I purchased a Delonghi 3kw fan heater from the Fulham branch. It was described as used but looked in very nice condition, complete with the box. It arrived in less than 24hrs to Lancashire. Extremely... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased an iPhone from Barking branch over the weekend. The team was amazing, helped me to set the phone which I really appreciate. Their customer care was a top notch, it met my expectations.
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Great service and good prices Ordered some earrings late at night, they were posted out next day via special delivery which arrived before 1pm Brilliant service and the photos of the gold really di... Zobacz więcej
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Bought from the preston store, they sent 2 days later, but DHL lost the parcel, constantly contacted the preston and DHL emails but neither gave me any help, DHL ignore me because i am not the send... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z rzeczami używanymi
- Sklep z telefonami komórkowymi
- Sklep RTV
- Jubiler
- Sklep jubilerski
- Sklep z zegarkami
Napisane przez firmę
The world’s largest retailer of second-hand goods, Buybacks and pawnbroking. We sell a wide range of quality second-hand goods, including laptops, jewellery, and power tools – all of which come with a 12-month warranty*. We help with getting extra cash and buying unwanted or unused items of value to sell or pawn in exchange for cash on the spot. *See website for Terms and Conditions.
Dane kontaktowe
5 Wellfield , Preston Brook , WA7 3AZ, Runcorn, Zjednoczone Królestwo
- customerservices.uk@cashconverters.com
- www.cashconverters.co.uk
3,7
Średnia
7 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic retail experience.
I recently bought a camera lens from Cash Converters Widnes.
Unfortunately, it turned out to have a fault, so I had to return it. I was very impressed with how the situation was handled. There was no argument or hassle at all—they accepted the return immediately, processed my refund quickly, and also reimbursed my return postage without any issues.
Excellent customer service from start to finish. It's reassuring to know they stand behind what they sell, and I wouldn't hesitate to buy from them again. Highly recommended!
21 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Jason,
Thank you for your review we are sorry to hear the camera lens developed a fault, but we're pleased that our Widnes team was able to resolve the issue quickly and make the returns process as straightforward as possible. Thank you for your recommending cash converters Widnes.
Kind regards,
CCUK customer support team
the product not arived after 7 days,try…
the product not arived after 7 days,try to chasem them,no succes.
you better pay more and find another shop
22 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Good morning Ioanrosta thank you for yoiur review , please contact customerservices.uk@cashconverters.com with your order information where this will be investigated.Kind Regards CCUK Support Centre
Buying is excellent
Bought on line a few times. Always very good prices, descriptions are accurate and items are well packaged.
Never sold to them so can't comment on that side
21 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Adrian Thank you for your review of the items you have purchased via the Cash Converters website , we appreciate your feedback. Kind Regards CCUK Support Centre
Thanks to the Edmonton store
I purchased a Google Pixel 10 pro in open box mint condition could of passed as brand new
Rapid two day delivery which was extremely sercue
And it arrived with a Blackbelt smartphones defence print out giving all the information about phone details GSMA check etc
Again very happy thanks alot
29 czerwca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
HI Ian,
Thank you for your review and comments for the Edmonton team, we are pleased to know the phone arrived quickly, securely packaged, and that you found the Blackbelt Smartphone Defence report useful for providing peace of mind about the device. We look forward to receiving your next order.
Kind regards,
CCUK Customer Support Team
Outstanding customer service
I purchased a mobile phone from Cash Converters in Colchester, Essex. The first one I purchased would not accept my sim, it turned out that the phone was a contract phone which had been sold to them perfectly fine, however while it was sitting on the shelf waiting to be sold it was blocked by the network provider unbeknown to Cash Converters. I therefore took the phone back and they went above and beyond to sort the issue out, I got the phone I wanted and am incredibly pleased with it.
18 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi William,
Thank you for your review we are sorry to hear about the issue with the first phone, but we're pleased that our Colchester team was able to resolve the situation and help you find the phone you wanted. We always aim to provide the best possible service, and it's great to hear that the team went above and beyond to make things right.
Kind regards,
CCUK Customer Support Team
Diana at Hounslow provided absolutely…
Diana at Hounslow provided absolutely outstanding customer service. She went above and beyond to help me choose and set up my new phone, making the whole process smooth and stress-free. She also took the time to transfer all of my data to my new device, ensuring everything was set up perfectly. Diana was friendly, patient, knowledgeable, and genuinely cared about making sure I left happy. I couldn’t have asked for a better experience. Thank you, Diana, for your exceptional service—I highly recommend asking for her if you visit the Hounslow store!
18 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi,
Thank you for your review and comments for Diana we are pleased you found Diana to be patience, knowledge, and provided you with such outstanding service and made choosing and setting up your new phone a smooth, stress-free experience. It's great to know she took the time to transfer your data and ensured everything was set up perfectly. Here at Cash Converters we put customer experience and satisfaction as our priority, and your review reaffirms the hard work Diana put in every day.
Kind regards,
CCUK Customer Support Team
Chris and David from the Shirley Branch…
Chris and David from the Shirley Branch went above and beyond to help me sell my gold to them. They gave me a good price and made it extremely easy to do. They couldn't have been nicer.
16 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Pasty,
Thank you for your review and comments for Chris and David, we happy to hear you feel Chris and David went above and beyond when selling your unwanted gold. And you found the store to be competitive.
Kind regards,
CCUK customer support team
Received my Shark fan today
Received my Shark fan today. Very well wrapped. Beautiful condition. Absolutely delighted with such a speedy delivery too. Thank you Redditch Branch CC staff, much appreciated to receive such great service
🤩🤩🤩🤩🤩
15 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi
Thank you for your review we are pleased your fan arrived in a timely manner and very well wrapped and you are happy with the condition, we look forward to receiving your next order.
Kind regards,
CCUK customer support team
Used Pro Multi-Saw 440W
Used Pro Multi-Saw 440W (Clm500ms) Reciprocating Saw In Box With Tools (7 Blades ) From,Warrington, North West,
I bough the above item used in box with tools hence why i bought it because it came with blades and they can be seen on there website, But when it arrived tonight it was just the bear unit with no box or tools, wear are the tools and the box and how did somebody not see the missing tools and box on the photo when they were packing it,
I though it was odd and the wrong shape when it arrived has it was the wrong shape for a box ?
When you read this tomorrow at Warrington please short out the pick up for return for my full refund, am i within my 14 days return policy and the e mail to the shop,
i have just now e mailed the shop and attached 3 photos of the missing box and tools,
14 lipca 2026
Opinia niezależna
Honestly the watch I purchased if you…
Honestly the watch I purchased if you look on eBay there triple the price what I paid at Bletchley cash converters I wouldn’t hesitate to trust that store Gina advised me the watch quality as I purchased online and true to her word was exactly as Gina described A1 condition also the salesman I spoke to on the phone well done to both of you
13 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Michael Thank you for your review, we are pleased to see you are happy with the service you received from Gina and her colleague,we hope to see you shopping with Cash Converters again soon Kind Regards CCUK Support Centre
Great fast delivery and service
Great fast delivery and service from Byker store shields road Newcastle.
14 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Christine,
Thank you for your review we are pleased, your order arrived in a timely manner. We look forward to your next order.
Kind regards,
CCUK customer support team
Bought a refurbished laptop that is…
Bought a refurbished laptop that is locked. And clearly not wiped. What else do I need to say
14 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi
Thank you for your review please email customerservices.uk@cashconverters.com in you email can you provide either the name of tyhe store you made your purchase or your order number this starts with PO this can be found on your order/dispatch email, also any communications you have between you and store. Once received this will be sent to the area manager to look into.
Kind regards,
CCUK customer support team
Customer service
Daniel was very helpful and straight forward, he’s a cool guy 😎 👌🏽
13 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Bryson Thank you for your review, much appreciated , can you advise which store you are referring too Kind Regards CCUK Support Centre
I had not considered Cash Converters…
I had not considered Cash Converters for my purchase until they popped up in an online search.
After further (fruitless) searching I was sold !
Product arrived well wrapped within 48hrs.
Very pleased with the service.
Thanks,
Paul
11 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Paul Thank you for your review, we are pleased to hear you are happy with the service and product you have received from Cash Converters , we hope to see you shopping again soon with us for more bargains Kind Regards CCUK Support Centre
Makita SDS Drill -Stock port
Makita SDS Drill -Stock port on line purchase
Drill sells for £117 body only on line
Purchased immaculate Drill and 6AH Battery for £89 #Bargain🥳
Issue with Battery ,will not charge!🥺
Cash converters won’t swap battery or give partial refund , will only refund if everything returns , I’m stuck as want Drill so will take hit on Battery 🪫 just t think it’s poor show from a major company with hundreds of batteries listed in on line shop ?
Andy -in Scotland
8 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Andy,
Thank you for taking the time to leave a review.
We're sorry to hear about your experience. We would like to clarify that your purchase was made from Cash Generator, whereas we are Cash Converters. Although our names are similar, we are separate businesses with different ownership, policies, and online stores.
At Cash Converters, if an item purchased online is found to be faulty or not as described, our policy is to return the complete purchase, including all accessories, for a full refund. We are unable to offer partial refunds or exchange individual components, as the item is sold as a complete package.Cash Converters stores are independently owned by either our corporate business or franchise partners, but all operate under the same customer service standards and returns policy.We hope this helps clarify the situation, and we recommend contacting Cash Generator directly if you wish to discuss their decision further. Kind Regards CCUK Support Centre
good communication
good communication. item dispatched straight away
Telford TF11NE
9 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Thank you for your review , can you advise which store you purchased from , so we can feedback ? Kind Regards CCUK Support Centre
Cash Converters Tonbridge
Just purchased an iPad from Cash Converters Tonbridge.
Very helpful staff especially Sebastian the Manager.
When the iPad arrived it was in exactly the condition as described & I am very pleased with it.
Thanks
4 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Roger Thank you for your review of the Tonbridge store ,we hope to see you shopping with Cash Converters again soon Kind Regards CCUK Support Centre
So was taking my Samsung curved TV for…
So was taking my Samsung curved TV for a bit back. Rang the Louth store ahead so wasn't driving 50 mins for nothing. Got there they agreed on a price and then told me that there was a problem with it. Making out they were experts when they had googled the TV they said my TV was broken. They didn't spot in there Google search the mural effect that happens in curved screens which Samsung say is not a problem. Workers in there are rubbish.avoid at all costs
2 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Les, thank you for taking the time to leave your feedback. We're sorry to hear you were disappointed with your experience.
We appreciate that you called ahead before making the journey, and we understand how frustrating it must have been to travel only to leave unhappy.Our team assesses items based on their condition and current resale value, and if there are concerns about a product's display or functionality, we have to take those into account during the valuation process. We certainly don't want anyone to feel that their item has been misjudged.
We will look into what happened and review the assessment with the team.
Thank you for bringing this to our attention. Kind Regards CCUK Support Centre
Terrible service
Terrible service, staff always seem fed up and argue amongst each other. Manager needs some customer service lessons, very rude. Go to CEX for better prices as we was told. No staff will ever reply to a query or complaint. Don't bother with this place.
4 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Kash, thank you for taking the time to leave your review.We're sorry to hear that your experience did not meet your expectations. We take all customer feedback seriously, and it's disappointing to hear your comments regarding the service you received. Please advise which store you are referring too ?
Providing friendly, professional customer service is important to us, and your feedback will be shared with the store management team so it can be reviewed internally.
Kind Regards CCUK Support Centre
great service from Rachel!
3 lipca 2026
Opinia niezależna
Odpowiedź od Cash Converters (UK) Ltd.
Hi Aashmeen Thank you for your review , can we ask which store you are referring too ? Kind Regards CCUK Support Centre
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