Contactforlenses Recenzje 

163
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered on the Thursday afternoon and sent my contact lens prescription on the Friday. Email following Tuesday to confirm shipping in 1 to 2 days. Were sent on the Thursday as per the 5 business day... Zobacz więcej

Oceniono na 5 z 5

After ordering my contact lenses as a first time customer, I came across some very negative reviews of "contactforlenses" and started to worry about my order, as the delivery took slightly longer than... Zobacz więcej

Oceniono na 5 z 5

Contact lenses arrived very quickly and everything is ok with them. :) I didn't have any problems with contacting the company either. I will definitely come back to this online store in the future.

Oceniono na 5 z 5

I have dealt with Contactforlenses for pretty much all of my contact lens buying lifetime (nearly 6 years) and have never had any issue with them whatsoever. On top of the excellent price breaks and v... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca soczewek kontaktowych

Informacje przekazane przez różne źródła zewnętrzne

Contactforlenses - Save up to 70% on brands like Johnson & Johnson, Acuvue, Focus, Ciba Vision, Freshlook, Bausch and Lomb. Discount contact lenses from UK.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

163 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(163)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Does this company actually exist??

Having placed an order on the 25th of September and reading that the product will be shipped within 3-5 days I have still not had any contact on the 7th of October. I have emailed twice with no response and contacted my bank requesting the transaction be cancelled as I am not sure these people are actually a legitimate business! DO NOT USE!!

7 października 2015
Opinia niezależna
Oceniono na 1 z 5

Blind faith

I have utilised contactforlenses services many times before but this may well be the last time. Ordered my contact lenses 12 days ago, like many reviews I have now read, the lenses have yet to show up and the customer service is non existent.
I have never been more frustrated by an online company,
I just want to be able to see!

2 października 2015
Opinia niezależna
Oceniono na 2 z 5

Delivery time more then 7(!) days for lenses

I placed an order a week ago , only today I have received an email saying that they dispatched my order?!!!! Despite I requested cancelation yesterday due unprecedentedly long delivery time!!!
Inadequate services , never again !!

30 lipca 2015
Opinia niezależna
Oceniono na 2 z 5

awful, slow at response to emails!

Do not order your contact lenses from this company. I had emailed them with regards to my order last week and received no response, I emailed them once again and no response. I then called the number provided on the website which does not exist

I should have received my order last week. I finally received an email to confirm my order will dispatch in 2 days. No apologies or anything!!

I have requested to cancel the order and still have had no response..surprise surprise!

I have reported this incident accordingly, I would suggest you don't use this website for any purchases!!

11 maja 2015
Opinia niezależna
Oceniono na 4 z 5

Good

Lenses arrived quickly and safely. Website easy to navigate. Best price I could find.

21 lutego 2015
Opinia niezależna
Oceniono na 1 z 5

The Worst Experience

I deliberately came online to write a review about this company. I placed an order about 4 weeks ago to be delivered to my houston address. NOTHING even though I was told it will take 1-2 working days. I sent out a couple of emails and eventually got a response from one Sarah. She stated that the logistics company made a mistake and routed it elsewhere and another dispatch has been made. Over one week now I haven't received anything. All efforts to get through to them by phone has been futile. It goes straight to voice mail.

Right now I just want a refund. This is the second time it is happening. I made several request to have the tracking number but they wouldn't give that. I am actually wondering if it is a fraudulent organisation. I just want a refund and nothing to do with these people. The worst experience I have had. Pathetic

18 lutego 2015
Opinia niezależna
Oceniono na 5 z 5

Reliable and good price

Ordering repeat prescriptions is very easy and they are cheap, reliable and I am always happy with the quality of the products I receive. Would recommend to anyone.

18 lutego 2015
Opinia niezależna
Oceniono na 4 z 5

Excellent price and good service

The best price around for one day moist for astigmatism lenses around and quick delivery. I have previously had to wait longer for lenses from this company but couldn't be happier this time.

13 lutego 2015
Opinia niezależna
Oceniono na 3 z 5

Generally ok

Generally ok service, def cheapest but on some orders have had to wait weeks as the lenses appeared to arrive from Singapore or similar and some lenses of substandard quality (mishapen). When delivery is quick then everything good, but if not then complaints/ customer service quite difficult to contact and ineffective.

13 lutego 2015
Opinia niezależna
Oceniono na 4 z 5

Generally Prompt and Professional

Have used regularly for a number of years, so 10+ orders. Lenses delivered within a week in all cases, except for one which took about 3 weeks. I have always found them easy to contact and professional in their service.

13 lutego 2015
Opinia niezależna
Oceniono na 1 z 5

Uncontactable and unaccountable

Placed and order over a week ago on the understanding that despatch would be in 3-5 working days as advertised. Payment taken immediately and received confirmation email of order. Over a week later and no despatch is forthcoming.
No response to email, phone number goes straight to voicemail and messages not returned.

I would not rely on this company.

9 stycznia 2015
Opinia niezależna
Logo Contactforlenses

Odpowiedź od Contactforlenses

Dear Customer,

Your order was placed on 4th January and it was shipped to you on 8th January via Royal mail tracked delivery and we have a proof of delivery for this order.

You are requested to kindly update the review as per your email that you sent accepting that the order was delivered within time.

Kind regards,
Contactforlenses Support

Oceniono na 3 z 5

cheap but not so cheerful

Consistently poor customer service, I emailed a couple of times but didn't get an response. Delivery times are very slow compared to other internet suppliers. Website could do with some work.

22 grudnia 2014
Opinia niezależna
Oceniono na 2 z 5

Incomplete order, disappointing service

I've been a customer for a couple of years and have had hit-or-miss service. In the past, I've received complete orders promptly but have also experienced months of waiting due to "out of stock" situations. For my most recent order I had purchased 3 months of dailies, but only received 2. Despite having contacted customer service repeatedly, I have gotten little response and will probably therefore not be getting the final month's supply. I won't be shopping here again - it's too unreliable and frankly there's a lot of other places that can easily match the prices.

4 listopada 2014
Opinia niezależna
Oceniono na 4 z 5

Generally very good service

I have been using Contact for Lenses for several years now and can confirm their service is generally good. I have had one instance where my lenses were not in stock, I was not informed and my lenses took over a month to arrive. Since then, I make sure I order a month in advance. Lenses are much cheaper than over the counter.

31 października 2014
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej