I had a very good experience with College Ave when I applied for a loan for my LVN Program. They were fast with the approval amount I applied with few requirements. I will definitely use College Ave f... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve used College Ave for many years. The only thing I would have a complaint about is as a long term client, I would have thought that would have been taken into consideration when determining the in... Zobacz więcej
Everything and everyone involved in the process of applying for my first student loan went smoothly, without a hitch! The communication was consistently perfect. And College Avenue did not mess up any... Zobacz więcej
Everyone was pleasant, but the process took too long, and I had to keep repeating it even though I was not a new borrower. The options for fixed or variable rates also felt unfair. How are we supposed... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
Dane kontaktowe
Stany Zjednoczone
- www.collegeave.com
4,5
Doskonała
3 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
High interest rates
Ease of access to funds was very good. Interest rates offered are terrible. I got a loan for one of my daughters 6 months ago at around 9%. One month ago I got another loan for my other daughter at over 12%. I have a credit score over 800. No sense
5 lutego 2026
Odpowiedź od College Ave
Alan - Thank you for sharing your experience. We’re happy to hear our access to funds was easy, but we're sorry to hear you are dissatisfied with our rate on your second application. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit, as well as the loan repayment option selected. While we understand comparisons are natural, even siblings may receive different rates since each applicant has their own individual credit profile and financial background.
The app made the process very easy to…
The app made the process very easy to use for us and our student. The application response time was quick.
28 stycznia 2026
Communication improvements
Wish I would have been notified about identifying myself instead of seeing my daughter loan was put on hold. If we wouldn’t have called we wouldn’t have known about it. Communication could be better but her loan was approved after so I guess everything is great
4 lutego 2026
Odpowiedź od College Ave
Denise - We’re sorry you aren’t happy with your experience and thank you for taking the time to share your feedback. We take identity verification very seriously to ensure both borrowers and cosigners are fully aware what their information is being used for. If you feel like you missed a communication, we recommend contacting our customer service team to confirm your contact information is accurate. Our team is available Monday through Friday from 9:00 a.m. to 9:00 p.m. EST. You can reach us by phone, text, chat, or email—we’re here to help.
Very straightforward and seamless from…
Very straightforward and seamless from the time I applied for the loan and when it was paid out!
10 grudnia 2025
BIGGEST MISTAKE EVER!!
BIGGEST MISTAKE EVER!!! I've been trying for an hour to get through and their phones aren't working....what? I also am having to make 100$ payments while in school, I never agreed too!!!!!!!! Makes no sense why I would agree to that, why wouldn't I take less then ..lmao it makes no sense
9 lutego 2026
Opinia niezależna
Odpowiedź od College Ave
Stephanie - We’re sorry to hear about your experience and apologize for the difficulty reaching us by phone. We’ve sent you an email requesting additional information so we can contact you directly to review your account and address any concerns regarding your payments. We appreciate you bringing this to our attention and look forward to connecting with you.
Easy application fast responses…
Easy application fast responses paperless keep up the good work
24 stycznia 2026
I find the loan process straight…
I find the loan process straight forward and user friendly.
24 stycznia 2026
Every time I call or we text each other…
Every time I call or we text each other back-and-forth my answers are always answered. I have a wonderful experience with College Ave and I would recommend them to anybody.
31 stycznia 2026
Easy to apply
College Ave is so easy to apply for, customer service is awesome and I appreciate the efficiency .
31 stycznia 2026
Dishonest advertised interest rates
The low interest rates you advertise are NOT the rates you give. Our credit scores are > 800 but we did not get the lowest rate offered.
31 stycznia 2026
Odpowiedź od College Ave
David - Thank you for sharing your feedback. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s entire credit profiles in addition to the loan repayment option selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.
Best customer services.
31 stycznia 2026
Student Loan.
Student Loan.
I was at the verge of loosing my
seat in school but college Ave intervened and in no time my loan was approved and my classes were restored. Thank you College Ave for your commitment.
31 stycznia 2026
Very easy process and communicates well…
Very easy process and communicates well by email
23 stycznia 2026
Very easy to work with
Very easy to work with, offer an abundance of help. Fast, and reliable
29 stycznia 2026
No idea how to pay this back
I have no idea how to log on or make payments? Are you going to send a bill?
13 stycznia 2026
Odpowiedź od College Ave
Marc - Thank you for taking the time to leave a review. We’ll be reaching out soon to go over the next steps and what communications to expect.
They make it so easy to navigate and…
They make it so easy to navigate and use. They present themselves as wanting to be the best option for students and I really do think that is their goal.
22 stycznia 2026
Thank you!
Wow! College Ave has been extremely helpful and so glad they are around to assist.
27 listopada 2025
Worst Financial Decision OML
Using College Ave was the worst financial decision I’ve ever made. They gave me an outrageously high interest rate (16%!!) and then permanently damaged my credit score over one single late payment.
The payment was marked late due to a bank error that falsely flagged it as fraud. I resolved the issue immediately, explained the error to them, and paid well before the 90-day mark. None of that mattered. College Ave reported it right away despite false claims on their website stating that nothing would be reported until after the 90-day mark; that was a lie. It hit my credit immediately, despite the fact that I paid the balance quickly and have made every single payment on time ever since. Years later, my credit score is still suffering because of their decision.
I now know that many student loan companies accept goodwill letters; in other words, they will erase late payments if it's a one time thing, you provide a reasonable explanation, and (especially) if you have a strong history of on-time payments. Not College Avenue!! I chose one of the only loan companies that offers 0 grace. Lucky me lol!
Their lack of communication is just as bad. Every month is a guessing game as to how much they’ll pull from my account. Is it $25? $68? $110? $1,000?? There is no consistency and no explanation.
For example, I was supposed to be paying $68/month while I was in school for one loan. The next month, they decided to withdraw $110. When I called to ask why, I was told they actually hadn’t taken the full amount the previous month, so they simply added it to the next payment. Huh??? The unpredictability is unprofessional. This is supposed to be a "legitimate" company? You cannot arbitrarily change withdrawal amounts from someone’s bank account for fun. While some people may have the luxury of ignoring unpredictable withdrawals from their bank account, I don't.
To make matters worse, the customer service representatives seem confused themselves. They regularly have no answers to my questions and just apologize profusely without fixing the problem. Getting a straight answer is nearly impossible.
Avoid this company. They’re careless with your time, your credit, and your money.
28 stycznia 2026
Opinia niezależna
Odpowiedź od College Ave
Sarah - We’re very sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. We understand how stressful and frustrating issues involving interest rates, credit reporting, and payment predictability can be, especially when they affect your financial stability and credit history.
College Ave strives to be transparent about loan terms, interest rates, repayment structures, and credit reporting practices. That said, we recognize that situations involving bank errors, payment timing, or misunderstandings around billing and withdrawals can feel deeply unfair, particularly when you’ve otherwise maintained a strong payment history.
Regarding payments, amounts may vary based on loan status, accrued interest, or prior partial payments, but we understand that any lack of clarity around withdrawals is concerning. We also take feedback about communication and customer service very seriously and are sorry to hear that your interactions did not provide the clarity or resolution you were seeking.
Because credit reporting and account-specific details require a secure review, we’d like the opportunity to look into your situation directly. Please contact our Customer Care team at 1-844-422-7502 so we can review your loan history and address your concerns more thoroughly.
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