After spending weeks with another company trying to fix an ignition problem with my Mercedes van and getting ripped off, Cedar garage, diagnose my problem, fixed it with genuine parts and resolved the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely outstanding service from Cedar and the entire reception team. After having some extremely poor work carried out elsewhere, I was left feeling stressed and unsure where to turn. From... Zobacz więcej
Reakcja na opinię
My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... Zobacz więcej
Reakcja na opinię
We’ve used Cedar to service/MOT/repair our cars for over 10 years. They are honest, trustworthy & reliable. The staff are all great - putting the customer first. Their excellent customer serv... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Warsztat samochodowy
- również w kategorii:
- Naprawa samochodów
- Naprawa samochodu
- Stacja kontroli samochodów
Napisane przez firmę
Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!
Dane kontaktowe
Zjednoczone Królestwo
- www.cedargarage.co.uk
4,9
Doskonała
257 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A very professional company
A very professional company, focused on service and customer care. Thank you
30 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Linda,
Thank you for leaving us such a lovely 5-star review. We're really pleased to hear that you experienced our commitment to customer care and professionalism. That’s something we take great pride in, and it’s wonderful to know it made an impression. We appreciate you choosing Cedar Garage and look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Exceptional service
Exceptional service, very welcoming and prompt assistance. Would highly recommend this garage.
10 czerwca 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Molly Ann,
Thank you for the fantastic 5-star review. We’re delighted you found the service welcoming and prompt - Your recommendation means a lot, and we hope to have the opportunity to welcome you back in the future.
Warm Regards,
Cedar Garage Team.
Great service experience
As I was driving past Cedar Garage, whist on the phone to a well known German main dealer, and not receiving a good service I turned around and headed in to Cedar garage for a quote for a service. The customer service was great, price was good.
As I was paying for the work completed I also booked my car in for some further work and an MOT. So far a great experience
13 czerwca 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Lee,
Thank you for the great 5-star review and for giving us the opportunity to help when your expectations weren’t being met elsewhere. We’re really pleased the service you received made such a positive difference and that you felt confident enough to book additional work with us straight away. We look forward to continuing to deliver the level of service you experienced during your most recent visit to us.
Warm Regards,
Cedar Garage Team.
From the outset the process was very…
From the outset the process was very straightforward. Fixed prices for a service that are cheaper than dealer prices by a long way. The ability to book online and regular text messages as the appointment get closer. Really quick turnaround too.
9 czerwca 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Iain,
Thank you for your brilliant 5-star review. We’re glad to hear the booking process was smooth and that you appreciated the reminders and quick turnaround. Making things straightforward and efficient is a big part of our Exceed values, and we’re pleased you noticed the difference. We look forward to seeing you again, when you next need us.
Warm Regards,
Cedar Garage Team.
Exceeded my expectations.
Easy to book in, with good availability.
Communication was excellent and always friendly.
I arrived a bit early to pick up so sat in reception. I observed 5/6 staff dealing with customers and all were extremely polite, friendly and professional.
A tiny tiny dent was made when removing a panel during my full serice- I would never have noticed it. But I was shown it immediately, sincere apologies made, and it was completely back to new very quickly.
I have a 2 year old, very nice car, which is my pride and joy. I wouldnt trust it to just anyone. Cedar exceeded my expectations on both price and service, and I wholeheartedly recommend.
6 czerwca 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Elaine,
Thank you for your wonderful 5-star review and for taking the time to share your experience. We’re honoured that you trusted us with your vehicle, and it means a lot to know we exceeded your expectations. We're pleased you felt welcomed and well looked after throughout your visit and we look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Returned customer
Once again great customer service from Cedar garage. I turned up before closing hour. I needed to chamge my rear break discs and pads. And they were able to.fit me in for following morning. Couldn't believe how lucky I am. Off course not the cheapest garage localy but when I need to fix or service my car it will be my 1st option for sure. I even got a small discount from discs. I felt like valued customer and felt like my quite expensive car is in good hands and that counts as well.
29 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Andrej,
Thank you so much for your brilliant 5-star review and for trusting us again with your car. We’re really glad we could fit you in so quickly and that the whole experience left you feeling like a valued customer - that’s exactly how we want every visit to feel. Your continued loyalty means a lot to us, and we look forward to welcoming you back, whenever you may need us.
Warm Regards,
Cedar Garage Team.
Great experience with Cedar Garage
Booking was easy and efficient. Good update on the servicing work. I appreciated the summary review of the vehicle's status, with indication of a couple of matters needing immediate attention. Overall, a great experience with Cedar Garage from start to finish..
22 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi David,
Thank you for the fantastic 5-star review. We’re really pleased to hear the booking process was easy and that you found the updates and summary helpful. Keeping customers informed and confident in the work we do is something we care deeply about. We're so glad the experience from start to finish felt smooth and professional, as this is something we aim to achieve for all of our customers. We look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Odpowiedź od cedargarage.co.uk
Hi Lukasz,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear you had a great experience and that you’d recommend us. We look forward to welcoming you back when you next need us.
Warm Regards,
Cedar Garage Team.
F Type maintenance
Took my F Type here this week. Excellent service from the reception to the follow up. Would definitely recommend Cedar.
3 czerwca 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi James,
Thank you for the excellent 5-star review and for choosing Cedar Garage for your F Type. We’re glad you were happy with the experience from the moment you arrived to the follow-up afterwards. It’s great to hear the service stood out to you, as we always aim to exceed customer expectations. We appreciate the recommendation and look forward to helping you again in the future.
Warm Regards,
Cedar Garage Team.
Great local garage
I was recommended to Cedar by a friend. Previously with a main dealer, I find Cedar competitively priced & offering great service. They are respectful & informative in a friendly way, giving suggestions for work, timings & costs. Great garage.
2 czerwca 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi J. Watts,
Thank you for the wonderful 5-star review. It’s fantastic to hear that a friend recommended us and that you’ve now experienced the Cedar approach for yourself. We're especially pleased that you found the service informative and friendly- we aim to make our customers feel well-informed and respected at every stage. We hope to have the opportunity to welcome you back in the future.
Warm Regards,
Cedar Garage Team.
Brilliant service
Brilliant service, fast and efficient. Particularly welcoming and caring to female drivers
10 kwietnia 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Donna,
Thank you for leaving us such a brilliant 5-star review. We’re so pleased to hear you felt welcomed and well cared for during your visit. It’s really important to us that every customer feels supported and comfortable, and so we're thrilled your experience reflected that. We look forward to having the opportunity to welcome you back when you next need us.
Warm Regards,
Cedar Garage Team.
Excellent service
Excellent service. Clear commination and the work on my car was completed sooner than expected. Will definitely be returning to this garage in the future.
29 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Alison,
Thank you for the excellent 5-star review. We’re really pleased everything was clearly communicated and that your car was ready even sooner than expected. One of our core values is to Exceed expectations, and we’re delighted to know that this came through during your visit. We look forward to welcoming you back in the future.
Warm Regards,
Cedar Garage Team.
Would use again
Booked online, process was smooth. Communication from the garage was top. Would happily use Cedar Garage again
22 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Max,
Thank you, for leaving us such a fantastic 5-star review. We're so pleased to hear the online booking was smooth and that communication from our team stood out. We look forward to welcoming you back in the future.
Warm Regards.
Cedar Garage Team
A garage that feels trustworthy
We have 2 German made vehicles in our family. Pricing in comparison to main dealerships is very competitive. Fourth time I’ve used them and feels like a garage that I can trust.
28 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Richard,
Thank you for your continued support and your brilliant 5-star review. It means a lot to know you feel confident returning to us - we always aim to provide honest, high-quality service you can trust, so we are pleased that this is the experience you have had with us. We look forward to welcoming you back when you next need us.
Warm Regards,
Cedar Garage Team
Brilliant service
Friendly staff, clear explanations if any issues and always a great service. Highly recommend!
27 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hello,
Thank you so much for leaving us such a wonderful 5-star review. We're glad you found our team friendly and our service clear and reliable. Your recommendation means a lot to us! We hope to have the opportunity to welcome you back in the future.
Warm Regards,
Cedar Garage Team
Polite, professional and expert
Polite, professional and expert service. Highly recommend for German vehicles.
30 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Amelia,
Thank you so much for the glowing 5-star review. We're delighted you were happy with the service and appreciate your kind words about our team’s professionalism. We look forward to welcoming you back when you next need your car cared for.
Warm Regards,
Cedar Garage Team.
Fantastic Garage
Cedar Garage had great communication throughout the service and MOT. I was very impressed with everything, thank you.
27 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Hannah,
Thank you for the fantastic 5-star review. We're really pleased the communication throughout your service and MOT impressed you. We look forward to seeing you when you next need us.
Warm Regards,
Cedar Garage Team
Trustworthy and reliable local garage
A great personal service from a local independent garage. Work undertaken satisfactorily at a decent price with contact from them when needed. I would recommend them to anyone looking for reliable and trustworthy workmanship
13 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Jean,
Thank you for your wonderful 5-star review. We're pleased to hear you appreciate our personal service and reliable workmanship. Your recommendation means a lot to us, and we look forward to continuing to provide you with trusted support whenever you need it.
Warm Regards,
Cedar Garage Team.
Came back with a diesel leak
Took van in for a recurring ‘ reduce oil warning light’ but came out with a diesel leak.
When I collected my van I noticed a smell which I thought would disappear as I drove home. It didn’t , and on checking the once clean engine found it to be splattered with what I thought was oil. The next day my van stopped and spilt liquid (diesel) over the road. My local garage found that the fuel regulator pressure pipe was no longer securely attached with the screw fitting only hand tight.
22 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hello Adrienne
Thank you for your time on the phone previously. I was glad to be able to establish that it would not have been possible for us to have caused the fuel leak as we have not worked on this area of the car.
I was pleased to hear that the other garage you took the vehicle to after the breakdown were also able to show that the Fuel line clip that failed was inaccessible during the investigation work we carried out. As mentioned before, no parts were removed from your vehicle as we were only carrying out diagnostic work.
You informed us that your vehicle was at another garage for servicing work prior to us needing to check it for the 'Oil level too high' warning on the dash, it may be worth contacting them to see what work they carried out in this area.
If you need any further assistance, please do not hesitate to contact us.
Kind Regards,
Cedar Garage Team.
Excellent customer, and proffessional service service …
I have always had excellent customer service from Cedar Garage over the last 15 years. They are a professional organisation, friendly, well organised and well trained in all vehicle marques.As an example More recently they went above and beyond to diagnose and rectify multiple faults in my air con system, ensuring I received value for money in the parts procured and the labour hours charged. I would thoroughly recommend anyone looking for an independant vehicle repairer to use this company.
20 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Ken,
Thank you for such a wonderful 5-star review and for being a loyal customer over the past 15 years. We’re really pleased to hear you’ve consistently experienced professional, reliable service from our team. Your recommendation means a lot, and we look forward to continuing to support you with your vehicle needs.
Warm Regards,
Cedar Garage Team.
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