Your representative, Ty, listen to my complaint that I received the wrong product and told me how to address the problem. I appreciated the fact that she spoke good clear English. Others that I had... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service department is great. I have never had a bad experience with buygood's service and guarentee with all of your products. The product this time did not have any information on h... Zobacz więcej
Reakcja na opinię
This product is listed on sites warning customers to beware. The video shown of Bill Gates plying this supplement is AI. I discovered this after I made the purchase. The ordering of "more and more"... Zobacz więcej
The delivery of Kerafen was apparently illegal in Germany, where big pharma writes the laws. The customs officer even said this applies to the whole EU. At customs, I was confronted with a choice: hav... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Online global retailer selling online software, digital ebooks, health supplements, and other products.
Currently Experiencing High Customer Support Volume
Napisane przez firmę
- We'll be with you as quickly as possible!
- Our team is doing our very best to keep up with an increased number of calls and emails from our customers. While you await our reply, please know, you can visit findorder.com to request a return or refund, check your order status, and more.
Dane kontaktowe
800 W Main St Ste 1460 , 83702-5983, Boise, Stany Zjednoczone
- (302) 200-3480
- support@buygoods.com
- www.buygoods.com
3,4
Średnia
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
DO NOT PURCHASE FROM THIS COMPANY!!!
After receiving the product the first time 4 months ago, I decided not to keep and returned the product at my cost. Every month since then this company continues to charge my bank account even after stopping my subscription, then they want to charge a $58 restock fee for which I don't even have any product to be restocked. I have tried numerous times to get hold of this company to no avail. Bad customer service. DO NOT PURCHASE FROM THIS COMPANY!!!
28 lipca 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. We’re very sorry for the frustration and inconvenience you’ve experienced regarding the charges and your returned order. We completely understand your concern, especially after you had already returned the product and believed the matter was resolved.
We reviewed your account and found only one completed order, placed on July 06, 2026, for Nerve Ease – 6 Bottles. This was a one-time order and not a subscription, so there should not be any recurring monthly charges from this order.
We also confirmed that a partial refund of $235.20 was processed on July 28, 2026. To further resolve the matter, we have now processed a refund for the remaining $58.80 as well. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
We also tried calling you today to discuss this with you directly, but unfortunately, we were unable to reach you.
If you are still seeing a monthly charge from BuyGoods, please send us an email with a copy or screenshot of the billing statement showing the charge(s). This will allow us to review the transaction details and investigate the source of those charges further.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
Team BuyGoods
Again, we sincerely apologize for the inconvenience and frustration this situation has caused. Please rest assured that we want to help clarify and resolve any remaining concerns as quickly as possible.
Thank you for your patience and understanding.
I am sorry it’s not working for me for…
I am sorry it’s not working for me for three days in a row using it one day as a directed. I was having pressure on my head on the top of my head so I stopped them immediately and I was fine. I was OK anyway thank you just don’t send me anymore.
14 września 2026
Odpowiedź od BuyGoods Inc.
We’re sorry to hear that you experienced discomfort while using the product. We understand your decision to stop using it.
Please rest assured that there is no active subscription on your account, and you will not receive any additional shipments or subscription charges from us.
We also recommend following your healthcare provider’s advice regarding the symptoms you experienced.
If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help!
- Team BuyGoods!
Be careful.
I cancelled this order and then I received the product, which I do not want. I want to return them, but I have no form with which I can do that. I also do not want charged for the product.
6 września 2026
Odpowiedź od BuyGoods Inc.
We’re sorry for the inconvenience and understand your concern, especially since you had already requested to cancel the order before receiving the product.
If you have already received the product, there is no need to return it—you may keep it. We apologize for any confusion or inconvenience this may have caused.
We appreciate your patience and understanding, and we’re happy to assist with any other concerns you may have regarding your order.
If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help!
- Team BuyGoods!
They seem to be legit
They helped me get my refund fast for merchandise I ordered. I had zero issues emailing them and generally got a response within 24 hours of emailing them.
13 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for taking the time to share your feedback with us!
We’re delighted to hear that we were able to assist you with your refund and that you had a smooth experience communicating with our team. We truly appreciate your kind words about our timely responses.
Your feedback means a lot to us and encourages our team to continue providing prompt and helpful support.
If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help!
- Team BuyGoods
They did not hesitate to help me with…
They did not hesitate to help me with my issue and very friendly
5 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for your kind feedback! We’re glad to hear that our team was able to assist you promptly and that you found them friendly and welcoming. We truly appreciate you taking the time to share your experience with us! If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
I sent my return back in same box as…
I sent my return back in same box as shipped with 18 bottles of vitareset.It was6 bottles plus upgrade of 12 more bottles for 396.00 .I yet to be paid for y full return. Highly upset because I paid 23.85 to send it back
5 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. I’m truly sorry for the frustration and inconvenience this has caused, especially since you paid $23.85 out of pocket to return all 18 bottles of VitaReset from your $396.00 order. I completely understand why you’re upset that you had not yet received the full refund for the returned products.
Please be assured that we have processed a full refund for both of your orders. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time. We appreciate your patience and apologize again for the trouble you experienced with the refund process.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
Quick response from customer service…
Quick response from customer service rep to resolve issue was outstanding.
3 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for your wonderful feedback! We’re delighted to hear that our customer service representative provided a quick response and was able to resolve your issue efficiently. We truly appreciate you recognizing their outstanding support! If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
Company addressed my problem quickly…
Company addressed my problem quickly and to a satisfactory conclusion. Excellent customer service experience!
5 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for sharing your experience! We’re glad to hear that your problem was addressed quickly and resolved to your satisfaction. It’s wonderful to know that you had an excellent customer service experience, and we truly appreciate your feedback! If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
Although the product didn’t do what was…
Although the product didn’t do what was advertised for me, the return process was relatively easy and the remaining products were sent back as agreed.
11 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for sharing your experience. I’m sorry to hear that the product did not provide the results advertised for you. I’m glad to hear that the return process was relatively easy and that the remaining products were returned as agreed. We appreciate you taking the time to share this feedback, as it helps us understand where we can improve both our products and customer experience. If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
Stay Away!
7/10/26 I purchased GlycoReset supplement after watching a long presentation from Dr. William Li on Instagram. Sold through BuyGoods ’t know if this video was accurate or an AI generated scam, but I was charged a large amount (fortunately paid with my credit card).
The product had a 60 day refund Guarantee.
50 days in, I found GLYCORESET totally ineffective. On 9/5/27 I shipped the remaining bottles back via USPS with insurance to:
PO Box, Ogden, UT & emailed both GLYCORESET & BUYGOODS with my refund request & return tracking %. Scott Anderson sent me a legalese written email several paragraphs long pretty much stating that the return window had closed (on 9/5/26….60 days is 9/10/26)
And he couldn’t track it with # I gave him & my only option was to accept their offer of 5% refund!! I started a DISPUTE CASE via my credit card. Amazingly! Next day, they agreed to a full refund of all monies paid! DO NOT TRUST GLYCORESET OR BUYGOODS!!! They are expert at making a refund request almost impossible!! When you call Customer Support, you get an AI GENERATED “person”!!
11 września 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
We’re very sorry for the frustration and concern you experienced while trying to request your refund. We understand how upsetting it must have been to feel that your return was not being properly recognized, especially after you had shipped the remaining product back and provided the tracking information.
We also apologize for the confusion surrounding the return deadline and the initial refund offer. We’re glad to know that the matter was ultimately resolved and that a full refund was processed. Please be assured that your concern is being taken seriously, and we appreciate you taking the time to share these details about your experience.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
- Team BuyGoods
Don’t do business with this company!
On 8/11/26, I order 3 products from BuyGoods. I cancelled all 3 the next day and received confirmation of the cancellations. They refunded two in full. They say I never cancelled the third one and they shipped it. I never opened the box. I have written 5 times to ask for my refund. They are now offering only 60% of the purchase price. They claim it will take 6-8 weeks to process the return before the refund can be sent and then a further delay to receive the money. The order was for $296. I believe I should receive a full refund since I cancelled the order before it could be shipped and they acknowledged the cancellation. I will never do business with this company again! Buyer beware!!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. We’re truly sorry for the frustration and inconvenience you experienced with this order. We understand your concern, especially after you had already requested the cancellation and received confirmation for the other orders.
We sincerely apologize for the delays and for the confusion surrounding the remaining order. To resolve this matter, we have processed the refund for the remaining order. Please rest assured that your concern has been addressed, and the refund is now being processed.
We appreciate your patience and apologize again for the inconvenience this situation caused.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Your company was awesome & extremely…
Your company was awesome & extremely professional in your response to my situation; will definitely relate my enjoyable experience with my inner circle of friends👍
11 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for your kind and encouraging feedback! We’re truly sorry for the inconvenience you experienced with your situation, and we sincerely appreciate your understanding and patience while we worked to address your concern.
We’re delighted to know that you found our response professional and helpful. Your positive experience means a great deal to us, and please be assured that we’ll continue doing our best to provide the same level of care and support whenever you need us. We’re also grateful that you’re willing to share your experience with your friends. Thank you again for your trust and support!
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
- Team BuyGoods
Helpful and attentive on this journey.
The follow-up has been thorough and appreciated. They have been attentive and quite helpful on this new journey for me.
11 września 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you so much for sharing this feedback. We’re truly glad to hear that the follow-up has been thorough and that you’ve felt supported throughout this new journey. It’s especially encouraging to know that the team has been attentive and helpful along the way. We really appreciate you taking the time to recognize their efforts, and we’ll be sure to pass your kind words along to them. If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
Got my order mixed up.
Got my order mixed up.
Have received a lot of mixed messages by email so do not understand where I am at at the moment.
3 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. We’re very sorry for the confusion caused by the mixed messages you received regarding your order. We completely understand how frustrating it can be not knowing exactly where things stand, and we sincerely apologize for the inconvenience.
To provide you with clarity, we can confirm that your partial refund of $147 was successfully processed on September 3, 2026. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time. Please rest assured that this has been taken care of, and we appreciate your patience and understanding while we worked through the issue. If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. We’re very sorry that your product arrived later than you expected. We understand how disappointing it can be to wait longer than anticipated, and we sincerely apologize for the inconvenience this caused.
For shipments, delivery typically takes around 5 - 7 business days. In some instances, transit times can extend up to 10 business days due to carrier delays, or other factors outside our control. We truly appreciate your patience and understanding, and please be assured that we’re committed to helping and providing support throughout the delivery process. If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
This is the easiest company I have ever…
This is the easiest company I have ever dealt with and easy to navigate on the internet. Keep up the good work! Always a very friendly response from customer service and no wait time of days and repeated emails!
10 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for sharing this wonderful feedback! We’re especially happy to hear that you’ve found our website easy to navigate and that your interactions with our customer service team have been friendly and prompt. We truly appreciate you recognizing our efforts to provide timely support without unnecessary delays or repeated follow-ups. Your kind words mean a lot to our team, and we’ll definitely keep up the good work! If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
They are very helpful and willing to…
They are very helpful and willing to fix any issue. I'm hoping everything is done correctly. Thank you again
2 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for your kind words! We truly appreciate your patience and are glad to hear that our team has been helpful and willing to address any issues. We’ll make sure everything is handled correctly and do our best to ensure everything is completed to your satisfaction. Thank you again for your understanding and trust! If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
I requested a refund and it was handled…
I requested a refund and it was handled with respect, courtesy, and solved in a few days, such a reliable company,
Alicia Spurlock
3 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for taking the time to share your experience. We’re pleased to hear that your refund request was handled respectfully and courteously, and that it was resolved within just a few days. We truly appreciate your trust in our company and are glad we could make the process as smooth and straightforward as possible. If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
Very courteous and was able to clear…
Very courteous and was able to clear up my order and handle a refund from a previous order. excellent service
10 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for your kind feedback! We’re delighted to hear that we were able to clarify your order and successfully assist with the refund from your previous purchase. We truly appreciate your recognition of the courteous service you received, and we’re glad we could help resolve your concerns. Your satisfaction means a lot to us!
If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
Thank you for refunding our money,
Thank you for refunding our money,! We really appreciate you following through this for us! 🙂
6 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for your kind words! We’re truly glad to hear that your refund was successfully completed and that we were able to follow through on your concern. We really appreciate your patience and understanding, and we’re grateful that you took the time to share your positive feedback with us. If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help! - Team BuyGoods
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.