from Cotswold Company and the delivery was from BJS and they made a mess,left packaging and didn’t build the item because they said there were no screws then didnt want to take the pieces.
Cotswold Compsny though have been really really helpful with every order I have made in the last 5 years
2 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning E W,
We are delighted to hear about your consistently positive experiences with us over the past five years. It's wonderful to know that our team, especially the delivery and assembly service, has met your expectations. We appreciate you highlighting the excellent service provided by our delivery team. We also value your feedback regarding previous delivery experiences and are committed to ensuring a smooth process for all our customers.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
First Class Setvice Order number 6961501 and Drivers Nick…
Order number 6961501 and Drivers Nick and Ras
Delivery of our 4 chairs were within the time schedule and the delivery drivers called and advised us 20 mins before they arrived.
They were polite, apologised for the delay and unpacked our chairs carefully and placed them where we suggested.
Overall a very satisfactory delivery - thank you
2 września 2026
Opinia niezależna
Odpowiedź od The Cotswold Company
Good morning Roger Batty,
We appreciate your positive feedback regarding your delivery experience. We are happy to hear that the delivery team provided excellent communication and were polite and careful with your chairs. It's great that the delivery was satisfactory.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Doświadczenie Trustpilot
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