Charnwood Recenzje 

469
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The stove is sleek and small, yet the amount of heat that it produces is phenomenal. I had to contact the company about the guarantee and they were great- so friendly and very quick to respond.

Reakcja na opinię

Oceniono na 4 z 5

Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy. Looks stylish and classy.Classic but contemporary.... Extremely easy... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have always wanted a wood burner. After our research we opted for the Charnwood stove from Island Stoves. All the work from initial inspection to install and commissioning was great. The old firep... Zobacz więcej

Oceniono na 5 z 5

Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

469 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(469)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 160

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Loving Charnwood!!

This is our second Charnwood stove - we loved our first so much, when time came to upgrade elsewhere, Charnwood was the only option for us!

9 czerwca 2025
Logo Charnwood

Odpowiedź od Charnwood

Dear Bruce,

Thank you so much for your continued support and loyalty to Charnwood! We're delighted to hear that your first stove served you so well. We hope your new stove brings just as much warmth and joy to your home.

Warm regards

Charnwood

Oceniono na 5 z 5

Quality log burners

We had 2 log burners from Charmwood, the country 4 blue and the Cranmore 3.

Both are stunning. Great quality. We are very happy with them

Plus they are a British company. Support local 👍

3 czerwca 2025
Logo Charnwood

Odpowiedź od Charnwood

Dear Helen

Thank you so much for your lovely 5* review! We're thrilled to hear that you're enjoying both your Country 4 and your Cranmore 3. In our humble opinion, both stoves are a fantastic choice.

It means a great deal to us that you've chosen to support a British company, and we're so pleased to know our stoves are keeping you warm and happy.

Thanks again for your support 🔥🇬🇧

Warm regards

Charnwood

Oceniono na 5 z 5

Charnwood Bay BX…

Absolutely love our Charnwood Bay BX Wood burner, installed by Kernow Fires. The fire looks very modern and stylish but more importantly provides efficient warmth to our home. Thank you Charnwood for a very 1st class product.

30 maja 2025
Logo Charnwood

Odpowiedź od Charnwood

Thank you for your wonderful review! We're so pleased to hear that you're loving your Charnwood Bay BX and that it's bringing both style and warmth to your home.

It's always great to know when our products are making a real difference, and we truly appreciate your kind words. Thanks again for choosing Charnwood—we hope you enjoy your stove for many years to come!

Warm regards

Charnwood

Oceniono na 5 z 5

very professional

I recently ordered a spare part for my stove , I had a visitor when it arrived , he commented " you can tell a lot about a firm by their care/attention to detail of their packaging - very professional " . Great firm to deal with .

6 czerwca 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Dear Hugh,

Thank you for your review and for your kind words about our spares service.

Our Spares Team will be delighted to hear your feedback—it truly means a lot to us!

Warm regards

Charnwood

Oceniono na 4 z 5

We bought a Charnwood Haven

We bought a Charnwood Haven. It's a fabulous stove. Delivered promptly and really well packaged on a pallet.
Installation went well but here is where it dropped a star. The fitter came across a small manufacturing defect (bracket weld not 90 degrees) so we rang for some help. We had a fix, but didn't want to invalidate the warranty. But for two hours, we were denied access to any technical help. The person concerned kept repeating the installation instructions which we had, and flatly refused to accept there could be a fault, and refused access to anyone senior, despite our fitter being on site in the middle of installation.
When we did finally get to speak to management they were very helpful, reviewed our photos, could see the issue and agreed to our solution. But......I hope they have reviewed the technical help process.
I'd have really loved to have given it five stars, the stove so deserves it.
Update - Charnwood contacted me about my experience and kindly offered to take feedback which I have provided. I'm fairly certain my experience wouldn't happen again to someone else. Thank you for doing this.

14 marca 2025
Logo Charnwood

Odpowiedź od Charnwood

Dear David,

Thank you for taking the time to share your experience. We're delighted to hear that you are pleased with your Charnwood Haven and that the delivery went smoothly.

We sincerely regret the delay in accessing technical support while your installer was on-site. We understand how frustrating that must have been, and we truly appreciate your patience. While we’re pleased that our management team was able to assist and find a suitable solution, we take your concerns about our support process seriously.

To ensure we address this properly, we will be reaching out to you via email to follow up on your experience in more detail.

Thank you again for your thoughtful review—we’re thrilled that you’re enjoying your stove, and we hope it continues to serve you well!

Warm regards

Charnwood

Oceniono na 5 z 5

Service and parts review

Excellent service on all inquiries and part deliveries. Responses are quick and coherent. And the parts received are all excellent quality.
Highly recommend Charnwood for all the services they provide and the wood burner itself is very high quality and very efficient

19 maja 2025
Opinia niezależna
Oceniono na 5 z 5

First wood burning stove I've had

First wood burning stove I've had, very well fitted by Heritage stoves, Guisborough, it looks great, I've used at few times on cooler evenings, very easy to use, looks great and gives out plenty of heat in my living room. I would definitely recommend

28 kwietnia 2025
Logo Charnwood

Odpowiedź od Charnwood

Hi Susan

Thank you for your kind review. We’re delighted that you chose a Charnwood stove for your home.

We’re confident it will provide you with many years of warmth, comfort, and excellent service.

If there’s anything we can assist you with, please do not hesitate to get in touch.

Warm regards,

Charnwood

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej