Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I’m so sick of this location on Alps Rd in Athens! Either they act like you asked for their social security number when you request extra protein that you are paying for it they completely screw the o... Zobacz więcej

Oceniono na 1 z 5

First I would like to commend CHIPOLTE for assuming that we ALL keep our receipts as if we are EXPECTING COLD food, for leaving Comments on their Website. Fact is if the Food is Cold, and a Burrito B... Zobacz więcej

Oceniono na 3 z 5

Stopped by around lunchtime and was surprised how quiet it was - barely any line, which was nice. The food itself was fine, but honestly, the portions felt a little light. That's kind of why I always... Zobacz więcej

Oceniono na 2 z 5

Chipotle…Santan Valley, AZ…No matter what time I go 11:30am…12:30pm…2pm…4:30pm…6pm…this time 8:30pm there is an expected wait (popular eatery..generally 15 mins or less) but for me no matter the time... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

874 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Chipotle restaurant Barrie not even…

Chipotle restaurant Barrie not even close to their other stores in Toronto.Poorly trained staff,fill the bowls lots of rice, ignore what you want,couple leather beef, will not return their better Mexican restaurants in Barrie.

26 lipca 2025
Opinia niezależna
Oceniono na 3 z 5

The food was very good as usual but the dining room was filthy.

We went to the Chipotle in Harrisburg, the one near Fairfield Inn and Suites. The food and service was fine, very good actually. What grossed me out was every table needed to be cleaned and the barrels were over flowing g with trash. The drink area was trashed as well. There were enough employees there to cover breaks so why are there not enough employees to c mean the horrendous mess in the dining room? A very poor standard. We are visitors and will most likely not ever go here again. I love Chipotle food, hjyst don’t like sitting g in filth yo eat if

25 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Chipotle was actually pretty good when…

Chipotle was actually pretty good when it started out; we had it about 25 years ago in Tucson. In recent years (maybe the past 10) it has just gotten worse and worse. What gets me the most is the consistent lack of cleaning and maintenance in the dining area. Garbage, food residue and no forks! I have lots of other gripes, but it is clear that the owners don't care enough to change, so I won't waste my effort typing a useful critique

6 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

i am really disappointed in the fact…

i am really disappointed in the fact that i ordered a chicken bowl with white rice, corn and black beans and i got home and couldn't enjoy it. what did they do pour a box of black pepper in it because it was to HOT to eat/ i understand mexican grill but the cook need to lighten up on the spicy seasoning

20 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Carne means MEAT

My friend raves about Chipotle in Buckeye AZ and when I went with him in 2023 it was good, portions were fair, price was a bit high. Fall of 2024 I ordered a carne meal online to go. What happened!?! The "carne" was all grizzle and fat and looked and tasted like it had been scraped off the bottom of a burnt pan. There was barely a tablespoon, not that I would have wanted more of this disgusting muck. I ordered guacamole and if there was any, I didn't find it. The entire order looked and tasted like it was the leftovers they were getting rid of prior to starting fresh supper orders. I wouldn't give the "carne" to my dog. Not worth half the price they charged.

14 listopada 2024
Opinia niezależna
Oceniono na 2 z 5

You need to allow customers to tip every service personnel that makes them a meal. Even if it is on card.

Are there any CEOs that would see this because I cannot tip the person that made my meal if it's not a cash tip. You're one of the few, very few, establishments that do this and only let you pay cash tips to the people making your food
change your values chipotle. The 4s Ranch location, staff and manager are some of the best in Southern California.
Do this for your workers. Allow them some tips and some comfort.
The Evening Food Artists they are.

25 maja 2025
Opinia niezależna
Oceniono na 1 z 5

The portion are tiny

The portion are tiny. Filled up scoop then dumped half of it off then put on burrito. I paid 52 bucks for 20 dollars worth of food. This is pathetic. Never will i ever go to chipotles again.

22 maja 2025
Opinia niezależna
Oceniono na 5 z 5

The chipotle restaurant I ate at in…

The chipotle restaurant I ate at in Wisconsin was the first time eating at any Chipotle. I must say that I was very happy. The first person I engaged with was a worker who was just a nice person. In fact the whole staff was fantastic. Then the burrito I ordered was so good and filling I had to take some home... In a doggy bag.... I bought two burritos for 21 dollars and it was very well spent. I have referred Chipotle to quite a few people.... Most were quite smitten with both the food and atmosphere. The prices are phenomenal and I enjoyed every minute there.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

There is strong reason to believe that…

There is strong reason to believe that the food was either contaminated, improperly handled, or unsafe for human consumption. This has raised significant concerns for my safety and the public health of other consumers.

Let this review serve as a formal public notice that I intend to:
• File official complaints with the Better Business Bureau (BBB), U.S. Department of Justice Consumer Protection Branch, FDA, FTC, and local Health Department.
• Pursue civil proceedings against Chipotle Mexican Grill for pain and suffering, emotional distress, and other damages.
• Demand a formal investigation and appropriate settlement from Chipotle Corporate to address the harm caused.
• Alert other consumers to the risk of serious illness that may result from dining at this location.

I strongly urge anyone reading this to exercise caution and report any health issues immediately if they experience something similar. Food safety should never be compromised, and I will not remain silent about this dangerous and unacceptable situation.

I am prepared to escalate this to the fullest extent permitted by law.

16 maja 2025
Opinia niezależna
Oceniono na 1 z 5

AVOID AVOID AVOID.. Store lady desperately need mannerism tution

This place is their lady manager is absolutely disgusting.
Absolutely Racist manager and pathetic team. I had 6-7 people before me and had 15 after me. There were 8-10 people waiting for pick up orders. All the team was dedicated to pick up orders, almost 6 people were working on that side and There was only one guy making all the orders and that too looks like new trainee. I asked for a help to a manager if they can help this guy to make orders because he was struggling.
The store manager told me if I don't like waiting then I can go to another location
I said "Don't tell me where to go and order my food, I am just asking you get someone to help this guy because waiting for 20-25 mins in queue when there only 6-7 people ahead of you is not a Chipotle thing." And she started her nasty racist game and said " you are bullying a minor and I am not taking your order and if you don't leave our premise I will call the Cops on you ".
I confronted her , again explained her that I am not blaming this guy for anything, I am just asking you to get help for him in a simple manner. But she was the Worst, pathetic, crazy and one of the most rude manager I ever came across. I was getting late for my flight otherwise I would have definitely made sure to see her behind bars.
I would suggest to check the CCTv recordings.

Their recent reviews show how poor they are with customer service.

11 maja 2025
Opinia niezależna
Oceniono na 3 z 5

Fallen into the same hole

Fallen into the same hole that other food fast food places have. Loved it,liked it and no can do without. Pay your workers a good pay a fair pay so they don't have to feel like they need to steal it from you or ruin your name and see the difference. I will bet on everything the difference will keep you out of the hole.

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

My experience was terrible.You should…

My experience was terrible.You should of been there to watch it unfold.for one thing there were rats running around.They did not give me chips. 🤮They are mean.The jannace girl just ASSUMED that my sister was getting food there.Ya jannace.you need to be fired.I am NEVER coming back.get out💩

28 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Food Quality & Customer Service have Tanked!

We have not been to a good Chipotle in the last THREE YEARS and we have been to about 20 different Chipotle restaurants. The quality of the food and customer service has declined dramatically. There is less meat, the meat is sometimes overcooked, we had a meal that was very very salty, there have been hard pieces of meat, they have been out of salsa, fajitas, etc., customer service is non-existent, etc.. We went a year without eating at Chipotle, we used to eat there once or twice a week, and our experience was worse than ever....the food was horrible and we could not get our money back. I learned how to make a CopyCat Chipotle recipe last year and you can't even tell that it's not Chipotle - it's actually better since Chipotle isn't good anymore. We did try again after a year but we are finally done with eating at Chipotle. It's too expensive for it to be that bad. The plus is that we saved a lot of money this past year by not eating out.

21 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

SMILE: Poor service.

I honestly stopped going a year ago after completely giving up on everything there. I got somewhat triggered by reading the recent news that stated that chipotle now “requires” their staff to smile at you. If chipotle’s leadership thinks that’s what’ll fix them then they have no idea how to run a successful business.
Your staff needs proper training for consistency and how to serve food. Fix this first before telling them to smile.
My family, friends, and I will prob never go to a chipotle again. And it sucks. It used to be so good.

24 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Problems at Kalispell Mt

I spent 30 minutes as a dasher picking up an order. The lady doing take out was working hard but was overwhelmed. The way the store is set up she had to run to the front make line 15 times to get products that were either out or not carried at her position. The assistant manager was having to not only cook but slice meats and deliver to the make lines. Clearly there is either a set up issue or not enough product is being prepped in advance. This falls back on management.

22 kwietnia 2025
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej