CarDelMar 

They rip you off on the fuel, provide cars with dangerously worn tyres, and they do not repay your deposit. Do not use the company EVER.

We hired a vehicle online. We were running late so tried to phone but couldn't get hold of anyone, the paperwork had the opening hours so we didn't panic.
On arrival there everything was closed (still inside the stated opening hours). We had to source another hire whilst stood at the side of the road. We tried to claim the money back but because we were 30 mins late (even though we phoned and were inside the stated opening times) we had to pay.

Very poor service, I would advise people to go elsewhere to a reputable company.

We paid for a car at Reykjavik and we never got the car. They refused to refund us, as we didn't get the car. Not trustworthy "company" at all!
I hope my money will be the last they will get!

Do NOT choose this company EVER!

They took a deposit then did not return it. Day 54 and I still do not have my money.

We rented a car through Car Del Mar, our collection and drop off some days later was Hamburg Airport.
Every thing was so easy.
We got to their partner desk, and gave them the pre-paid voucher.
After no more than 10 minutes, we were on our way to the car park to collect our car.
Giving back was great also, pulling into the Rental Car Return place, there are 7 lanes, we just went into the first an nearest.
4 people (inspectors) came over to inspect the car, and look inside that we had filled back up with petrol (we hired full to full)
It took about 3 minutes, so quick.

Now we have just booked another car through Car Del Mar, this time we will collect it in Norway.

The way they have been so far, I can see us using them many time this summer, as after Norway we are off to Malaga in March, Brindisi in April, Barcelona in May, some where else in June

Car Del Mar, keep up the good work, and I will keep on using you

Graham

We recently rented a car through these people, paying the amount £450 up front only to arrive at the Budget desk in Geneva, within the stated opening hours to find it was shut, leaving me, my wife and 2 children stranded in the airport. On complaining after retuning to the UK I was informed that non collection of a vehicle is in the terms and conditions and no refund will be paid!!!! I have since been passed around thier different offices in Europe, still with no refund. Save yourself the hassle and avoid these con artists.

This unscrupulous company should never be used. Their initial paperwork stated "no airport fees as shuttle service". Their very rude Faro representative Bravacar(again totally avoid)' who operated, illegally, out of the back of one of the hire cars at the airport was the most arrogant, aggressive representative I have ever met. He said if we did not pay the airport tax of €15 he would cancel the contract, which basically would leave me stranded. Reluctantly we paid the 15€ and got a receipt. The car was a health and safety nightmare! I contacted Car Del mar regarding this at their UK office and yet again another rude person,who hung up on me when I asked for his name! I lodged a complaint online and, have in writing, their promise to refund my money. A month later this has never happened. Trying to get someone to speak to is near impossible.

There are loads of negative reviews of this "company" (and I use this term loosely) and this is yet another one.......AVOID at all costs if you are concerned about your safety not to mention your purse and blood pressure!

We rented a car from europcar via Cardelmar in Corsica taking out the full package including excess, tyres and screen. Within 3 hours we had a puncture, we returned the car as we no longer had a spare tyre and EUROPCAR were excellent, professional and helpful. We were not worried as we had full insurance. On returning the car we paid the sum to europcar and filled in the claim for on the Internet....then the problems began
Firstly they said the files were not uploaded as too large
Then they said files were missing
Then they didn't have bank details
Then after a month they closed the file
It is impossible to reopen even as a complaint
I have phoned customer services 3 times each time they have acted efficiently, assured me the details have been updated, information passed on each time but nothing happens . They don't reply to any emails, I have been given different email addresses as apparently they have problems but never a response and no update and no refund.
So this company is an insurance SCAM site.

Having paid extra to avoid any excess, Centauro at Alicante airport still wanted me to either pay for their own cover at €17 a day or allow them to take a deposit of €1000 on my credit card. I could not contact cardelmar at the time using the number advertised on their website. They have subsequently refused a refund via email. Never again.

Do not touch this company and do no business with CAR DEL MAR !
You have been warned not even if they offer you a free car !!
They are a bunch of cheats and liars!!!!!
I will see them in courts of law and will not stop shaming them where ever I can so that people would understand and stop working with them all together.

Exactly the same as Vanessa below.

Car was on French side instead of Swiss.
Made us pay extra and then got charged €50 extra to go across the border because of their cock up.
Person behind counter couldn't give a monkeys but then I guess she doesn't work for them direct.

Terrible experience. Booked a car from Geneve swiss side. Car was not available at swiss side but was at French. Charged £408 extra for winter tyres and pass. This took 3 hours and a lot of upset. Ruined our holiday. No one at Budget would help us.

hired a car, safely returned the car before office opened advised to leave keys in office but not advised by Goldcars agent that i would be charged £42 for doing so .Who received the 42euros Goldcar or Cardelmar or do they spilt the money ? i had additional insurance to cover excess but not from companies involved.Cardelmar got angry when i queried costs and hung up

So today I went to get my car as I landed at Malaga Airport. First let me tell you that your website or the agency in question (Delpaso) only mention that i would have first to phone on arrival (which I did 3 times) it was engaged all the three times (10 minutes approx) and when the phone rang -no one answered. Then I was supposed to be greeted at the arrival hall on the left on arrival. There were noone to greet. After a few minutes I was greeted with a man who found my booking. He gave me a little piece of paper with a number (28) and showed me a plan, telling me I had to get out of the building turn right and then left walked under a tunnel and at the end of this tunnel I would find a courtesy bus to take me to the office to get the car. When I arrived at the end of the tunnel, chaos reigned when at least 40 other people were waiting for a minibus to take them to the office. It took approximatively an hour to get on one of the minibus (10 customers approx per load) and to be driven another 10 minutes to DELPASO office. Where I was asked to stay online until my turn came!!! after landed it was 1and a half hours when I finally reached a desk manned by Mario.
All went well when suddenly I was offered two solutions :
Pay 99.50 Euros for a full tank of fuel and 1500 Euros for the insurance Excess on the car
or
Pay 147 Euros approx to cover the 1500 Excess for the 6 days rental and bring a full tank of diesel on my return

When I mentioned that I had already taken an insurance to cover the excess and the car at the time of rental, I was told in no other term that it was not valid as I had paid CarDelMar broker and not DELPASO so that i needed to pay again. When I declined I was told that these were the term and conditions attached to the booking.... An argument ensue, I finally payed the 99.50 and DELPASO debited my car of 1500 Euros for the excess in case of damage. They also refused to bring me to the car and to check the car with me to ensure that both Delpaso and I were happy that I was not being further done for...
The motive of my email is the following :
At no point when searching for a cheap rental in malaga airport was I made aware that

1- I will have to wait one hour to be brought to the depot to get your car and then wait a further hour to get the vehicle

2-When I thought that I had contracted and "inclusive plus" insurance to cover damaged to the vehicle in question, I did not expect any further insurance cost ... and if I had been told of this I would have possibly not bothered paying CarDelMar an insurance premium.

3-Even though Cardelmar made me aware of the petrol policy full to empty of Delpaso, it failed to let me know that I would inccur an extra admin charge of 29.50 Euros for the privilege.

4-When I searched for a cheap car to rent in Malaga airport, I think that both CarDelMar and DELPASO are infriging business ethos. The cost of renting a car
through CarDelMar is not the 15 Euros advertised per day but 35 Euros per day if you are looking to have an insurance cover. CarDelMar also failed to mentioned that I would have to have my credit card debited of 1500 pounds at the time of booking .

I await your feedback with impatience.

Finally I have had to shorten my trip in and have returned the car at DELPASO on the 29th of December 2016 around 1pm. The desk was again assaulted by unhappy customers all waiting. This time though the representative of DELPASO came and checked the vehicle and doing this thought for a moment that there was some extra marks on the car door (these marks were barely visible and already there at the time of booking) They mentioned that they could retained my caution but as a gesture of goodwill they would not ! (they did scam the person before me of 363 Euros for a mark on the car that was there at the time of renting ) When I mentioned that surely this was out of order I was told to put up and shut up. I was also told that there was no contractual agreements between CARDELMAR AND DELPASO and therefore if I had any complaints I should do this directly with your company. Can you immediately reimburse me of the sum paid when the car was returned, the insurance and the admin charge of 29.50 for the filling of the tank! I await your answers with eager.

SINCERELY

This company is a scam. They are refusing to return my money and I NEVER GOT A CAR FROM THEM. The company they outsourced to rent me the car wouldn't not take my MASTETCARD that is also a debit card. It is backed by MasterCard but since it can be used as a debit card they refused to take it and now this company is refusing to refund my money. They also started tacking all these fees when I went to pick the car up. This company is a scam. DO NOT EVER RENT FROM THEM.

Booked a car for the same day. Absolutely no indication that I would require proof of address (utility bill or the like), before I booked (this only came through after, which given I booked the same day, meant it was impossible to cancel the order with 24hrs notice). Was unable to get the car and subsequently offered no refund. Manager on phone was extremely rude, illogical and unhelpful. And actually put the phone down on me! Terrible and fraudulent experience. Avoid.

AVOID AT ALL COSTS. Please do not use this company, they are a crowd of unprofessional crooks. Our flight was delayed and they have refused us a car but still taken our money. No offer of a refund or a percentage at the very least. We ended up stranded with 2 very young children which was beyond inconvenient. We are contacting our lawyer regarding the matter. I would not be surprised if this tin pot outfit close down and rebrand as another company given the reviews below. I only wish we read them before deciding on who to book with. Utter criminals.

I had a really horrible experience at Malaga Airport with FLIZZR rental company for a car that I booked via CarDelMar.

When I wanted to pick up the car at Malaga airport, they DENIED giving me a car since I did not have a passport with me (had some other IDs and driver license).
I called CarDelMar asking for support but they didn't care.

After a long discussion I finally gave up and rented at a different company at the airport which of course was much more expensive!

Worst of all THEY DIDN'T REFUND ANY MONEY.

I can only warn everyone NOT to book via CarDelMar or deal with FLIZZR ever again!

I cannot tell you how bad this agency is!
They informed me after I booked my car that an additional £60 would be taken because of dropping the car at a different location from where I collected it. I got a phone call to confirm this which I did.

2 Days later, I received an email requesting the same details again. I agreed to this again via email. At this point CarDelMar confirmed that my booking would be cancelled...

I cannot tell you how shocking this firm is. I will never ever ever book anything with them again.

I cannot describe how bad this company is. Firstly, they are a broker but don't tell you that when you book. The booking confirmation didn't include the name, address or phone number of the car provider - just an instruction that there would be a shuttle bus at the airport. There wasn't. I called Car Del Mar who didn't want to know - actually, they didn't seem to know who it was they'd booked me with! They knew nothing about the airport I was at, the shuttle they said would be there (but which nobody at the airport had ever heard of), the company I was supposed to be getting the car from - nothing. All I got was, "I don't know, I'm in Portugal." After some insistence on my part, he went to check and miraculously was able to find the name of the car provider, but gave me the wrong number for them. When I called back, he told me to find them myself: "You're a mature man - you find it out!" Seriously. Still, we did find out about the company ourselves. The car provider was a shambles - left us at the airport for over an hour and lied to us several times before just ignoring our calls: the driver was on his way, then he was there, then he would call us. No call and no driver. Eventually we got a taxi to their portakabin several miles away, where we were told we'd have to leave a £1250 deposit, which apparently the broker should have told us about but didn't. Easirent blame Cardelmar; Cardelmar blame Easirent. Upshot is it was a total waste of my time and money. Ignorant, rude and idiotic - both broker and provider. Please never ever deal with these people - you would be better walking wherever you have to get to.