Outstanding Service from Phil at City Plumbing Telford! I visited every store in Stafford Park and no one could help me find my boiler part, but Phil at City Plumbing went above and beyond. He c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
David at City Plumbing in Leith was absolutely excellent. We had a good idea of what we wanted and he helped us both refine and improve the design for our en-suites. All the fixtures are tasteful and... Zobacz więcej
Went to the Loughborough branch, needed a washer/valve for a Siamp toilet cistern, it took all of 15 seconds to sort it 👍 plus there was a promotion event and was given a free bacon cob, I spent les... Zobacz więcej
Ordered items were damaged in transit only got part delivery. Although it was the courier company at fault..I have been struggling to get a replacement..4 phone calls and apologies..still no replaceme... Zobacz więcej
Informacje dotyczące firmy
- Projektant łazienek
- również w kategorii:
- Sklep meblowy
O City Plumbing UK
Napisane przez firmę
From boilers and copper tubing to bathroom suites, towel rails, renewable energy and electrical parts all from top brand names, we have everything you need to complete the job.
We have a nationwide network of over 360 branches so wherever your work takes you, you should always be near a City Plumbing branch.
We pride ourselves on running our branches locally so you always get the personal service you deserve.
Almost all of our branches have state of the art Bathroom Showrooms which have been designed to inspire both you and your customers and provide a comfortable and professional space for bathroom products to be experienced first hand.
Dane kontaktowe
Highbourne House, Eldon Way, NN6 7SL, Northamptonshire, Zjednoczone Królestwo
- www.cityplumbing.co.uk
4,1
Dobra
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od City Plumbing UK
Hi RC,
Thank you so much for the wonderful review!
We’re so glad our team could get that delivery and pickup hiccup sorted out for you quickly.
Providing helpful service is what we aim for, and your feedback really makes our day.
Thanks again for choosing us, and we look forward to serving you again soon!
Kind regards
Tricia @ City Plumbing Supplies
Great customer service and great…
Great customer service and great products, delivered exactly when they said it would be
13 maja 2026
Odpowiedź od City Plumbing UK
Hi Evolution Panels & Doors,
Thank you so much for the fantastic review!
We are delighted to hear that you experienced great customer service and are happy with your products.
Delivering exactly when promised is always our goal, so it is wonderful to know everything arrived right on time.
We truly appreciate your business and hope to see you again soon!
Kind regards
Tricia @ City Plumbing Supplies
Thank you to the whole team at the…
Thank you to the whole team at the Newton Abbot branch of City Plumbing for your service in supplying us with two bathrooms (one a wet room). And I especially would like to thank Vikki (Victoria Locke) for going above and beyond with her dedication to completing her job role to a very high standard, from helping with the design right through to ensuring that the products were bespoke to meet our wishes.
I would highly recommend your service to anyone - thank you again..........
22 maja 2026
Opinia niezależna
Odpowiedź od City Plumbing UK
Hi Lucilla,
Thank you so much for this wonderful review!
We are absolutely thrilled to hear that the team at our Newton Abbot branch looked after you so well and that you are happy with your two new bathrooms.
A special thanks for highlighting Vikki's exceptional dedication. We pride ourselves on delivering a high standard of service from design to completion, and it is fantastic to know that her commitment to creating the perfect bespoke space made such a difference for you.
Your kind words have been passed along to Vikki and the rest of the Newton Abbot team.
Thank you for your high recommendation, and we hope you enjoy your new bathrooms for many years to come!
Kind regards
Tricia @ City Plumbing Supplies
Had to use Gillingham as Sittingbourne…
Had to use Gillingham as Sittingbourne never pick up the phone,they must lose so much business its unreal
13 maja 2026
Odpowiedź od City Plumbing UK
Hi Chris Smith LC MOBILI,
Thank you for your feedback.
We are sorry to hear about the difficulties you experienced when trying to contact our Sittingbourne branch by phone, but we are glad that our Gillingham team was able to assist you.
Your comments regarding the phone service at Sittingbourne have been shared with the team to ensure this is looked into and improved.
We appreciate you bringing this to our attention.
Kind regards
Tricia @ City Plumbing Supplies
Poor customer service
ordered online, waited 3 days after given delivery date. Enquired about my order only to be informed by email there was a" technical issue" and my order cancelled. The same goods are still being sold online but at a higher price. Will not be using this company again.
13 maja 2026
Odpowiedź od City Plumbing UK
Hi Patrick,
Thank you for taking the time to leave us a review and thank you for taking the time to share your feedback.
We are very sorry to hear about the cancellation of your order due to a technical issue and the frustration this has caused, especially regarding the subsequent price change.
This does not reflect the level of service we aim to provide, and your comments have been passed along to our internal teams to review how we handle online stock and pricing updates.
We apologise for disappointing you.
Kind regards
Tricia @ City Plumbing Supplies
Very good online store with collection…
Very good online store with collection from local branch or delivery.
2 maja 2026
Odpowiedź od City Plumbing UK
Hi Kenneth
Thank you for the review,
We are glad you find our online store easy to use, and that you enjoy having the flexibility to choose between local branch collection and direct delivery.
Thank you for choosing us, and we look forward to your next order!
Kind Regards
Josh @ City Plumbing Supplies
good del good product
12 maja 2026
Odpowiedź od City Plumbing UK
Hi Paul,
Thank you for the great feedback!
We are delighted to hear that you are happy with both our product and the delivery service.
We look forward to serving you again in the future!
Kind Regards
Josh @ City Plumbing Supplies.
Odpowiedź od City Plumbing UK
Hi Gerrenperkins,
Thank you for taking the time to leave us a review and thank you for bringing this to our attention.
We are sorry to hear that your solar panel arrived damaged and had to be returned. If you would like the team to look into this further for you,
please contact customer services on either customerservice@cityplumbing.co.uk or 0330 678 0267.
Kind regards
Tricia @ City Plumbing Supplies
Newport branch pickup
I recently placed an order with City Plumbing and went to the Newport branch for collection. The entire transaction was incredibly smooth and hassle-free. The item was exactly as described and ready for pickup. Great customer service - I'll definitely be using this branch again!
9 maja 2026
Odpowiedź od City Plumbing UK
Hi Wendy,
Thank you so much for taking the time to share your experience!
We are absolutely thrilled to hear that your collection at our Newport branch was so smooth and hassle-free. Our team always strives to provide great customer service and ensure everything is ready for a seamless pickup, so your feedback means a lot to us.
We look forward to welcoming you back to the Newport branch again soon!
Kind regards,
Josh @ City Plumbing Supplies
What an absoluetly scandalous…
What an absoluetly scandalous experience.
Certainly the last with "City Plumbing"
1 maja 2026
Odpowiedź od City Plumbing UK
Hi Sary,
Thank you for your feedback.
We are sorry to hear that you had such a negative experience with us.
If you would like the team to look into this matter further, please contact customer services on either customerservice@cityplumbing.co.uk or 0330 678 0267.
Kind regards
Tricia @ City Plumbing Supplies
Odpowiedź od City Plumbing UK
Hi there Henry!
Thanks so much for the great review.
We’re so glad we had exactly what you needed and that the collection process was a breeze.
Hope to see you again soon!
Kind regards
Tricia @ City Plumbing Supplies
One of the plastic screws fixing the…
One of the plastic screws fixing the cistern mechanism came broken
11 maja 2026
Odpowiedź od City Plumbing UK
Hi Monty,
Thank you for taking the time to share your feedback.
We are very sorry to hear that your item arrived with a broken part.
Please contact our customer service team on customerservice@cityplumbing.co.uk or 0330 678 0267 so we can look into this for you.
Kind regards
Tricia @ City Plumbing Supplies
Odpowiedź od City Plumbing UK
Hi Customer,
Thank you so much for the wonderful review!
We take great pride in our delivery service, and we are absolutely thrilled to hear that your order arrived on time and that our driver was so helpful.
We will be sure to pass your kind words along to the delivery team—they’ll be delighted to hear it!
Kind regards
Tricia @ City Plumbing Supplies
Odpowiedź od City Plumbing UK
Hi Simon,
Thank you so much for the great review!
We are thrilled to hear that the ordering and collection process was quick and easy for you.
Providing a seamless experience is exactly what we aim for.
Enjoy your purchase!
Kind regards
Tricia @ City Plumbing Supplies
Helpfull staff great shop and to be…
Helpfull staff great shop and to be honest decent prices and products
28 listopada 2025
Odpowiedź od City Plumbing UK
Hi Harry
Thank you for taking the time to leave us a 5 star review!
We strive to provide both excellent service and competitive pricing, so your feedback is incredibly rewarding to read.
We look forward to seeing you shop with us again soon.
Kind regards
Vicky @ City Plumbing Supplies
100% accurate order and delivery service
Easy fulfilment, order came as requested, accurate item, delivered in time specified and installed. What more could I request from a supplier?
- Great Ordering process
- Great fulfilment
- great delivery
10 maja 2026
Odpowiedź od City Plumbing UK
Hi Mr Milburn
Thank you for taking the time to leave us a 5 star review!
We are delighted to hear that everything from the initial order to the final installation went smoothly and met your expectations.
Our team works hard to ensure a seamless process, and knowing we hit the mark for you is the best reward we could ask for.
We look forward to seeing you again in the future!
Kind regards
Vicky @ City Plumbing Supplies
Odpowiedź od City Plumbing UK
Hi Mr Wiseman,
Thank you so much for the fantastic review!
We are thrilled to hear that you had a great experience with our staff and service, and that you're happy with our prices.
Providing top-tier service at a great value is exactly what we aim for.
We hope to see you again soon!
Kind regards
Tricia @ City Plumbing Supplies
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful, highly recommended
6 maja 2026
Odpowiedź od City Plumbing UK
Hi Andrew,
Thank you so much for the highly recommended review!
We are incredibly proud of our team, and we’re thrilled to hear that you found them so knowledgeable and helpful.
We'll be sure to share your kind words with everyone here. Hope to see you again soon!
Kind regards
Tricia @ City Plumbing Supplies
Odpowiedź od City Plumbing UK
Hi Trevor.
Thanks for the great review!
We're so glad to hear you loved the product and that it arrived quickly.
Enjoy your purchase!
Kind regards
Tricia @ City Plumbing Supplies
There was a small problem with my order…
There was a small problem with my order as part of the order was delayed and had been damaged in transit.
Contacted customer service and Vicky was very helpful & sorted out a replacement very quickly.
Very happy with the service.
26 kwietnia 2026
Odpowiedź od City Plumbing UK
Hi John,
Thank you for your fantastic feedback!
We are very sorry to hear that part of your order was delayed and damaged in transit, but we are delighted that our team was able to put things right so quickly.
Vicky will be thrilled to hear your kind words, and we will be sure to pass your thanks on to her.
Providing helpful and efficient service when issues arise is exactly what we aim for, and we are glad you are happy with the outcome.
Thank you for choosing City Plumbing, and we look forward to serving you again in the future
Kind regards
Tricia @ City Plumbing Supplies
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.