After spending weeks with another company trying to fix an ignition problem with my Mercedes van and getting ripped off, Cedar garage, diagnose my problem, fixed it with genuine parts and resolved the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely outstanding service from Cedar and the entire reception team. After having some extremely poor work carried out elsewhere, I was left feeling stressed and unsure where to turn. From... Zobacz więcej
Reakcja na opinię
My VW Golf R had a electronic parking brake issue, the release button in the centre consul was jammed for no obvious reason. Cedar Garage were able to fit the car in for an investigation very quickly... Zobacz więcej
Reakcja na opinię
We’ve used Cedar to service/MOT/repair our cars for over 10 years. They are honest, trustworthy & reliable. The staff are all great - putting the customer first. Their excellent customer serv... Zobacz więcej
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Informacje dotyczące firmy
- Warsztat samochodowy
- również w kategorii:
- Naprawa samochodów
- Naprawa samochodu
- Stacja kontroli samochodów
Napisane przez firmę
Cedar Garage is a trusted, award-winning car garage based in Worthing, West Sussex. We specialise in diagnostics, repairs, servicing, and MOTs for all vehicle types, including electric and hybrid models. Our team is dedicated to delivering exceptional customer service, going above and beyond to ensure every customer drives away happy. Furthermore, we pride ourselves on being both customer and team-focused, fostering a positive, friendly environment for everyone. Our work has earned us numerous accolades, including the Adur & Worthing Business Awards Innovation Award and the BIG Consumer Choice Award. Whether it’s routine maintenance or complex repairs, you can count on Cedar Garage to provide honest, reliable, and high-quality service. Discover why so many customers trust us and see the difference!
Dane kontaktowe
Zjednoczone Królestwo
- www.cedargarage.co.uk
4,9
Doskonała
257 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Exceptional quality of work
Easy to book in. Friendly honest and helpful staff. Exceptional quality of work
14 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Bryce,
Thank you for your lovely 5-star review. We're so pleased to hear you found the booking process straightforward and the team friendly and helpful. It’s great to know the quality of our work stood out to you - We really appreciate your kind feedback and look forward to welcoming you again.
Warm Regards,
Cedar Garage Team.
Odpowiedź od cedargarage.co.uk
Hi William,
Thank you for your 5-star review. We're really pleased to hear you were happy with the customer service. It’s great to know we’ve made a positive impression, and we appreciate you taking the time to share your experience. We look forward to seeing you again in the future.
Warm Regards,
Cedar Garage Team.
Great experience with Cedar Garage
Great experience with Cedar Garage! Friendly staff, efficient service and at a great price! Highly recommended!
27 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Raluca,
Thank you for your wonderful 5-star review. We're so glad to hear you had a great experience with us. It's fantastic to know you found our team to be friendly and the service efficient. We really appreciate your recommendation and look forward to welcoming you back when you next need us.
Warm Regards,
Cedar Garage Team.
Professional and honest
Very welcoming and thoroughly professional.
I would not go anywhere else now. Kept me informed at every stage, honest and open re costings etc.
Not at all like a ‘ usual garage ‘
Super reliable, would very much recommend.
9 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Kirstin,
Thank you for leaving us such a lovely 5-star review. We're so pleased to hear you found our team welcoming, professional, and reliable. It’s always our goal to provide clear communication and a service that stands out, so your feedback means a lot. We appreciate your recommendation and look forward to seeing you again in the future.
Warm Regards,
Cedar Garage Team.
Great service from booking onwards
Great service from booking onwards. Would definitely recommend.
22 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Jane,
Thank you so much for taking the time to leave us such a wonderful 5-star review. Customer service is so important to us, so we are pleased to see that you feel we provided you with a great service and appreciate your recommendation. We look forward to seeing you again in the future.
Warm Regards,
Cedar Garage Team
Can't fault it.
Faultlessly efficient from start to finish and friendly to boot. We use Cedar for all our servicing and anything needing attention. We've already booked in for the next MOT.
6 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Edmund,
Thank you so much for such a lovely the 5-star review. We're really pleased to hear that everything went smoothly and that you've been happy with the service from start to finish. It's great to know we're your go-to for servicing and repairs and we look forward to seeing you again for your next MOT.
Warm Regards,
Cedar Garage Team.
Great turn around times
Great turn around times. Quick diagnoses of the problem
30 kwietnia 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Sandie,
Thank you so much for leaving us a wonderful 5-star review. We are so pleased to see you feel we provided you with a timely service and were able to diagnose the issue promptly. We hope to see you again next time you need us.
Warm Regards,
Cedar Garage Team
The best garage I have used ever
The best garage I have used in 58 years of motoring. They put the majority of main dealers to shame and are one of very few companies these days where you get true commitment to customer service rather than feeling like you are being processed through an inflexible system
29 kwietnia 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Knowles,
Thank you for your incredible 5-star review. We’re honoured to be called the best garage you’ve used in 58 years of motoring. Providing true commitment to customer service is at the heart of everything we do, so it’s wonderful to hear that it made such a positive impression. We really appreciate your kind words and look forward to continuing to provide the excellent service you deserve.
Warm Regards,
Cedar Garage Team.
Excellent service
Excellent service, got the car in, diagnosed and booked in for repairs within a few days.
7 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Oliver,
Thank you for your 5-star review. We're glad to hear you had an excellent experience with us and that we were able to diagnose and schedule your repairs promptly. We appreciate your trust and look forward to assisting you again in the future.
Warm Regards,
Cedar Garage Team.
Outstanding - not said lightly!
Moved to Worthing a few months ago - and what a find! At every step, the service was friendly, courteous, and efficient. Excellent communications throughout. Prices are good and, importantly, fully transparent. I have had loads of fancy German cars over the years - these days just a little Polo - but Cedar beat hands down the dealerships/garages I have used over the years in London and Sussex. Highly recommended.
9 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Mr Brammer,
Thank you for your outstanding 5-star review. We’re so pleased to hear that your experience with Cedar Garage has been nothing short of excellent. It’s great to know that our team provided friendly, efficient service with clear and transparent communication. We're honoured to have exceeded the standards you've experienced with other dealerships and garages. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Warm Regards,
Cedar Garage Team.
Fantastic customer service
My whole experience from start to finish was fantastic. They were friendly, extremely professional. They communicated at every step of the process and carried out the work thoroughly and promptly. Special mention and thanks to Kayleigh for all her help too. I will definitely use Cedar Garage again.
30 kwietnia 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Kirsty,
Thank you for your wonderful 5-star review. We're thrilled to hear that your experience with us was fantastic from start to finish. Our team takes pride in providing friendly, professional service, and it's great to know that we kept you informed throughout the process. A special thank you for mentioning Kayleigh — we’ll be sure to pass on your kind words. We look forward to welcoming you back to Cedar Garage in the future.
Warm Regards,
Cedar Garage Team.
I have used cedar garage for all my car…
I have used cedar garage for all my car repairs.
Staff are all pleased and helpful.
They look after their customers, advising in advance of appointments due
Elizabeth Campbell
7 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Elizabeth,
Thank you for your 5-star review. We're so pleased to hear you've had positive experiences with us for all your car repairs. It's great to know our team has been helpful and proactive in keeping you informed ahead of your appointments. We appreciate your continued trust and look forward to assisting you again in the future.
Warm Regards,
Cedar Garage Team.
Excellent Service …
I was recommended by a friend after becoming frustrated with the local Land Rover dealer a few years ago .
Over the years I’ve found them extremely helpful , honest and reliable . They explain everything in detail and the standard of work is excellent . My husband now also uses Cedar Garage - two very satisfied customers
8 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Pat,
Thank you for your fantastic 5-star review. We’re so pleased to hear that we’ve been able to provide you with the honest, reliable service you were looking for. It’s great to know that both you and your husband are satisfied customers. We truly appreciate your trust and are delighted to have earned your recommendation. We look forward to continuing to serve you both in the future.
Warm Regards,
Cedar Garage Team.
Very organised and professional service…
Very organised and professional service friendly and knowledgeable staff. Great customer service. Highly recommend .
6 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Hendrik,
Thank you for your 5-star review. We’re so pleased to hear you had a positive experience with our organised and professional service. Our team works hard to provide friendly and knowledgeable service, and it's wonderful to know that it made a difference. We truly appreciate your recommendation and look forward to welcoming you again in the future.
Warm Regards,
Cedar Garage Team.
Faulty Clutch Master Cylinder Diagnosed
We recently had an issue with the clutch and changing between first and second gears on our Vauxhall Meriva. Cedar Garage had been recommended to us by our daughter, so we booked the car in for investigation. Unfortunately, the issue didn't replicate itself when test driven by Cedar and further investigation under the bonnet couldn't identify a fault.
The fault occurred again when I was driving home from the garage, so I made a call back to Cedar and they booked me in again, recommending that the car should be test driven by one of their technicians whom I could accompany, to provide first-hand information about how and when the fault manifested itself. During this second test drive, the technician experienced the problem for himself and diagnosed that the clutch master cylinder needed replacing.
I agreed to the work being completed and my car was booked in for the next day, provided the parts arrived from Vauxhall. Unfortunately, a second part needed from Vauxhall to complete the repair wasn't in stock so there was a delay until it could be delivered, but that was down to Vauxhall not Cedar Garage. The repair was then completed, and the car now drives beautifully.
I was very impressed with the technical team working on the car, fully supported by their excellent back-office team. Special thanks to Kayleigh and Aaron who kept me fully informed the whole time. I highly recommend Cedar Garage and will definitely use them again, and will be recommending them to family and friends.
1 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Tim,
Thank you so much for your detailed 5-star review and for recommending us! We’re thrilled to hear that our team could work with you to diagnose and resolve the issue with your Vauxhall Meriva. It's great that our technicians and back-office team, especially Kayleigh and Aaron, were able to keep you informed throughout the process. We truly appreciate your patience with the parts delay and are so pleased your car is now driving beautifully. Your trust and recommendations mean a lot to us, and we look forward to welcoming you again when you next need us.
Warm Regards,
Cedar Garage Team.
They listened to my description of my…
They listened to my description of my problems and told me likely causes and gave me a quote, they then tested it and found some work didn't need doing and took it off my bill. They also worked very quickly carrying out all work in one day.
6 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Sam,
Thank you for your 5-star review. We're glad to hear that you had a positive experience with us. It's great that our team was able to listen carefully, provide accurate advice, and ensure that any unnecessary work was removed from your bill. We appreciate your trust and look forward to helping you again in the future, as and when you need us.
Warm Regards,
Cedar Garage Team.
Brilliant service
Brilliant service, polite, helpful and efficient work.
29 kwietnia 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Luke,
Thank you so much for leaving us a lovely review. Our team work hard to provide our customers with the best service. So it is great to see you feel we provided you with a brilliant, polite, helpful and efficient experience. We hope to see you again next time you need us.
Warm Regards,
Cedar Garage Team
This is six-star service!
I do not actually know where to start, the service this year was THAT good. Firstly, I almost forgot to do my MOT, but Phil fitted me in at VERY short notice. Then he very patiently guided me through the tyre replacement I needed (never done this before so the necessary codes/numbers were a mystery). Then I was told my brakes were a bit dodgy so I authorised Cedar to replace them all, only to be told when they came to do it, that they didn't need replacing as on closer inspection they still had 50% life left in them - how incredibly honest is that? I had a medical emergency on the day I was due to collect the car, so when I went in to fetch it, Kayleigh made me a takeaway cup of tea!!! to calm me down and help me feel better. I also got a friendly greeting from Phil and Stacie, who work in front of house. I 100% trust this garage, and they even referred me to another amazing garage in Portslade - County Cars Sussex - when they didn't have the necessary know-how/parts to fix my Japanese imported campervan. I thought I would dread dealing with 'car stuff' on my own, but dealing with Cedar Garage is like having your own family fix your car. Can't recommend highly enough.
23 kwietnia 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Lisa,
Thank you so much for your incredible six-star review! We're delighted to hear that you had such a positive experience with us. From fitting you in at short notice to being transparent with the brake inspection, we always strive to offer honest, reliable service. It's also wonderful to know that our team, including Phil, Kayleigh, and Stacie, helped make your visit as stress-free as possible. We truly appreciate your trust and are honoured to be your go-to garage. We look forward to continuing to support you and your vehicles for many years to come!
Warm Regards,
Cedar Garage Team
Returning customer
Third year in a row that I’ve taken my Range Rover sport for its MOT and service with cedar garage, My local Landrover specialist.
The reception staff are always polite and professional, they also have knowledge of the vehicles they’re dealing with.
The mechanics have always done a good job and they don’t push for needless work.
They’re reasonable in price compared to the main dealer also.
I will be back next year 👍
1 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Zoe,
Thank you for your 5-star review and for returning to Cedar Garage year after year — it really means a lot to us. We're so pleased to hear that you've consistently received professional and knowledgeable service from both our reception and workshop teams. Your continued trust is greatly appreciated, and we look forward to seeing you again next year.
Warm Regards,
Cedar Garage Team.
Professional and very communicative
Professional and very communicative. I have used Cedar several times now and have found their service to be highly professional and not pushy. Their first class communication processes ensure you are always kept in the know about what is happening and how long they expect it to take, and provide options electronically for you to consider in your own time. An excellent experience with very friendly approachable staff.
2 maja 2025
Opinia niezależna
Odpowiedź od cedargarage.co.uk
Hi Christine,
Thank you for your kind words and for taking the time to leave a 5-star review. We're so pleased to hear you've had consistently positive experiences with us. Clear, timely communication is a priority for our team, so it's great to know that our approach has made a difference. We appreciate your continued support and look forward to welcoming you again in the future.
Warm Regards,
Cedar Garage Team.
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